A
Abercrombie
6.2 Planning
absolute advantage
3.2 Why Nations Trade
account payable
16.3 Obtaining Short-Term Financing
Accounting
14.1 Accounting: More than Numbers
Accounts receivable
16.2 How Organizations Use Funds
Ace Hardware
4.4 Specialized Forms of Business Organization,
4.4 Specialized Forms of Business Organization
acid-test (quick) ratio
14.7 Analyzing Financial Statements
acquisition
4.6 Mergers and Acquisitions
Activity ratios
14.7 Analyzing Financial Statements
Adelphia
14.1 Accounting: More than Numbers
administrative law
Appendix A Understanding the Legal and Tax Environment
advertising
12.5 Promotion Strategy
advertising media
12.6 The Huge Impact of Advertising
affirmative action programs
8.9 Legal Environment of Human Resources and Labor Relations
agency shop
8.7 The Labor Relations Process
AICPA Auditing Standards Board
14.2 The Accounting Profession
Airbus
3.4 Fostering Global Trade,
6.2 Planning,
6.2 Planning,
6.2 Planning,
6.2 Planning,
6.2 Planning
Airbus Industries
1.7 Competing in a Free Market
Aite Group
15.6 Trends in Financial Institutions
Albertson’s
3.9 Trends in Global Competition,
3.9 Trends in Global Competition,
3.9 Trends in Global Competition
Alibaba.com
4.6 Mergers and Acquisitions
Allegheny Ludlum
11.7 Creating Products That Deliver Value
Altria Group, Inc.
2.2 How Organizations Influence Ethical Conduct
Amazon
Introduction,
1.1 The Nature of Business,
1.2 Understanding the Business Environment,
4.6 Mergers and Acquisitions,
4.6 Mergers and Acquisitions,
4.6 Mergers and Acquisitions,
5.1 Entrepreneurship Today,
5.1 Entrepreneurship Today,
6.4 Leading, Guiding, and Motivating Others,
7.8 Trends in Organizational Structure,
8.10 Trends in Human Resource Management and Labor Relations,
8.10 Trends in Human Resource Management and Labor Relations,
9.7 From Motivation Theory to Application,
11.2 Creating a Marketing Strategy,
11.10 Trends in Developing Products and Pricing,
11.10 Trends in Developing Products and Pricing,
12.11 Trends in E-Commerce,
13.2 Linking Up: Computer Networks,
13.2 Linking Up: Computer Networks,
13.6 Trends in Information Technology,
13.6 Trends in Information Technology,
16.5 Equity Financing,
16.7 Buying and Selling at Securities Exchanges
Amazon Music
11.2 Creating a Marketing Strategy
American Bar Association
4.3 Corporations: Limiting Your Liability
American Building Restoration Products
3.6 Participating in the Global Marketplace
American Eagle
6.2 Planning
American Express
2.2 How Organizations Influence Ethical Conduct,
2.4 Responsibilities to Stakeholders,
2.4 Responsibilities to Stakeholders,
11.10 Trends in Developing Products and Pricing,
13.6 Trends in Information Technology,
13.6 Trends in Information Technology,
13.6 Trends in Information Technology
American Federation of Labor-Congress of Industrial Organization
8.7 The Labor Relations Process
American Heart Association
11.3 Developing a Marketing Mix
American Institute of CPAs
14.2 The Accounting Profession
American Leather
10.2 The Production Process: How Do We Make It?
American Red Cross
1.1 The Nature of Business,
2.4 Responsibilities to Stakeholders,
11.3 Developing a Marketing Mix
Americans with Disabilities Act
8.9 Legal Environment of Human Resources and Labor Relations
Angel investors
5.4 Ready, Set, Start Your Own Business
annual report
14.1 Accounting: More than Numbers
antitrust regulation
Appendix A Understanding the Legal and Tax Environment
Apollo Global Management
4.6 Mergers and Acquisitions
appellate courts (courts of appeals)
Appendix A Understanding the Legal and Tax Environment
Apple
Introduction,
1.1 The Nature of Business,
1.2 Understanding the Business Environment,
1.7 Competing in a Free Market,
2.1 Understanding Business Ethics,
3.1 Global Trade in the United States,
3.1 Global Trade in the United States,
3.5 International Economic Communities,
3.6 Participating in the Global Marketplace,
4.3 Corporations: Limiting Your Liability,
4.3 Corporations: Limiting Your Liability,
4.3 Corporations: Limiting Your Liability,
4.3 Corporations: Limiting Your Liability,
7.3 Using Teams to Enhance Motivation and Performance,
7.3 Using Teams to Enhance Motivation and Performance,
7.3 Using Teams to Enhance Motivation and Performance,
11.2 Creating a Marketing Strategy,
11.2 Creating a Marketing Strategy,
11.2 Creating a Marketing Strategy,
11.2 Creating a Marketing Strategy,
11.2 Creating a Marketing Strategy,
11.6 What Is a Product?,
12.10 Trends in Social Media,
13.2 Linking Up: Computer Networks,
16.5 Equity Financing,
16.5 Equity Financing,
16.7 Buying and Selling at Securities Exchanges
Application service providers (ASP)
13.2 Linking Up: Computer Networks
apprenticeship
8.4 Employee Training and Development
Arbitration
8.8 Managing Grievances and Conflicts,
Appendix A Understanding the Legal and Tax Environment
Arbitron
11.5 Market Segmentation
Arthur Andersen
14.1 Accounting: More than Numbers
assembly process
10.2 The Production Process: How Do We Make It?
assembly-line
10.3 Location, Location, Location: Where Do We Make It?
AT&T
1.7 Competing in a Free Market,
2.2 How Organizations Influence Ethical Conduct,
3.2 Why Nations Trade,
3.5 International Economic Communities,
4.6 Mergers and Acquisitions,
4.6 Mergers and Acquisitions,
4.7 Trends in Business Ownership,
8.9 Legal Environment of Human Resources and Labor Relations,
13.2 Linking Up: Computer Networks,
16.7 Buying and Selling at Securities Exchanges
audience selectivity
12.6 The Huge Impact of Advertising
Auditing
14.2 The Accounting Profession
Autocratic leaders
6.4 Leading, Guiding, and Motivating Others
B
balance of payments
3.1 Global Trade in the United States
balance of trade
3.1 Global Trade in the United States
balance sheet
14.4 The Balance Sheet
bank charter
15.3 U.S. Financial Institutions
Bank of America
8.4 Employee Training and Development
Bank of America Merrill Lynch
16.6 Securities Markets
Bank of New York
3.9 Trends in Global Competition
barriers to entry
1.7 Competing in a Free Market
batch processing
13.3 Management Information Systems
Ben & Jerry’s
2.2 How Organizations Influence Ethical Conduct,
2.2 How Organizations Influence Ethical Conduct,
2.4 Responsibilities to Stakeholders
Benefit segmentation
11.5 Market Segmentation
Berkshire Hathaway
4.3 Corporations: Limiting Your Liability,
4.3 Corporations: Limiting Your Liability
Best Buy
8.1 Achieving High Performance through Human Resources Management,
8.1 Achieving High Performance through Human Resources Management
Bethlehem Steel
9.1 Early Theories of Motivation
Bezos
5.1 Entrepreneurship Today,
5.1 Entrepreneurship Today,
5.1 Entrepreneurship Today,
5.1 Entrepreneurship Today,
6.4 Leading, Guiding, and Motivating Others,
6.4 Leading, Guiding, and Motivating Others
bill of material
10.4 Pulling It Together: Resource Planning
Black & Decker
11.6 What Is a Product?
blockchain technology
10.4 Pulling It Together: Resource Planning
Bloomberg
16.5 Equity Financing
Bloomberg Businessweek
12.5 Promotion Strategy
Blue Diamond
4.4 Specialized Forms of Business Organization
BMW
10.3 Location, Location, Location: Where Do We Make It?,
11.2 Creating a Marketing Strategy,
13.2 Linking Up: Computer Networks
board of directors
4.3 Corporations: Limiting Your Liability
Boeing
1.7 Competing in a Free Market,
3.4 Fostering Global Trade,
3.4 Fostering Global Trade,
3.6 Participating in the Global Marketplace,
3.9 Trends in Global Competition,
4.3 Corporations: Limiting Your Liability,
6.2 Planning,
6.2 Planning,
6.2 Planning,
6.2 Planning,
6.2 Planning,
6.2 Planning,
6.2 Planning,
6.2 Planning,
6.2 Planning,
6.2 Planning,
8.2 Employee Recruitment,
13.6 Trends in Information Technology,
16.4 Raising Long-Term Financing,
16.4 Raising Long-Term Financing
Bolthouse Farms
2.2 How Organizations Influence Ethical Conduct
bond ratings
16.6 Securities Markets
brainstorming
11.7 Creating Products That Deliver Value
breach of contract
Appendix A Understanding the Legal and Tax Environment
breaking bulk
12.1 The Nature and Functions of Distribution (Place)
Brexit
15.5 International Banking
Bristol Tennessee Essential Services
10.6 Looking for a Better Way: Improving Production and Operations
Bristol-Meyers Squibb
13.4 Technology Management and Planning
Bristol-Myers Squibb
13.4 Technology Management and Planning
broker market
16.7 Buying and Selling at Securities Exchanges
Brookfield Asset Management
4.6 Mergers and Acquisitions
Brookfield Business Partners
4.6 Mergers and Acquisitions
Brown-Forman
3.8 The Impact of Multinational Corporations
Bureau of Labor Statistics
1.4 Macroeconomics: The Big Picture,
8.9 Legal Environment of Human Resources and Labor Relations,
9.8 Trends in Employee Motivation,
14.2 The Accounting Profession
business
1.1 The Nature of Business
business cycles
1.4 Macroeconomics: The Big Picture
Business Process Management
10.8 Trends in Production and Operations Management
buy-national regulations
3.3 Barriers to Trade
Buyer behavior
11.4 Buyer Behavior
Buyer cooperatives
4.4 Specialized Forms of Business Organization
C
C corporation
4.3 Corporations: Limiting Your Liability
Cabela’s
12.3 The Competitive World of Retailing,
12.3 The Competitive World of Retailing,
12.3 The Competitive World of Retailing
Cabot Creamery Co-op
2.4 Responsibilities to Stakeholders
CAD/CAM systems
10.7 Transforming the Factory Floor with Technology
California Pizza Kitchen
11.5 Market Segmentation
CAMI Automotive
3.6 Participating in the Global Marketplace
Campbell Soup
11.7 Creating Products That Deliver Value
Campbell Soup Company
2.2 How Organizations Influence Ethical Conduct,
2.2 How Organizations Influence Ethical Conduct,
2.2 How Organizations Influence Ethical Conduct
Campbell’s soups
12.5 Promotion Strategy
capital
1.1 The Nature of Business
capital budgeting
16.2 How Organizations Use Funds
capital expenditures
16.2 How Organizations Use Funds
Capital products
11.6 What Is a Product?
Capitalism
1.3 How Business and Economics Work
Carbone Smolan Agency
8.2 Employee Recruitment
Cardianove
10.7 Transforming the Factory Floor with Technology,
10.7 Transforming the Factory Floor with Technology
CareerBuilder
9.8 Trends in Employee Motivation
Cargill
16.5 Equity Financing
Carnival Cruise Lines
11.3 Developing a Marketing Mix
cash management
16.2 How Organizations Use Funds
Caterpillar
3.6 Participating in the Global Marketplace,
7.5 Degree of Centralization,
11.2 Creating a Marketing Strategy
CBS
8.10 Trends in Human Resource Management and Labor Relations,
12.6 The Huge Impact of Advertising
Cellular manufacturing
10.3 Location, Location, Location: Where Do We Make It?
Centralization
7.5 Degree of Centralization
certified management accountant (CMA)
14.2 The Accounting Profession
certified public accountant
5.5 Managing a Small Business
certified public accountant (CPA)
14.2 The Accounting Profession
chain of command
7.4 Authority—Establishing Organizational Relationships
Chamber of Commerce
12.9 Public Relations Helps Build Goodwill
Charles Schwab
16.6 Securities Markets
Cheney University
12.1 The Nature and Functions of Distribution (Place)
Chevron
1.8 Trends in the Business Environment and Competition,
16.7 Buying and Selling at Securities Exchanges
chief information officer (CIO)
13.1 Transforming Businesses through Information
Chili’s
4.5 Franchising: A Popular Trend
Choice Homes
8.6 Employee Compensation and Benefits
Chrysler
12.5 Promotion Strategy
circuit breakers
16.7 Buying and Selling at Securities Exchanges
circular flow
1.3 How Business and Economics Work
Cisco Systems
2.2 How Organizations Influence Ethical Conduct,
3.1 Global Trade in the United States,
3.9 Trends in Global Competition,
7.8 Trends in Organizational Structure,
8.2 Employee Recruitment
Citibank
15.5 International Banking
Civil Rights Act
8.9 Legal Environment of Human Resources and Labor Relations
Clinique
11.3 Developing a Marketing Mix
cloud computing
13.6 Trends in Information Technology
Coca-Cola
3.5 International Economic Communities,
3.7 Threats and Opportunities in the Global Marketplace,
3.8 The Impact of Multinational Corporations,
12.8 Sales Promotion,
16.7 Buying and Selling at Securities Exchanges
code of ethics
2.2 How Organizations Influence Ethical Conduct
Coercive power
6.4 Leading, Guiding, and Motivating Others
collective bargaining
8.7 The Labor Relations Process
Comet Skateboards
2.4 Responsibilities to Stakeholders
commercial bank
15.3 U.S. Financial Institutions
Commercial paper
16.2 How Organizations Use Funds
committee structure
7.2 Contemporary Structures
Common stock
16.5 Equity Financing
communism
1.3 How Business and Economics Work
competitive advantage
8.10 Trends in Human Resource Management and Labor Relations,
11.2 Creating a Marketing Strategy
computer network
13.2 Linking Up: Computer Networks
computer virus
13.5 Protecting Computers and Information
computer-aided design (CAD)
10.7 Transforming the Factory Floor with Technology
Computer-aided manufacturing (CAM)
10.7 Transforming the Factory Floor with Technology
Computer-integrated manufacturing (CIM)
10.7 Transforming the Factory Floor with Technology
Conceptual skills
6.7 Managerial Skills
conglomerate merger
4.6 Mergers and Acquisitions
Congressional Research Service Report
4.7 Trends in Business Ownership
Consensual leaders
6.4 Leading, Guiding, and Motivating Others
Consultative leaders
6.4 Leading, Guiding, and Motivating Others
consumer price index (CPI)
1.4 Macroeconomics: The Big Picture
contingency plans
6.2 Planning
contingent worker
8.1 Achieving High Performance through Human Resources Management
continuous improvement
10.6 Looking for a Better Way: Improving Production and Operations
continuous process
10.2 The Production Process: How Do We Make It?
contract manufacturing
3.6 Participating in the Global Marketplace
contractionary policy
1.5 Achieving Macroeconomic Goals
controlling
6.5 Controlling
Convenience products
11.6 What Is a Product?
cooperative
4.4 Specialized Forms of Business Organization
Corning
16.1 The Role of Finance and the Financial Manager,
16.1 The Role of Finance and the Financial Manager,
16.1 The Role of Finance and the Financial Manager
corporate culture
6.4 Leading, Guiding, and Motivating Others
Corporate philanthropy
2.4 Responsibilities to Stakeholders
corporate social responsibility (CSR)
2.3 Managing a Socially Responsible Business
corporation
4.3 Corporations: Limiting Your Liability
cost competitive advantage
11.2 Creating a Marketing Strategy
cost per thousand (CPM)
12.6 The Huge Impact of Advertising
Cost-push inflation
1.4 Macroeconomics: The Big Picture
Costco
2.2 How Organizations Influence Ethical Conduct,
2.4 Responsibilities to Stakeholders,
8.1 Achieving High Performance through Human Resources Management,
11.10 Trends in Developing Products and Pricing,
16.5 Equity Financing,
16.7 Buying and Selling at Securities Exchanges
countertrade
3.6 Participating in the Global Marketplace
Cover Girl
11.3 Developing a Marketing Mix
credit union
15.3 U.S. Financial Institutions
critical path
10.5 Production and Operations Control
critical path method (CPM)
10.5 Production and Operations Control
cross-functional team
7.3 Using Teams to Enhance Motivation and Performance
crowding out
1.5 Achieving Macroeconomic Goals
CT Corporation
4.7 Trends in Business Ownership
Culture
11.4 Buyer Behavior
Currency
15.1 Show Me the Money
Current assets
14.4 The Balance Sheet
Current liabilities
14.4 The Balance Sheet
current ratio
14.7 Analyzing Financial Statements
Customer departmentalization
7.1 Building Organizational Structures
Customer satisfaction
11.1 The Marketing Concept
Customer value
11.1 The Marketing Concept
Customization
10.2 The Production Process: How Do We Make It?
Cyclical unemployment
1.4 Macroeconomics: The Big Picture
D
DaimlerChrysler
13.2 Linking Up: Computer Networks
data marts
13.3 Management Information Systems
data mining
13.5 Protecting Computers and Information
data warehouse
13.3 Management Information Systems
dealer markets
16.7 Buying and Selling at Securities Exchanges
DeBeers Consolidated Mines Ltd.
1.7 Competing in a Free Market
Debt ratios
14.7 Analyzing Financial Statements
debt-to-equity ratio
14.7 Analyzing Financial Statements
Decentralization
7.5 Degree of Centralization
decision support system (DSS)
13.3 Management Information Systems
decisional role
6.6 Managerial Roles
Deepwater Horizon
1.2 Understanding the Business Environment
delegation of authority
7.4 Authority—Establishing Organizational Relationships
Dell
2.4 Responsibilities to Stakeholders,
3.2 Why Nations Trade,
3.5 International Economic Communities,
10.8 Trends in Production and Operations Management,
10.8 Trends in Production and Operations Management,
10.8 Trends in Production and Operations Management,
10.8 Trends in Production and Operations Management,
12.4 Using Supply Chain Management to Increase Efficiency and Customer Satisfaction,
12.4 Using Supply Chain Management to Increase Efficiency and Customer Satisfaction,
12.4 Using Supply Chain Management to Increase Efficiency and Customer Satisfaction,
12.4 Using Supply Chain Management to Increase Efficiency and Customer Satisfaction,
13.6 Trends in Information Technology
Deloitte
2.3 Managing a Socially Responsible Business,
7.8 Trends in Organizational Structure,
8.2 Employee Recruitment,
14.2 The Accounting Profession
Demand deposits
15.1 Show Me the Money
Demand-pull inflation
1.4 Macroeconomics: The Big Picture
Deming
10.6 Looking for a Better Way: Improving Production and Operations,
10.6 Looking for a Better Way: Improving Production and Operations
Democratic leaders
6.4 Leading, Guiding, and Motivating Others
Demographic segmentation
11.5 Market Segmentation
Demography
1.2 Understanding the Business Environment
deontology
2.1 Understanding Business Ethics
Department of Commerce
5.5 Managing a Small Business
Department of Labor
1.4 Macroeconomics: The Big Picture,
1.4 Macroeconomics: The Big Picture,
5.8 Trends in Entrepreneurship and Small-Business Ownership,
8.9 Legal Environment of Human Resources and Labor Relations
departmentalization
7.1 Building Organizational Structures
Depreciation
14.4 The Balance Sheet
devaluation
3.1 Global Trade in the United States
differential competitive advantage
11.2 Creating a Marketing Strategy
direct foreign investment
3.6 Participating in the Global Marketplace
discount rate
15.2 The Federal Reserve System
Disney
2.4 Responsibilities to Stakeholders,
7.1 Building Organizational Structures,
8.3 Employee Selection,
11.1 The Marketing Concept,
11.1 The Marketing Concept,
12.10 Trends in Social Media
Disneyland
4.7 Trends in Business Ownership
distribution channel
12.1 The Nature and Functions of Distribution (Place)
Dividends
16.5 Equity Financing
division of labor
7.1 Building Organizational Structures
Dodd-Frank Wall Street Reform and Consumer Protection Act
15.2 The Federal Reserve System
Dollar Tree
12.3 The Competitive World of Retailing
Domino’s
Introduction,
Introduction,
Introduction,
Introduction,
Introduction,
Introduction,
Introduction,
12.5 Promotion Strategy,
12.5 Promotion Strategy
double-entry bookkeeping
14.3 Basic Accounting Procedures
Dow Chemical
3.8 The Impact of Multinational Corporations,
8.4 Employee Training and Development,
8.4 Employee Training and Development,
8.4 Employee Training and Development
Dropbox
12.8 Sales Promotion
Dumping
3.4 Fostering Global Trade
Dunkin’ Donuts
4.5 Franchising: A Popular Trend
dynamic pricing
11.9 Pricing Strategies and Future Trends
E
E-commerce
12.11 Trends in E-Commerce
E-procurement
10.4 Pulling It Together: Resource Planning
E*Trade
16.6 Securities Markets
Eagle Global Logistics
5.2 Characteristics of Successful Entrepreneurs
Earnings per share (EPS)
14.7 Analyzing Financial Statements
eBay
6.4 Leading, Guiding, and Motivating Others,
6.4 Leading, Guiding, and Motivating Others,
11.10 Trends in Developing Products and Pricing
economic growth
1.4 Macroeconomics: The Big Picture
economic system
1.3 How Business and Economics Work
Economics
1.3 How Business and Economics Work
Edward Jones
2.4 Responsibilities to Stakeholders
effectiveness
6.1 The Role of Management
Efficiency
6.1 The Role of Management
electronic communications networks (ECNs)
16.7 Buying and Selling at Securities Exchanges
electronic data interchange (EDI)
10.4 Pulling It Together: Resource Planning
embargo
3.3 Barriers to Trade
Empowerment
6.4 Leading, Guiding, and Motivating Others
Enron
13.6 Trends in Information Technology,
14.1 Accounting: More than Numbers,
14.1 Accounting: More than Numbers,
14.1 Accounting: More than Numbers
enterprise portal
13.2 Linking Up: Computer Networks
Enterprise Rent-A-Car
11.1 The Marketing Concept
enterprise resource planning (ERP)
10.4 Pulling It Together: Resource Planning
Entrepreneur
4.5 Franchising: A Popular Trend,
4.5 Franchising: A Popular Trend,
4.5 Franchising: A Popular Trend,
4.7 Trends in Business Ownership
Entrepreneur’s
4.5 Franchising: A Popular Trend
environmental scanning
11.2 Creating a Marketing Strategy
Equal Employment Opportunity Commission
8.9 Legal Environment of Human Resources and Labor Relations
equity theory
9.6 Contemporary Views on Motivation
Ernst & Young
14.2 The Accounting Profession
Estée Lauder
11.3 Developing a Marketing Mix
Ethan Allen
7.1 Building Organizational Structures,
12.1 The Nature and Functions of Distribution (Place)
ethical issue
2.1 Understanding Business Ethics
Ethics Resource Center
2.2 How Organizations Influence Ethical Conduct
European integration
3.5 International Economic Communities
European Union
15.5 International Banking
European Union (EU)
3.5 International Economic Communities
exchange
11.1 The Marketing Concept
Exchange controls
3.3 Barriers to Trade
exchange-traded fund (ETF)
16.6 Securities Markets
executive information system (EIS)
13.3 Management Information Systems
expansionary policy
1.5 Achieving Macroeconomic Goals
expectancy theory
9.6 Contemporary Views on Motivation
Expense items
11.6 What Is a Product?
experiment
11.5 Market Segmentation
Expert power
6.4 Leading, Guiding, and Motivating Others
expert system
13.3 Management Information Systems
Export Assistance Centers
3.6 Participating in the Global Marketplace
Export Working Capital Program
3.6 Participating in the Global Marketplace
Exxon Mobil
3.1 Global Trade in the United States
ExxonMobil
1.8 Trends in the Business Environment and Competition,
3.6 Participating in the Global Marketplace,
7.5 Degree of Centralization,
16.5 Equity Financing
EY
1.8 Trends in the Business Environment and Competition,
1.8 Trends in the Business Environment and Competition,
1.8 Trends in the Business Environment and Competition,
1.8 Trends in the Business Environment and Competition,
1.8 Trends in the Business Environment and Competition,
1.8 Trends in the Business Environment and Competition,
1.8 Trends in the Business Environment and Competition,
1.8 Trends in the Business Environment and Competition,
1.8 Trends in the Business Environment and Competition,
14.2 The Accounting Profession
F
Facebook
1.1 The Nature of Business,
1.2 Understanding the Business Environment,
2.2 How Organizations Influence Ethical Conduct,
11.3 Developing a Marketing Mix,
11.7 Creating Products That Deliver Value
factoring
16.3 Obtaining Short-Term Financing
factors of production
1.1 The Nature of Business
Fair Labor Standards Act
8.9 Legal Environment of Human Resources and Labor Relations,
8.9 Legal Environment of Human Resources and Labor Relations
Family and Medical Leave Act
8.9 Legal Environment of Human Resources and Labor Relations
federal budget deficit
1.5 Achieving Macroeconomic Goals
Federal Computer Fraud and Abuse Act
13.6 Trends in Information Technology
Federal Deposit Insurance Corporation (FDIC)
15.4 Insuring Bank Deposits
Federal Express
11.2 Creating a Marketing Strategy
Federal Mediation and Conciliation Service
8.9 Legal Environment of Human Resources and Labor Relations
Federal Open Market Committee
15.2 The Federal Reserve System
Federal Reserve
15.1 Show Me the Money
Federal Reserve System
15.2 The Federal Reserve System
Federal Reserve System (the Fed)
1.5 Achieving Macroeconomic Goals
Federal Trade Commission
4.5 Franchising: A Popular Trend
federation
8.7 The Labor Relations Process
FedEx
4.5 Franchising: A Popular Trend,
8.4 Employee Training and Development,
9.6 Contemporary Views on Motivation,
13.2 Linking Up: Computer Networks
Fidelity
16.6 Securities Markets
Fidelity Investments
8.10 Trends in Human Resource Management and Labor Relations,
12.5 Promotion Strategy
Financial accounting
14.1 Accounting: More than Numbers
Financial Accounting Standards Board (FASB)
14.1 Accounting: More than Numbers
financial intermediation,
15.3 U.S. Financial Institutions
Financial management
16.1 The Role of Finance and the Financial Manager
financial risk
16.4 Raising Long-Term Financing
fiscal policy
1.5 Achieving Macroeconomic Goals
Fixed assets
14.4 The Balance Sheet
fixed-position layout
10.3 Location, Location, Location: Where Do We Make It?
flexible manufacturing system (FMS)
10.7 Transforming the Factory Floor with Technology
floating exchange rates
3.1 Global Trade in the United States
focus group
11.7 Creating Products That Deliver Value
Food and Drug Administration
1.2 Understanding the Business Environment,
1.2 Understanding the Business Environment,
8.1 Achieving High Performance through Human Resources Management
Forbes
1.1 The Nature of Business,
4.3 Corporations: Limiting Your Liability,
4.7 Trends in Business Ownership,
12.6 The Huge Impact of Advertising
Ford
1.1 The Nature of Business,
3.1 Global Trade in the United States,
3.5 International Economic Communities,
7.5 Degree of Centralization,
7.5 Degree of Centralization,
10.2 The Production Process: How Do We Make It?,
10.2 The Production Process: How Do We Make It?,
11.5 Market Segmentation,
11.5 Market Segmentation,
11.10 Trends in Developing Products and Pricing,
12.8 Sales Promotion,
16.7 Buying and Selling at Securities Exchanges
Ford Motor Company
1.4 Macroeconomics: The Big Picture,
8.9 Legal Environment of Human Resources and Labor Relations
formal organization
7.7 The Informal Organization
Fortune
4.3 Corporations: Limiting Your Liability,
9.3 Maslow's Hierarchy of Needs,
14.1 Accounting: More than Numbers
Fortune 500
4.4 Specialized Forms of Business Organization
Fortune’
9.3 Maslow's Hierarchy of Needs
franchise agreement
4.5 Franchising: A Popular Trend
Franchise Business Review
4.5 Franchising: A Popular Trend
Franchise Gator
4.5 Franchising: A Popular Trend,
4.5 Franchising: A Popular Trend,
4.5 Franchising: A Popular Trend
franchisee
4.5 Franchising: A Popular Trend
Franchising
4.5 Franchising: A Popular Trend
Franchising World
4.5 Franchising: A Popular Trend
franchisor
4.5 Franchising: A Popular Trend
Free trade
3.2 Why Nations Trade
free-trade zone
3.5 International Economic Communities
Frequency
12.6 The Huge Impact of Advertising
Frictional unemployment
1.4 Macroeconomics: The Big Picture
Fruit of the Loom
3.6 Participating in the Global Marketplace
full employment
1.4 Macroeconomics: The Big Picture
Functional departmentalization
7.1 Building Organizational Structures
Futures contracts
16.6 Securities Markets
G
Gantt charts
10.5 Production and Operations Control
Garden Fresh Gourmet
2.2 How Organizations Influence Ethical Conduct
Gazprom Neft
7.1 Building Organizational Structures
Geeks on Call
4.5 Franchising: A Popular Trend
Geeks On Call
4.5 Franchising: A Popular Trend,
4.5 Franchising: A Popular Trend,
4.5 Franchising: A Popular Trend
General Electric
1.2 Understanding the Business Environment,
3.1 Global Trade in the United States,
3.5 International Economic Communities,
3.6 Participating in the Global Marketplace,
4.3 Corporations: Limiting Your Liability,
6.4 Leading, Guiding, and Motivating Others,
7.5 Degree of Centralization,
10.6 Looking for a Better Way: Improving Production and Operations,
12.8 Sales Promotion
General Foods
4.6 Mergers and Acquisitions
General Mills
12.8 Sales Promotion
General Motors
1.3 How Business and Economics Work,
1.3 How Business and Economics Work,
3.1 Global Trade in the United States,
3.5 International Economic Communities,
3.6 Participating in the Global Marketplace,
3.6 Participating in the Global Marketplace,
3.6 Participating in the Global Marketplace,
3.6 Participating in the Global Marketplace,
3.6 Participating in the Global Marketplace,
3.9 Trends in Global Competition,
8.7 The Labor Relations Process,
8.8 Managing Grievances and Conflicts,
8.8 Managing Grievances and Conflicts,
10.4 Pulling It Together: Resource Planning,
10.7 Transforming the Factory Floor with Technology,
11.6 What Is a Product?,
12.6 The Huge Impact of Advertising,
12.10 Trends in Social Media
general partners
4.2 Partnerships: Sharing the Load
general partnership
4.2 Partnerships: Sharing the Load
General Services Administration
10.4 Pulling It Together: Resource Planning
generally accepted accounting principles (GAAP)
14.1 Accounting: More than Numbers
Geographic departmentalization
7.1 Building Organizational Structures
Geographic segmentation
11.5 Market Segmentation
global management skills
6.8 Trends in Management and Leadership
global vision
3.1 Global Trade in the United States
Goal-setting theory
9.6 Contemporary Views on Motivation
Goldman Sachs
16.6 Securities Markets
Google
Introduction,
1.1 The Nature of Business,
1.2 Understanding the Business Environment,
1.7 Competing in a Free Market,
2.4 Responsibilities to Stakeholders,
3.5 International Economic Communities,
3.9 Trends in Global Competition,
4.3 Corporations: Limiting Your Liability,
4.6 Mergers and Acquisitions,
4.6 Mergers and Acquisitions,
6.4 Leading, Guiding, and Motivating Others,
6.4 Leading, Guiding, and Motivating Others,
6.4 Leading, Guiding, and Motivating Others,
6.4 Leading, Guiding, and Motivating Others,
9.7 From Motivation Theory to Application,
9.7 From Motivation Theory to Application,
9.7 From Motivation Theory to Application,
11.2 Creating a Marketing Strategy,
11.10 Trends in Developing Products and Pricing,
13.2 Linking Up: Computer Networks,
13.6 Trends in Information Technology,
16.5 Equity Financing
grievance
8.8 Managing Grievances and Conflicts
gross domestic product (GDP)
1.4 Macroeconomics: The Big Picture
Group cohesiveness
7.3 Using Teams to Enhance Motivation and Performance
Guangzhou Automobile Group
4.4 Specialized Forms of Business Organization
H
H&R Block
1.2 Understanding the Business Environment,
1.2 Understanding the Business Environment,
1.2 Understanding the Business Environment,
1.2 Understanding the Business Environment
Habitat for Humanity
1.1 The Nature of Business
Harley-Davidson
10.2 The Production Process: How Do We Make It?,
10.4 Pulling It Together: Resource Planning,
10.7 Transforming the Factory Floor with Technology,
11.5 Market Segmentation
Harry’s Shave Club
1.8 Trends in the Business Environment and Competition
Hasbro
Introduction,
Introduction,
Introduction,
Introduction,
Introduction,
Introduction,
Introduction,
Introduction,
Introduction,
Introduction,
2.2 How Organizations Influence Ethical Conduct
Hawthorne effect
9.2 The Hawthorne Studies
Herzberg
9.5 Herzberg's Motivator-Hygiene Theory,
9.5 Herzberg's Motivator-Hygiene Theory,
9.5 Herzberg's Motivator-Hygiene Theory,
9.5 Herzberg's Motivator-Hygiene Theory,
9.5 Herzberg's Motivator-Hygiene Theory
Hewlett Packard
6.4 Leading, Guiding, and Motivating Others
Hewlett-Packard Enterprise
13.6 Trends in Information Technology
Home Depot
3.6 Participating in the Global Marketplace,
4.4 Specialized Forms of Business Organization,
11.4 Buyer Behavior
Home Instead Senior Care
4.7 Trends in Business Ownership,
4.7 Trends in Business Ownership,
4.7 Trends in Business Ownership
Honda
1.1 The Nature of Business,
3.1 Global Trade in the United States,
3.8 The Impact of Multinational Corporations,
3.9 Trends in Global Competition,
11.5 Market Segmentation,
13.2 Linking Up: Computer Networks
horizontal merger
4.6 Mergers and Acquisitions
Hormel Foods
2.2 How Organizations Influence Ethical Conduct
Human relations skills
6.7 Managerial Skills
Human resource (HR) management
8.1 Achieving High Performance through Human Resources Management
Human resource planning
8.1 Achieving High Performance through Human Resources Management
Hurricane Katrina
1.2 Understanding the Business Environment,
1.6 Microeconomics: Zeroing in on Businesses and Consumers,
2.1 Understanding Business Ethics,
2.4 Responsibilities to Stakeholders
Hygiene factors
9.5 Herzberg's Motivator-Hygiene Theory
I
IBM
3.2 Why Nations Trade,
3.5 International Economic Communities,
3.6 Participating in the Global Marketplace,
4.3 Corporations: Limiting Your Liability,
5.1 Entrepreneurship Today,
8.10 Trends in Human Resource Management and Labor Relations,
8.10 Trends in Human Resource Management and Labor Relations,
13.2 Linking Up: Computer Networks,
13.6 Trends in Information Technology,
16.7 Buying and Selling at Securities Exchanges
Ilwaco Landing Fishermen
2.4 Responsibilities to Stakeholders
import quota
3.3 Barriers to Trade
In-N-Out Burger
1.2 Understanding the Business Environment
incentive pay
8.6 Employee Compensation and Benefits
Indeed
8.2 Employee Recruitment
Industrial distributors
12.1 The Nature and Functions of Distribution (Place)
inflation
1.4 Macroeconomics: The Big Picture
informal organization
7.7 The Informal Organization
Information technology (IT)
13.1 Transforming Businesses through Information
informational role
6.6 Managerial Roles
Infrastructure
3.7 Threats and Opportunities in the Global Marketplace
insider trading
16.7 Buying and Selling at Securities Exchanges
Institutional investors
16.6 Securities Markets
Intangible assets
14.4 The Balance Sheet
integrated marketing communications (IMC)
12.5 Promotion Strategy
Intel
2.2 How Organizations Influence Ethical Conduct,
2.4 Responsibilities to Stakeholders,
5.1 Entrepreneurship Today,
9.7 From Motivation Theory to Application,
9.7 From Motivation Theory to Application,
9.7 From Motivation Theory to Application,
9.7 From Motivation Theory to Application,
10.4 Pulling It Together: Resource Planning,
10.4 Pulling It Together: Resource Planning,
10.4 Pulling It Together: Resource Planning,
11.6 What Is a Product?,
12.5 Promotion Strategy
interest
16.4 Raising Long-Term Financing
intermittent process
10.2 The Production Process: How Do We Make It?
International Co-operative Alliance
4.4 Specialized Forms of Business Organization
International Franchise Association
4.5 Franchising: A Popular Trend
International Monetary Fund (IMF)
3.4 Fostering Global Trade
International Organization for Standardization
10.6 Looking for a Better Way: Improving Production and Operations
International Paper Company
1.1 The Nature of Business
interpersonal roles
6.6 Managerial Roles
intranets
13.2 Linking Up: Computer Networks
intrapreneurs
5.1 Entrepreneurship Today
Inventory management
10.4 Pulling It Together: Resource Planning
inventory turnover ratio
14.7 Analyzing Financial Statements
Investment bankers
16.6 Securities Markets
J
J. M. Smucker
9.4 McGregor's Theories X and Y
J.Crew
6.2 Planning,
6.2 Planning,
6.2 Planning,
6.2 Planning,
6.2 Planning,
6.2 Planning,
6.2 Planning,
6.2 Planning,
6.2 Planning
Jacobs Engineering Group
8.10 Trends in Human Resource Management and Labor Relations
Jamba Juice
4.5 Franchising: A Popular Trend
JetBlue
8.10 Trends in Human Resource Management and Labor Relations,
8.10 Trends in Human Resource Management and Labor Relations,
16.7 Buying and Selling at Securities Exchanges
job enlargement
9.7 From Motivation Theory to Application
Job enrichment
9.7 From Motivation Theory to Application
job fair
8.2 Employee Recruitment
Job sharing
9.7 From Motivation Theory to Application
job specification
8.1 Achieving High Performance through Human Resources Management
Johnson Controls
4.6 Mergers and Acquisitions
joint venture
3.6 Participating in the Global Marketplace,
4.4 Specialized Forms of Business Organization
JP Morgan Chase
1.6 Microeconomics: Zeroing in on Businesses and Consumers
JPMorgan Chase
4.3 Corporations: Limiting Your Liability
just-in-time (JIT)
10.6 Looking for a Better Way: Improving Production and Operations
K
Kaiser Permanente
1.2 Understanding the Business Environment
Kauffman Foundation
5.3 Small Business: Driving America's Growth,
5.3 Small Business: Driving America's Growth,
5.3 Small Business: Driving America's Growth,
5.8 Trends in Entrepreneurship and Small-Business Ownership,
5.8 Trends in Entrepreneurship and Small-Business Ownership
Kimberly-Clark
12.8 Sales Promotion
Knowledge
1.1 The Nature of Business
knowledge management (KM)
13.4 Technology Management and Planning
KPMG International
14.2 The Accounting Profession
Kraft Foods
4.6 Mergers and Acquisitions
Kraft Heinz
12.5 Promotion Strategy
L
Labatt Brewing Company
3.6 Participating in the Global Marketplace
labor union
8.7 The Labor Relations Process
laissez-faire
6.4 Leading, Guiding, and Motivating Others
Land O’Lakes
4.4 Specialized Forms of Business Organization
leader pricing
11.9 Pricing Strategies and Future Trends
leadership
6.4 Leading, Guiding, and Motivating Others
leadership style
6.4 Leading, Guiding, and Motivating Others
Lean manufacturing
10.6 Looking for a Better Way: Improving Production and Operations
LEAP Organics
2.4 Responsibilities to Stakeholders
Legitimate power
6.4 Leading, Guiding, and Motivating Others
Lehman Brothers
15.2 The Federal Reserve System
Lending Club
2.2 How Organizations Influence Ethical Conduct
leveraged buyout (LBO)
4.6 Mergers and Acquisitions
Levi Strauss
2.1 Understanding Business Ethics,
2.2 How Organizations Influence Ethical Conduct,
3.6 Participating in the Global Marketplace
Liabilities
14.3 Basic Accounting Procedures
limited liability company (LLC)
4.3 Corporations: Limiting Your Liability
limited partners
4.2 Partnerships: Sharing the Load
limited partnership
4.2 Partnerships: Sharing the Load
line extension
11.7 Creating Products That Deliver Value
line of credit
16.3 Obtaining Short-Term Financing
line organization
7.1 Building Organizational Structures
line positions
7.1 Building Organizational Structures
line-and-staff organization
7.1 Building Organizational Structures
liquidity
14.4 The Balance Sheet
Liquidity ratios
14.7 Analyzing Financial Statements
local area network (LAN)
13.2 Linking Up: Computer Networks
local union
8.7 The Labor Relations Process
Lockheed Martin
2.2 How Organizations Influence Ethical Conduct,
8.10 Trends in Human Resource Management and Labor Relations,
10.8 Trends in Production and Operations Management
Long-term liabilities
14.4 The Balance Sheet
loss leader
11.9 Pricing Strategies and Future Trends
M
Macroeconomics
1.3 How Business and Economics Work
make-or-buy decision
10.4 Pulling It Together: Resource Planning
Malcolm Baldrige National Quality Award
10.6 Looking for a Better Way: Improving Production and Operations
Managed service providers (MSP)
13.2 Linking Up: Computer Networks
Management
6.1 The Role of Management
management information systems
13.1 Transforming Businesses through Information
management rights clause
8.7 The Labor Relations Process
Management support systems (MSS)
13.3 Management Information Systems
managerial accounting
14.1 Accounting: More than Numbers
Managerial hierarchy
7.4 Authority—Establishing Organizational Relationships
Manufacturers’ representatives
12.2 Wholesaling
Manufacturing resource planning II (MRPII)
10.4 Pulling It Together: Resource Planning
market segmentation
11.5 Market Segmentation
market structure
1.7 Competing in a Free Market
marketable securities
16.2 How Organizations Use Funds
marketing
11.1 The Marketing Concept
marketing concept
11.1 The Marketing Concept
marketing database
11.10 Trends in Developing Products and Pricing
marketing intermediaries
12.1 The Nature and Functions of Distribution (Place)
marketing mix
11.3 Developing a Marketing Mix
Marketing research
11.5 Market Segmentation
Marriott
6.2 Planning,
6.2 Planning,
6.2 Planning,
6.2 Planning,
6.8 Trends in Management and Leadership,
11.2 Creating a Marketing Strategy,
12.5 Promotion Strategy,
12.5 Promotion Strategy
Mars Corp
1.4 Macroeconomics: The Big Picture
Maslow
9.3 Maslow's Hierarchy of Needs,
9.3 Maslow's Hierarchy of Needs,
9.3 Maslow's Hierarchy of Needs,
9.3 Maslow's Hierarchy of Needs,
9.3 Maslow's Hierarchy of Needs,
9.3 Maslow's Hierarchy of Needs,
9.3 Maslow's Hierarchy of Needs,
9.3 Maslow's Hierarchy of Needs,
9.3 Maslow's Hierarchy of Needs,
9.3 Maslow's Hierarchy of Needs,
9.4 McGregor's Theories X and Y
Maslow’s hierarchy of needs
9.3 Maslow's Hierarchy of Needs
mass customization
10.2 The Production Process: How Do We Make It?
Mass production
10.2 The Production Process: How Do We Make It?
Materials requirement planning (MRP)
10.4 Pulling It Together: Resource Planning
matrix structure
7.2 Contemporary Structures
McDonald’s
1.1 The Nature of Business,
1.1 The Nature of Business,
3.1 Global Trade in the United States,
3.1 Global Trade in the United States,
3.6 Participating in the Global Marketplace,
4.5 Franchising: A Popular Trend,
4.5 Franchising: A Popular Trend,
4.5 Franchising: A Popular Trend,
4.5 Franchising: A Popular Trend,
6.8 Trends in Management and Leadership,
8.9 Legal Environment of Human Resources and Labor Relations,
11.3 Developing a Marketing Mix,
11.3 Developing a Marketing Mix,
11.3 Developing a Marketing Mix
McGregor
9.4 McGregor's Theories X and Y
mechanistic organization
7.6 Organizational Design Considerations
mediation
8.9 Legal Environment of Human Resources and Labor Relations,
Appendix A Understanding the Legal and Tax Environment
Mentoring
8.4 Employee Training and Development
merchant wholesaler
12.2 Wholesaling
merger
4.6 Mergers and Acquisitions
Merrill Lynch
8.4 Employee Training and Development
microeconomics
1.3 How Business and Economics Work
Microsoft
1.1 The Nature of Business,
1.1 The Nature of Business,
1.1 The Nature of Business,
1.1 The Nature of Business,
1.2 Understanding the Business Environment,
1.3 How Business and Economics Work,
2.2 How Organizations Influence Ethical Conduct,
3.1 Global Trade in the United States,
3.5 International Economic Communities,
3.5 International Economic Communities,
4.3 Corporations: Limiting Your Liability,
4.3 Corporations: Limiting Your Liability,
7.6 Organizational Design Considerations,
7.6 Organizational Design Considerations,
7.8 Trends in Organizational Structure,
8.3 Employee Selection,
8.10 Trends in Human Resource Management and Labor Relations,
8.10 Trends in Human Resource Management and Labor Relations,
11.2 Creating a Marketing Strategy,
11.2 Creating a Marketing Strategy,
11.10 Trends in Developing Products and Pricing,
12.10 Trends in Social Media,
13.2 Linking Up: Computer Networks,
16.7 Buying and Selling at Securities Exchanges
middle management
6.3 Organizing
Miller Brewing Company
4.6 Mergers and Acquisitions
MillerCoors Brewing
8.6 Employee Compensation and Benefits
Minolta
11.6 What Is a Product?
mission
6.2 Planning
mission statement
6.2 Planning
mixed economies
1.3 How Business and Economics Work
Model Business Corporation Act
4.3 Corporations: Limiting Your Liability
Monetary policy
1.5 Achieving Macroeconomic Goals
Money
15.1 Show Me the Money
monopolistic competition
1.7 Competing in a Free Market
Monster.com
8.2 Employee Recruitment
Morgan Stanley
16.6 Securities Markets
Morris Financial Concepts
9.8 Trends in Employee Motivation
mortgage loan
16.4 Raising Long-Term Financing
motivating factors
9.5 Herzberg's Motivator-Hygiene Theory
Motivation
9.1 Early Theories of Motivation
Motley Fool
9.7 From Motivation Theory to Application
multinational corporations
3.8 The Impact of Multinational Corporations
Municipal bonds
16.6 Securities Markets
Museum of Science and Industry
11.3 Developing a Marketing Mix
Music Row Private Bank
11.2 Creating a Marketing Strategy,
11.2 Creating a Marketing Strategy,
11.2 Creating a Marketing Strategy
mutual fund
16.6 Securities Markets
N
Nabisco
4.6 Mergers and Acquisitions
National Association of Manufacturers
10.8 Trends in Production and Operations Management,
10.8 Trends in Production and Operations Management
National Association of Manufacturers Skills Gap Report
10.8 Trends in Production and Operations Management
National Association of Securities Dealers Automated Quotation system
16.7 Buying and Selling at Securities Exchanges
national debt
1.5 Achieving Macroeconomic Goals
National Equal Pay Day
8.9 Legal Environment of Human Resources and Labor Relations
National Federation of Independent Businesses
5.6 Small Business, Large Impact
National Institute of Standards and Technologies
10.6 Looking for a Better Way: Improving Production and Operations
National Labor Relations Board
8.7 The Labor Relations Process
Neiman-Marcus
11.6 What Is a Product?
Nestlé
3.9 Trends in Global Competition,
3.9 Trends in Global Competition,
10.3 Location, Location, Location: Where Do We Make It?
net profit margin
14.7 Analyzing Financial Statements
Net working capital
14.7 Analyzing Financial Statements
Netflix
4.3 Corporations: Limiting Your Liability,
9.7 From Motivation Theory to Application,
11.4 Buyer Behavior,
11.4 Buyer Behavior,
11.4 Buyer Behavior
Network Capital Funding Corporation
1.2 Understanding the Business Environment
New Belgium Brewing Company
2.4 Responsibilities to Stakeholders
New Mexico Manufacturing Extension Partnership
10.5 Production and Operations Control
New York Stock Exchange
14.2 The Accounting Profession
Niagara Purified Drinking Water
10.3 Location, Location, Location: Where Do We Make It?
niche competitive advantage
11.2 Creating a Marketing Strategy
Nike
1.7 Competing in a Free Market,
1.8 Trends in the Business Environment and Competition,
2.1 Understanding Business Ethics,
3.8 The Impact of Multinational Corporations,
3.9 Trends in Global Competition,
6.4 Leading, Guiding, and Motivating Others,
12.8 Sales Promotion
Nokia
7.6 Organizational Design Considerations,
8.10 Trends in Human Resource Management and Labor Relations
nonprogrammed decisions
6.6 Managerial Roles
Norfolk Southern
6.6 Managerial Roles
Norfolk Southern Railroad
6.4 Leading, Guiding, and Motivating Others
North American Free Trade Agreement (NAFTA)
3.5 International Economic Communities
North American Industry Classification System
5.3 Small Business: Driving America's Growth
North Face
1.6 Microeconomics: Zeroing in on Businesses and Consumers,
1.6 Microeconomics: Zeroing in on Businesses and Consumers,
1.6 Microeconomics: Zeroing in on Businesses and Consumers
not-for-profit organization
1.1 The Nature of Business
Novartis
7.2 Contemporary Structures
Novartis Seeds
11.10 Trends in Developing Products and Pricing
O
Observation research
11.5 Market Segmentation
Occupational Safety and Health Act
8.9 Legal Environment of Human Resources and Labor Relations
Occupational Safety and Health Administration
8.9 Legal Environment of Human Resources and Labor Relations
Ocean Spray
4.4 Specialized Forms of Business Organization
Odd-even pricing
11.9 Pricing Strategies and Future Trends
Office of International Trade
5.5 Managing a Small Business
Oil, Chemical and Atomic Workers Union
8.7 The Labor Relations Process
oligopoly
1.7 Competing in a Free Market
Olive Garden
11.5 Market Segmentation
One-to-one marketing
11.10 Trends in Developing Products and Pricing
Open market operations
15.2 The Federal Reserve System
open shop
8.7 The Labor Relations Process
Operational planning
6.2 Planning
operations management
10.1 Production and Operations Management—An Overview
Options
16.6 Securities Markets
Oracle/PeopleSoft
8.10 Trends in Human Resource Management and Labor Relations
organic organization
7.6 Organizational Design Considerations
organization
7.1 Building Organizational Structures
organization chart
7.1 Building Organizational Structures
organizing
6.3 Organizing
orientation
8.4 Employee Training and Development
Orkin Pest Control
2.1 Understanding Business Ethics
Otis Elevator
3.8 The Impact of Multinational Corporations
over-the-counter (OTC) markets
16.7 Buying and Selling at Securities Exchanges
Overnite
4.6 Mergers and Acquisitions
Overstock.com
11.10 Trends in Developing Products and Pricing
Owners’ equity
14.3 Basic Accounting Procedures
P
Pacific Gas & Electric Company
1.1 The Nature of Business
Panasonic
11.8 The Product Life Cycle
Paper, Allied-Industrial, Chemical and Energy International Union
8.7 The Labor Relations Process
participative leaders
6.4 Leading, Guiding, and Motivating Others
partnerships
4.2 Partnerships: Sharing the Load
Patagonia
2.4 Responsibilities to Stakeholders
payroll taxes
Appendix A Understanding the Legal and Tax Environment
Pearl Paradise
4.1 Going It Alone: Sole Proprietorships
penetration pricing
11.9 Pricing Strategies and Future Trends
pension funds
15.3 U.S. Financial Institutions
Pension Reform Act
8.9 Legal Environment of Human Resources and Labor Relations
Pepsi
3.5 International Economic Communities,
3.6 Participating in the Global Marketplace,
3.8 The Impact of Multinational Corporations,
11.5 Market Segmentation
perfect (pure) competition
1.7 Competing in a Free Market
performance appraisal
8.5 Performance Planning and Evaluation
perpetual inventory
10.4 Pulling It Together: Resource Planning
Personal selling
12.7 The Importance of Personal Selling
Personality
11.4 Buyer Behavior
Pew Research
4.7 Trends in Business Ownership
Pfizer
1.2 Understanding the Business Environment,
1.2 Understanding the Business Environment,
1.2 Understanding the Business Environment,
3.1 Global Trade in the United States,
7.8 Trends in Organizational Structure,
7.8 Trends in Organizational Structure,
7.8 Trends in Organizational Structure
Piggly Wiggly Carolina
9.8 Trends in Employee Motivation
Pinterest
11.3 Developing a Marketing Mix
Place (distribution) strategy
11.3 Developing a Marketing Mix
Planning
6.2 Planning
PNC Financial Services Group
7.1 Building Organizational Structures
Porsche
11.6 What Is a Product?
Port Authority of New York
2.2 How Organizations Influence Ethical Conduct
Prada
6.2 Planning
preferential tariff
3.5 International Economic Communities
preferred stock
16.5 Equity Financing
prestige pricing
11.9 Pricing Strategies and Future Trends
price skimming
11.9 Pricing Strategies and Future Trends
PricewaterhouseCoopers
14.2 The Accounting Profession
Pricing strategy
11.3 Developing a Marketing Mix
primary market
16.6 Securities Markets
principal
16.4 Raising Long-Term Financing
principle of comparative advantage
3.2 Why Nations Trade
private accountants
14.2 The Accounting Profession
Problem-solving teams
7.3 Using Teams to Enhance Motivation and Performance
Process departmentalization
7.1 Building Organizational Structures
process layout
10.3 Location, Location, Location: Where Do We Make It?
process manufacturing
10.2 The Production Process: How Do We Make It?
processing
13.3 Management Information Systems
Procter & Gamble
3.1 Global Trade in the United States,
6.4 Leading, Guiding, and Motivating Others,
7.1 Building Organizational Structures,
11.7 Creating Products That Deliver Value,
11.7 Creating Products That Deliver Value,
11.9 Pricing Strategies and Future Trends,
12.6 The Huge Impact of Advertising,
12.8 Sales Promotion,
16.7 Buying and Selling at Securities Exchanges
producer price index (PPI)
1.4 Macroeconomics: The Big Picture
Product departmentalization
7.1 Building Organizational Structures
Product liability
Appendix A Understanding the Legal and Tax Environment
product life cycle
11.8 The Product Life Cycle
product manager
11.7 Creating Products That Deliver Value
product strategy
11.3 Developing a Marketing Mix
production planning
10.1 Production and Operations Management—An Overview
production process
10.2 The Production Process: How Do We Make It?
Productivity
1.2 Understanding the Business Environment
profit
1.1 The Nature of Business
Profitability Ratios
14.7 Analyzing Financial Statements
program evaluation and review technique (PERT)
10.5 Production and Operations Control
Programmed decisions
6.6 Managerial Roles
programmed instruction
8.4 Employee Training and Development
Promotion
12.5 Promotion Strategy
Promotion strategy
11.3 Developing a Marketing Mix
promotional mix
12.5 Promotion Strategy
Property taxes
Appendix A Understanding the Legal and Tax Environment
prospecting
12.7 The Importance of Personal Selling
protected class
8.9 Legal Environment of Human Resources and Labor Relations
protectionism
3.2 Why Nations Trade
Protective tariffs
3.3 Barriers to Trade
Psychographic segmentation
11.5 Market Segmentation
psychological pricing
11.9 Pricing Strategies and Future Trends
public accountants
14.2 The Accounting Profession
Public Company Accounting Oversight Board
14.2 The Accounting Profession
Public relations
12.9 Public Relations Helps Build Goodwill
Publix Super Markets
16.5 Equity Financing
punishment
9.6 Contemporary Views on Motivation
Purchasing
10.4 Pulling It Together: Resource Planning
purchasing power
1.4 Macroeconomics: The Big Picture
pure monopoly
1.7 Competing in a Free Market
Q
Quaker Oats
11.2 Creating a Marketing Strategy
Qualifying questions
12.7 The Importance of Personal Selling
Quality Imaging Products
5.2 Characteristics of Successful Entrepreneurs
Quality of life
1.1 The Nature of Business
Quicken Loans
2.4 Responsibilities to Stakeholders
Quiznos
4.5 Franchising: A Popular Trend
R
Rader Awning & Upholstery
10.5 Production and Operations Control
Ralph Lauren
11.3 Developing a Marketing Mix
Ratio analysis
14.7 Analyzing Financial Statements
real-time
13.3 Management Information Systems
recession
1.4 Macroeconomics: The Big Picture
Recruitment
8.2 Employee Recruitment
Recruitment branding
8.2 Employee Recruitment
reengineering
7.8 Trends in Organizational Structure
reference groups
11.4 Buyer Behavior
Referent power
6.4 Leading, Guiding, and Motivating Others
Reinforcement theory
9.6 Contemporary Views on Motivation
relationship management
1.8 Trends in the Business Environment and Competition
Relationship marketing
11.1 The Marketing Concept
Republic of Tea
11.9 Pricing Strategies and Future Trends
reserve requirement
15.2 The Federal Reserve System
return on equity (ROE)
14.7 Analyzing Financial Statements
Revenue
1.1 The Nature of Business
revolving credit agreement
16.3 Obtaining Short-Term Financing
Reward power
6.4 Leading, Guiding, and Motivating Others
right-to-work law
8.7 The Labor Relations Process
risk-return trade-off
16.1 The Role of Finance and the Financial Manager
S
S corporation
4.3 Corporations: Limiting Your Liability
Sales promotions
12.8 Sales Promotion
sales prospects
12.7 The Importance of Personal Selling
Salesforce
2.3 Managing a Socially Responsible Business,
2.4 Responsibilities to Stakeholders,
13.6 Trends in Information Technology
Salesforce.com
5.1 Entrepreneurship Today,
8.2 Employee Recruitment,
13.2 Linking Up: Computer Networks,
13.6 Trends in Information Technology
Samsung
3.8 The Impact of Multinational Corporations,
11.2 Creating a Marketing Strategy,
11.7 Creating Products That Deliver Value
San Luis Valley REC
4.4 Specialized Forms of Business Organization
Sandoz and Alcon
7.2 Contemporary Structures
SAP
8.6 Employee Compensation and Benefits,
8.10 Trends in Human Resource Management and Labor Relations
Sarah Adult Day Services
4.7 Trends in Business Ownership
Sarbanes-Oxley Act
14.2 The Accounting Profession
SAS Institute
9.4 McGregor's Theories X and Y
savings bonds
1.5 Achieving Macroeconomic Goals
SC Johnson
16.5 Equity Financing
Scheduling
10.5 Production and Operations Control
scientific management
9.1 Early Theories of Motivation
Screen Actors Guild
8.7 The Labor Relations Process
seasonal unemployment
1.4 Macroeconomics: The Big Picture
secondary market
16.6 Securities Markets
Secured loans
16.3 Obtaining Short-Term Financing
Securities
16.6 Securities Markets
Securities and Exchange Commission
1.2 Understanding the Business Environment,
14.2 The Accounting Profession
Selection
8.3 Employee Selection
selection interview
8.3 Employee Selection
selective credit controls
15.2 The Federal Reserve System
selective strike strategy
8.8 Managing Grievances and Conflicts
self-managed work teams
7.3 Using Teams to Enhance Motivation and Performance
Seller cooperatives
4.4 Specialized Forms of Business Organization
Service Employees International Union
8.10 Trends in Human Resource Management and Labor Relations
Services
1.1 The Nature of Business
shop steward
8.7 The Labor Relations Process
shopping products
11.6 What Is a Product?
Siebel Systems
4.6 Mergers and Acquisitions
Siemens
3.9 Trends in Global Competition
simulation
8.4 Employee Training and Development
situational leadership
6.4 Leading, Guiding, and Motivating Others
Six Flags
8.2 Employee Recruitment
small business
5.1 Entrepreneurship Today
Small Business Administration
3.6 Participating in the Global Marketplace,
5.1 Entrepreneurship Today,
5.3 Small Business: Driving America's Growth
Small Business Administration (SBA)
5.7 The Small Business Administration
Small Business Association
5.5 Managing a Small Business
Small Business Investment Companies (SBICs)
5.7 The Small Business Administration
SmithKline
3.8 The Impact of Multinational Corporations
social investing
2.4 Responsibilities to Stakeholders
Social media
12.10 Trends in Social Media
Socialism
1.3 How Business and Economics Work
sole proprietorship
4.1 Going It Alone: Sole Proprietorships
Sony
1.1 The Nature of Business,
9.4 McGregor's Theories X and Y,
9.4 McGregor's Theories X and Y,
9.4 McGregor's Theories X and Y,
11.8 The Product Life Cycle,
11.8 The Product Life Cycle,
12.8 Sales Promotion
Southcentral Foundation
10.6 Looking for a Better Way: Improving Production and Operations
Southwest Airlines
7.3 Using Teams to Enhance Motivation and Performance,
8.3 Employee Selection,
8.10 Trends in Human Resource Management and Labor Relations,
11.1 The Marketing Concept,
11.1 The Marketing Concept,
12.5 Promotion Strategy,
12.5 Promotion Strategy
Spalding Company
3.6 Participating in the Global Marketplace
span of control
7.4 Authority—Establishing Organizational Relationships
specialization
7.1 Building Organizational Structures
Specialty products
11.6 What Is a Product?
staff positions
7.1 Building Organizational Structures
Stakeholders
2.4 Responsibilities to Stakeholders
standard of living
1.1 The Nature of Business
Starbucks
2.2 How Organizations Influence Ethical Conduct,
2.3 Managing a Socially Responsible Business,
3.1 Global Trade in the United States,
3.1 Global Trade in the United States,
9.4 McGregor's Theories X and Y,
16.7 Buying and Selling at Securities Exchanges
StarKist
12.5 Promotion Strategy
StartupNation
5.1 Entrepreneurship Today
Startups
4.5 Franchising: A Popular Trend
StartWire
8.2 Employee Recruitment
statement of cash flows
14.6 The Statement of Cash Flows
Statutory law
Appendix A Understanding the Legal and Tax Environment
Sterling Commerce
10.8 Trends in Production and Operations Management
StickerGiant
1.1 The Nature of Business,
1.1 The Nature of Business,
1.1 The Nature of Business,
1.1 The Nature of Business,
1.1 The Nature of Business,
1.1 The Nature of Business
Stock dividends
16.5 Equity Financing
stockbroker
16.6 Securities Markets
Stockholders (or shareholders)
4.3 Corporations: Limiting Your Liability
Stouffer’s
11.5 Market Segmentation
strategic alliances
1.8 Trends in the Business Environment and Competition
strategic giving
2.5 Trends in Ethics and Corporate Social Responsibility
Strategic planning
6.2 Planning
strict liability
Appendix A Understanding the Legal and Tax Environment
Structural unemployment
1.4 Macroeconomics: The Big Picture
Subway
3.6 Participating in the Global Marketplace,
4.5 Franchising: A Popular Trend,
4.5 Franchising: A Popular Trend,
4.5 Franchising: A Popular Trend,
4.5 Franchising: A Popular Trend,
4.5 Franchising: A Popular Trend,
4.5 Franchising: A Popular Trend,
4.5 Franchising: A Popular Trend,
4.5 Franchising: A Popular Trend,
4.5 Franchising: A Popular Trend,
4.5 Franchising: A Popular Trend
Success
4.5 Franchising: A Popular Trend
succession planning
8.1 Achieving High Performance through Human Resources Management
Sun Microsystems
13.6 Trends in Information Technology
supervisory (first-line) management
6.3 Organizing
supply chain
10.4 Pulling It Together: Resource Planning
Supply-chain management
10.4 Pulling It Together: Resource Planning
survey research
11.5 Market Segmentation
T
Taco Bell
1.1 The Nature of Business
Tactical planning
6.2 Planning
Taft-Hartley Act of 1947
8.7 The Labor Relations Process
Target
1.8 Trends in the Business Environment and Competition,
1.8 Trends in the Business Environment and Competition,
1.8 Trends in the Business Environment and Competition,
1.8 Trends in the Business Environment and Competition,
1.8 Trends in the Business Environment and Competition,
12.3 The Competitive World of Retailing,
12.3 The Competitive World of Retailing,
12.3 The Competitive World of Retailing,
13.6 Trends in Information Technology
target market
11.2 Creating a Marketing Strategy
tariff
3.3 Barriers to Trade
Taylor
9.1 Early Theories of Motivation,
9.1 Early Theories of Motivation,
9.1 Early Theories of Motivation,
9.1 Early Theories of Motivation
Taylor California Cellars
11.9 Pricing Strategies and Future Trends
TD Ameritrade
16.6 Securities Markets
Team Rubicon
Introduction,
Introduction,
Introduction,
Introduction,
Introduction,
Introduction,
Introduction,
Introduction,
Introduction,
Introduction,
Introduction
Teamsters
8.7 The Labor Relations Process
technical skills
6.7 Managerial Skills
Technology
1.2 Understanding the Business Environment
Telecommunications Act of 1996
1.2 Understanding the Business Environment
term loan
16.4 Raising Long-Term Financing
Test-marketing
11.7 Creating Products That Deliver Value
Texas Health Resources
8.3 Employee Selection
The Economist
1.1 The Nature of Business
The Federal Trade Commission
1.2 Understanding the Business Environment
The Morning Star Company
7.4 Authority—Establishing Organizational Relationships
The NonProfit Times
Introduction
The Wall Street Journal
12.5 Promotion Strategy,
12.5 Promotion Strategy,
12.6 The Huge Impact of Advertising
The World Is Flat
13.1 Transforming Businesses through Information
Theory X
9.4 McGregor's Theories X and Y,
9.4 McGregor's Theories X and Y,
9.4 McGregor's Theories X and Y
Theory Y
9.4 McGregor's Theories X and Y,
9.4 McGregor's Theories X and Y,
9.4 McGregor's Theories X and Y,
9.4 McGregor's Theories X and Y,
9.4 McGregor's Theories X and Y,
9.4 McGregor's Theories X and Y
Theory Z
9.4 McGregor's Theories X and Y,
9.4 McGregor's Theories X and Y,
9.4 McGregor's Theories X and Y,
9.4 McGregor's Theories X and Y
thrift institution
15.3 U.S. Financial Institutions
Time deposits
15.1 Show Me the Money
Time Warner
4.6 Mergers and Acquisitions,
4.6 Mergers and Acquisitions,
4.7 Trends in Business Ownership
top management
6.3 Organizing
Toshiba
4.6 Mergers and Acquisitions
Total Quality Management (TQM)
10.6 Looking for a Better Way: Improving Production and Operations
Tower Paddle Boards
9.7 From Motivation Theory to Application
Toyota
2.4 Responsibilities to Stakeholders,
3.1 Global Trade in the United States,
3.1 Global Trade in the United States,
3.1 Global Trade in the United States,
3.1 Global Trade in the United States,
3.7 Threats and Opportunities in the Global Marketplace,
8.10 Trends in Human Resource Management and Labor Relations,
10.3 Location, Location, Location: Where Do We Make It?,
11.7 Creating Products That Deliver Value,
13.2 Linking Up: Computer Networks
trade credit
16.3 Obtaining Short-Term Financing
trade deficit
3.1 Global Trade in the United States
trade surplus
3.1 Global Trade in the United States
Training and development
8.4 Employee Training and Development
transaction processing system (TPS)
13.3 Management Information Systems
Treasury’s Bureau of Engraving and Printing
15.1 Show Me the Money
TripAdvisor
6.2 Planning
Turing Pharmaceuticals
2.1 Understanding Business Ethics
Twitter
2.2 How Organizations Influence Ethical Conduct,
6.2 Planning,
11.3 Developing a Marketing Mix
Tyco International
4.6 Mergers and Acquisitions
Tylenol
1.7 Competing in a Free Market
U
U.S. Census Bureau
1.2 Understanding the Business Environment,
1.8 Trends in the Business Environment and Competition,
5.1 Entrepreneurship Today,
11.5 Market Segmentation
U.S. Commerce Department
3.6 Participating in the Global Marketplace
U.S. Constitution
2.1 Understanding Business Ethics
U.S. Department of Commerce
10.6 Looking for a Better Way: Improving Production and Operations
U.S. Department of Labor
1.4 Macroeconomics: The Big Picture,
8.6 Employee Compensation and Benefits,
10.8 Trends in Production and Operations Management,
17.5 Get Your Career Off on the Right Track
U.S. Navy
11.6 What Is a Product?
U.S. Postal Service
1.7 Competing in a Free Market,
8.3 Employee Selection,
9.6 Contemporary Views on Motivation
underwriting
16.6 Securities Markets
Unemployment compensation
8.6 Employee Compensation and Benefits
Unemployment Compensation Commission
8.6 Employee Compensation and Benefits
unemployment rate
1.4 Macroeconomics: The Big Picture
Uniform Commercial Code (UCC)
Appendix A Understanding the Legal and Tax Environment
Uniform Franchise Offering Circular
4.5 Franchising: A Popular Trend
Unilever
3.9 Trends in Global Competition,
7.4 Authority—Establishing Organizational Relationships,
7.4 Authority—Establishing Organizational Relationships
Union Pacific
13.3 Management Information Systems
Union Pacific Railroad
8.4 Employee Training and Development
union shop
8.7 The Labor Relations Process
United Airlines
2.2 How Organizations Influence Ethical Conduct
United Auto Workers
1.4 Macroeconomics: The Big Picture,
8.7 The Labor Relations Process,
8.8 Managing Grievances and Conflicts
United Nations
7.6 Organizational Design Considerations
United Nations Sustainability Development Goals
3.9 Trends in Global Competition
United Papermakers International Union
8.7 The Labor Relations Process
United States Postal Service
8.10 Trends in Human Resource Management and Labor Relations
Unsecured loans
16.3 Obtaining Short-Term Financing
Unsought products
11.6 What Is a Product?
UPS
2.4 Responsibilities to Stakeholders,
4.5 Franchising: A Popular Trend,
4.6 Mergers and Acquisitions,
9.1 Early Theories of Motivation,
9.6 Contemporary Views on Motivation,
9.6 Contemporary Views on Motivation,
9.6 Contemporary Views on Motivation,
13.2 Linking Up: Computer Networks
Urchin Software
4.6 Mergers and Acquisitions
Uruguay Round
3.4 Fostering Global Trade
utilitarianism
2.1 Understanding Business Ethics
V
value-stream mapping
10.5 Production and Operations Control
Venture capital
5.4 Ready, Set, Start Your Own Business
Verizon
4.6 Mergers and Acquisitions,
4.6 Mergers and Acquisitions,
7.8 Trends in Organizational Structure,
13.2 Linking Up: Computer Networks
vertical merger
4.6 Mergers and Acquisitions
Veterans Administration Hospital
13.2 Linking Up: Computer Networks
VF Corporation
5.1 Entrepreneurship Today
virtual corporation
7.8 Trends in Organizational Structure
virtual private networks
13.2 Linking Up: Computer Networks
Volkswagen
13.2 Linking Up: Computer Networks
volume segmentation
11.5 Market Segmentation
W
W. L. Gore
7.3 Using Teams to Enhance Motivation and Performance,
7.3 Using Teams to Enhance Motivation and Performance,
7.6 Organizational Design Considerations
W.L. Gore
8.3 Employee Selection
W.S. Badger Company
2.4 Responsibilities to Stakeholders
Wagner and Taft-Hartley Acts
8.9 Legal Environment of Human Resources and Labor Relations
Walgreens
2.4 Responsibilities to Stakeholders
Walmart
2.4 Responsibilities to Stakeholders,
2.4 Responsibilities to Stakeholders,
3.6 Participating in the Global Marketplace,
3.6 Participating in the Global Marketplace,
3.6 Participating in the Global Marketplace,
3.6 Participating in the Global Marketplace,
3.6 Participating in the Global Marketplace,
3.6 Participating in the Global Marketplace,
3.7 Threats and Opportunities in the Global Marketplace,
3.8 The Impact of Multinational Corporations,
4.3 Corporations: Limiting Your Liability,
8.2 Employee Recruitment,
8.4 Employee Training and Development,
10.7 Transforming the Factory Floor with Technology,
10.8 Trends in Production and Operations Management,
12.3 The Competitive World of Retailing,
12.3 The Competitive World of Retailing,
12.11 Trends in E-Commerce,
13.6 Trends in Information Technology
Warby Parker
2.4 Responsibilities to Stakeholders
Wegmans
9.3 Maslow's Hierarchy of Needs,
9.3 Maslow's Hierarchy of Needs,
9.3 Maslow's Hierarchy of Needs,
9.3 Maslow's Hierarchy of Needs,
9.3 Maslow's Hierarchy of Needs,
9.3 Maslow's Hierarchy of Needs,
9.3 Maslow's Hierarchy of Needs,
9.3 Maslow's Hierarchy of Needs,
9.3 Maslow's Hierarchy of Needs,
9.3 Maslow's Hierarchy of Needs,
9.3 Maslow's Hierarchy of Needs,
9.4 McGregor's Theories X and Y
Wegmans Food Markets
2.4 Responsibilities to Stakeholders
Wells Fargo
2.2 How Organizations Influence Ethical Conduct
Wendy’s
11.3 Developing a Marketing Mix,
11.3 Developing a Marketing Mix,
11.7 Creating Products That Deliver Value
Whirlpool
3.8 The Impact of Multinational Corporations,
11.6 What Is a Product?,
13.6 Trends in Information Technology
Whole Food
7.8 Trends in Organizational Structure
Whole Foods
2.4 Responsibilities to Stakeholders
Wicks ’n’ Sticks
4.5 Franchising: A Popular Trend
wide area network (WAN)
13.2 Linking Up: Computer Networks
Williams Sonoma
11.2 Creating a Marketing Strategy
Worker’s compensation
8.6 Employee Compensation and Benefits
Workforce Solutions
8.10 Trends in Human Resource Management and Labor Relations
World Economic Forum
4.3 Corporations: Limiting Your Liability
World Oceans Day
3.9 Trends in Global Competition
World Wildlife Fund
1.1 The Nature of Business
X
Y
Yahoo
4.6 Mergers and Acquisitions,
4.6 Mergers and Acquisitions,
4.6 Mergers and Acquisitions,
7.8 Trends in Organizational Structure
Yankee Candle Company
8.3 Employee Selection