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1996 Telecommunications Act 1.7 Competing in a Free Market
A
Abercrombie 6.2 Planning
absolute advantage 3.2 Why Nations Trade
Accounts receivable 16.2 How Organizations Use Funds
acid-test (quick) ratio 14.7 Analyzing Financial Statements
AICPA Auditing Standards Board 14.2 The Accounting Profession
Airbus Industries 1.7 Competing in a Free Market
American Building Restoration Products 3.6 Participating in the Global Marketplace
American Eagle 6.2 Planning
American Federation of Labor-Congress of Industrial Organization 8.7 The Labor Relations Process
American Heart Association 11.3 Developing a Marketing Mix
American Institute of CPAs 14.2 The Accounting Profession
Apollo Global Management 4.6 Mergers and Acquisitions
appellate courts (courts of appeals) Appendix A Understanding the Legal and Tax Environment
Application service providers (ASP) 13.2 Linking Up: Computer Networks
B
balance sheet 14.4 The Balance Sheet
Bank of America Merrill Lynch 16.6 Securities Markets
barriers to entry 1.7 Competing in a Free Market
Benefit segmentation 11.5 Market Segmentation
Black & Decker 11.6 What Is a Product?
Bloomberg Businessweek 12.5 Promotion Strategy
Brookfield Asset Management 4.6 Mergers and Acquisitions
Brookfield Business Partners 4.6 Mergers and Acquisitions
buy-national regulations 3.3 Barriers to Trade
Buyer behavior 11.4 Buyer Behavior
C
California Pizza Kitchen 11.5 Market Segmentation
Campbell’s soups 12.5 Promotion Strategy
capital expenditures 16.2 How Organizations Use Funds
Capital products 11.6 What Is a Product?
Carbone Smolan Agency 8.2 Employee Recruitment
Carnival Cruise Lines 11.3 Developing a Marketing Mix
certified management accountant (CMA) 14.2 The Accounting Profession
certified public accountant 5.5 Managing a Small Business
certified public accountant (CPA) 14.2 The Accounting Profession
Charles Schwab 16.6 Securities Markets
chief information officer (CIO) 13.1 Transforming Businesses through Information
collective bargaining 8.7 The Labor Relations Process
committee structure 7.2 Contemporary Structures
Common stock 16.5 Equity Financing
Computer-aided manufacturing (CAM) 10.7 Transforming the Factory Floor with Technology
Computer-integrated manufacturing (CIM) 10.7 Transforming the Factory Floor with Technology
Conceptual skills 6.7 Managerial Skills
conglomerate merger 4.6 Mergers and Acquisitions
Congressional Research Service Report 4.7 Trends in Business Ownership
consumer price index (CPI) 1.4 Macroeconomics: The Big Picture
contingency plans 6.2 Planning
contractionary policy 1.5 Achieving Macroeconomic Goals
controlling 6.5 Controlling
Convenience products 11.6 What Is a Product?
Corporate philanthropy 2.4 Responsibilities to Stakeholders
corporate social responsibility (CSR) 2.3 Managing a Socially Responsible Business
cost competitive advantage 11.2 Creating a Marketing Strategy
cost per thousand (CPM) 12.6 The Huge Impact of Advertising
critical path method (CPM) 10.5 Production and Operations Control
Current assets 14.4 The Balance Sheet
Current liabilities 14.4 The Balance Sheet
Customer departmentalization 7.1 Building Organizational Structures
Customer satisfaction 11.1 The Marketing Concept
Cyclical unemployment 1.4 Macroeconomics: The Big Picture
D
DeBeers Consolidated Mines Ltd. 1.7 Competing in a Free Market
Decentralization 7.5 Degree of Centralization
decision support system (DSS) 13.3 Management Information Systems
decisional role 6.6 Managerial Roles
Demand deposits 15.1 Show Me the Money
Demand-pull inflation 1.4 Macroeconomics: The Big Picture
Demographic segmentation 11.5 Market Segmentation
Department of Commerce 5.5 Managing a Small Business
Depreciation 14.4 The Balance Sheet
differential competitive advantage 11.2 Creating a Marketing Strategy
Dodd-Frank Wall Street Reform and Consumer Protection Act 15.2 The Federal Reserve System
double-entry bookkeeping 14.3 Basic Accounting Procedures
E
Earnings per share (EPS) 14.7 Analyzing Financial Statements
electronic communications networks (ECNs) 16.7 Buying and Selling at Securities Exchanges
electronic data interchange (EDI) 10.4 Pulling It Together: Resource Planning
Enterprise Rent-A-Car 11.1 The Marketing Concept
enterprise resource planning (ERP) 10.4 Pulling It Together: Resource Planning
environmental scanning 11.2 Creating a Marketing Strategy
Equal Employment Opportunity Commission 8.9 Legal Environment of Human Resources and Labor Relations
Exchange controls 3.3 Barriers to Trade
exchange-traded fund (ETF) 16.6 Securities Markets
executive information system (EIS) 13.3 Management Information Systems
expansionary policy 1.5 Achieving Macroeconomic Goals
Expense items 11.6 What Is a Product?
Export Working Capital Program 3.6 Participating in the Global Marketplace
F
factors of production 1.1 The Nature of Business
federal budget deficit 1.5 Achieving Macroeconomic Goals
Federal Computer Fraud and Abuse Act 13.6 Trends in Information Technology
Federal Deposit Insurance Corporation (FDIC) 15.4 Insuring Bank Deposits
Federal Mediation and Conciliation Service 8.9 Legal Environment of Human Resources and Labor Relations
Federal Open Market Committee 15.2 The Federal Reserve System
Federal Reserve 15.1 Show Me the Money
Federal Reserve System 15.2 The Federal Reserve System
Federal Reserve System (the Fed) 1.5 Achieving Macroeconomic Goals
Federal Trade Commission 4.5 Franchising: A Popular Trend
Financial accounting 14.1 Accounting: More than Numbers
Financial Accounting Standards Board (FASB) 14.1 Accounting: More than Numbers
financial intermediation, 15.3 U.S. Financial Institutions
Fixed assets 14.4 The Balance Sheet
flexible manufacturing system (FMS) 10.7 Transforming the Factory Floor with Technology
floating exchange rates 3.1 Global Trade in the United States
formal organization 7.7 The Informal Organization
franchise agreement 4.5 Franchising: A Popular Trend
Franchise Business Review 4.5 Franchising: A Popular Trend
Frictional unemployment 1.4 Macroeconomics: The Big Picture
Functional departmentalization 7.1 Building Organizational Structures
Futures contracts 16.6 Securities Markets
G
General Mills 12.8 Sales Promotion
General Services Administration 10.4 Pulling It Together: Resource Planning
generally accepted accounting principles (GAAP) 14.1 Accounting: More than Numbers
Geographic departmentalization 7.1 Building Organizational Structures
Geographic segmentation 11.5 Market Segmentation
global management skills 6.8 Trends in Management and Leadership
Goldman Sachs 16.6 Securities Markets
gross domestic product (GDP) 1.4 Macroeconomics: The Big Picture
H
Habitat for Humanity 1.1 The Nature of Business
Hawthorne effect 9.2 The Hawthorne Studies
Hewlett-Packard Enterprise 13.6 Trends in Information Technology
horizontal merger 4.6 Mergers and Acquisitions
Human relations skills 6.7 Managerial Skills
I
Ilwaco Landing Fishermen 2.4 Responsibilities to Stakeholders
import quota 3.3 Barriers to Trade
informal organization 7.7 The Informal Organization
informational role 6.6 Managerial Roles
Institutional investors 16.6 Securities Markets
Intangible assets 14.4 The Balance Sheet
integrated marketing communications (IMC) 12.5 Promotion Strategy
International Co-operative Alliance 4.4 Specialized Forms of Business Organization
International Franchise Association 4.5 Franchising: A Popular Trend
International Monetary Fund 3.2 Why Nations Trade, 15.5 International Banking
International Monetary Fund (IMF) 3.4 Fostering Global Trade
International Organization for Standardization 10.6 Looking for a Better Way: Improving Production and Operations
International Paper Company 1.1 The Nature of Business
interpersonal roles 6.6 Managerial Roles
inventory turnover ratio 14.7 Analyzing Financial Statements
Investment bankers 16.6 Securities Markets
J
Johnson Controls 4.6 Mergers and Acquisitions
L
leveraged buyout (LBO) 4.6 Mergers and Acquisitions
limited liability company (LLC) 4.3 Corporations: Limiting Your Liability
line-and-staff organization 7.1 Building Organizational Structures
local area network (LAN) 13.2 Linking Up: Computer Networks
Long-term liabilities 14.4 The Balance Sheet
M
Managed service providers (MSP) 13.2 Linking Up: Computer Networks
management information systems 13.1 Transforming Businesses through Information
management rights clause 8.7 The Labor Relations Process
Management support systems (MSS) 13.3 Management Information Systems
managerial accounting 14.1 Accounting: More than Numbers
Manufacturers’ representatives 12.2 Wholesaling
Manufacturing resource planning II (MRPII) 10.4 Pulling It Together: Resource Planning
market segmentation 11.5 Market Segmentation
marketable securities 16.2 How Organizations Use Funds
marketing concept 11.1 The Marketing Concept
Marketing research 11.5 Market Segmentation
Maslow’s hierarchy of needs 9.3 Maslow's Hierarchy of Needs
Materials requirement planning (MRP) 10.4 Pulling It Together: Resource Planning
matrix structure 7.2 Contemporary Structures
mechanistic organization 7.6 Organizational Design Considerations
merchant wholesaler 12.2 Wholesaling
middle management 6.3 Organizing
Miller Brewing Company 4.6 Mergers and Acquisitions
mission 6.2 Planning
mission statement 6.2 Planning
Model Business Corporation Act 4.3 Corporations: Limiting Your Liability
monopolistic competition 1.7 Competing in a Free Market
Morgan Stanley 16.6 Securities Markets
Morris Financial Concepts 9.8 Trends in Employee Motivation
Municipal bonds 16.6 Securities Markets
Museum of Science and Industry 11.3 Developing a Marketing Mix
N
National Association of Manufacturers Skills Gap Report 10.8 Trends in Production and Operations Management
National Association of Securities Dealers Automated Quotation system 16.7 Buying and Selling at Securities Exchanges
National Federation of Independent Businesses 5.6 Small Business, Large Impact
National Institute of Standards and Technologies 10.6 Looking for a Better Way: Improving Production and Operations
National Labor Relations Board 8.7 The Labor Relations Process
Neiman-Marcus 11.6 What Is a Product?
Network Capital Funding Corporation 1.2 Understanding the Business Environment
New Belgium Brewing Company 2.4 Responsibilities to Stakeholders
New Mexico Manufacturing Extension Partnership 10.5 Production and Operations Control
New York Stock Exchange 14.2 The Accounting Profession
niche competitive advantage 11.2 Creating a Marketing Strategy
nonprogrammed decisions 6.6 Managerial Roles
Norfolk Southern 6.6 Managerial Roles
North American Free Trade Agreement (NAFTA) 3.5 International Economic Communities
North American Industry Classification System 5.3 Small Business: Driving America's Growth
not-for-profit organization 1.1 The Nature of Business
O
Observation research 11.5 Market Segmentation
Occupational Safety and Health Administration 8.9 Legal Environment of Human Resources and Labor Relations
Office of International Trade 5.5 Managing a Small Business
Oil, Chemical and Atomic Workers Union 8.7 The Labor Relations Process
Open market operations 15.2 The Federal Reserve System
Operational planning 6.2 Planning
organizing 6.3 Organizing
over-the-counter (OTC) markets 16.7 Buying and Selling at Securities Exchanges
P
Pacific Gas & Electric Company 1.1 The Nature of Business
Paper, Allied-Industrial, Chemical and Energy International Union 8.7 The Labor Relations Process
perfect (pure) competition 1.7 Competing in a Free Market
Personality 11.4 Buyer Behavior
Piggly Wiggly Carolina 9.8 Trends in Employee Motivation
Place (distribution) strategy 11.3 Developing a Marketing Mix
Planning 6.2 Planning
PNC Financial Services Group 7.1 Building Organizational Structures
Prada 6.2 Planning
preferred stock 16.5 Equity Financing
PricewaterhouseCoopers 14.2 The Accounting Profession
primary market 16.6 Securities Markets
principle of comparative advantage 3.2 Why Nations Trade
private accountants 14.2 The Accounting Profession
Process departmentalization 7.1 Building Organizational Structures
producer price index (PPI) 1.4 Macroeconomics: The Big Picture
Product departmentalization 7.1 Building Organizational Structures
product life cycle 11.8 The Product Life Cycle
program evaluation and review technique (PERT) 10.5 Production and Operations Control
Programmed decisions 6.6 Managerial Roles
programmed instruction 8.4 Employee Training and Development
Promotion strategy 11.3 Developing a Marketing Mix
promotional mix 12.5 Promotion Strategy
protectionism 3.2 Why Nations Trade
Protective tariffs 3.3 Barriers to Trade
Psychographic segmentation 11.5 Market Segmentation
public accountants 14.2 The Accounting Profession
Public Company Accounting Oversight Board 14.2 The Accounting Profession
Publix Super Markets 16.5 Equity Financing
R
Rader Awning & Upholstery 10.5 Production and Operations Control
Recruitment branding 8.2 Employee Recruitment
reference groups 11.4 Buyer Behavior
Relationship marketing 11.1 The Marketing Concept
reserve requirement 15.2 The Federal Reserve System
return on equity (ROE) 14.7 Analyzing Financial Statements
revolving credit agreement 16.3 Obtaining Short-Term Financing
S
Sales promotions 12.8 Sales Promotion
Sandoz and Alcon 7.2 Contemporary Structures
Sarah Adult Day Services 4.7 Trends in Business Ownership
Sarbanes-Oxley Act 14.2 The Accounting Profession
scientific management 9.1 Early Theories of Motivation
Screen Actors Guild 8.7 The Labor Relations Process
seasonal unemployment 1.4 Macroeconomics: The Big Picture
secondary market 16.6 Securities Markets
selection interview 8.3 Employee Selection
selective credit controls 15.2 The Federal Reserve System
selective strike strategy 8.8 Managing Grievances and Conflicts
Service Employees International Union 8.10 Trends in Human Resource Management and Labor Relations
shopping products 11.6 What Is a Product?
Small Business Administration (SBA) 5.7 The Small Business Administration
Small Business Association 5.5 Managing a Small Business
Small Business Investment Companies (SBICs) 5.7 The Small Business Administration
Specialty products 11.6 What Is a Product?
standard of living 1.1 The Nature of Business
statement of cash flows 14.6 The Statement of Cash Flows
Stock dividends 16.5 Equity Financing
Stockholders (or shareholders) 4.3 Corporations: Limiting Your Liability
Strategic planning 6.2 Planning
Structural unemployment 1.4 Macroeconomics: The Big Picture
supervisory (first-line) management 6.3 Organizing
survey research 11.5 Market Segmentation
T
Tactical planning 6.2 Planning
Taft-Hartley Act of 1947 8.7 The Labor Relations Process
Taylor California Cellars 11.9 Pricing Strategies and Future Trends
TD Ameritrade 16.6 Securities Markets
technical skills 6.7 Managerial Skills
Telecommunications Act of 1996 1.2 Understanding the Business Environment
Texas Health Resources 8.3 Employee Selection
The Federal Trade Commission 1.2 Understanding the Business Environment
The NonProfit Times Introduction
Time deposits 15.1 Show Me the Money
top management 6.3 Organizing
Training and development 8.4 Employee Training and Development
transaction processing system (TPS) 13.3 Management Information Systems
Treasury’s Bureau of Engraving and Printing 15.1 Show Me the Money
TripAdvisor 6.2 Planning
Turing Pharmaceuticals 2.1 Understanding Business Ethics
Tyco International 4.6 Mergers and Acquisitions
U
Unemployment compensation 8.6 Employee Compensation and Benefits
Unemployment Compensation Commission 8.6 Employee Compensation and Benefits
Uniform Franchise Offering Circular 4.5 Franchising: A Popular Trend
Union Pacific Railroad 8.4 Employee Training and Development
United Nations Sustainability Development Goals 3.9 Trends in Global Competition
United Papermakers International Union 8.7 The Labor Relations Process
Unsought products 11.6 What Is a Product?
W
Wicks ’n’ Sticks 4.5 Franchising: A Popular Trend
wide area network (WAN) 13.2 Linking Up: Computer Networks
Worker’s compensation 8.6 Employee Compensation and Benefits
World Wildlife Fund 1.1 The Nature of Business
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