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1. “Sales Force Automation Technology and CRM: What’s the Difference?,” Sales Blog & Field Sales Management, ForceManager, last modified February 4, 2021,
2. “CRM 101: What Is CRM?,” Salesforce, accessed June 25, 2022,
3. Julie Thomas, “What Companies That Grew in 2020 Realize about Sales Training,” Forbes, January 8, 2021,
4. Roger Dooley, “Coupons: Better Than Kissing,” Forbes, December 21, 2012,
5. Min-Jee Hwang, “How to Use Pricing and Promotions to Improve Customer Satisfaction,” Wiser Retail Strategies (blog), Wiser, July 13, 2017,
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7. Tom Huddleston Jr., “How the ‘McMillions’ Scammers Rigged McDonald’s Monopoly Game and Stole $24 Million,” Make It, CNBC, February 9, 2020,
8. Jessica Miller, “9 Examples of Brands Crushing Social Media Contests in 2021,” ShortStack, Pancake Laboratories, June 22, 2021,
9. Amanda Breen, “It’s National Pizza Day. Grab the Hottest Deals from Domino’s, Papa John’s, Pizza Hut and More,” Entrepreneur, February 9, 2022,
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11. “Wells Fargo Agrees to Pay $3 Billion to Resolve Criminal and Civil Investigations into Sales Practices Involving the Opening of Millions of Accounts without Customer Authorization,” Office of Public Affairs, United States Department of Justice, February 21, 2020,
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14. Huddleston, “How the ‘McMillions’ Scammers.”
15. “American-Made Knives. Guaranteed Forever,” Cutco Corporation,
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17. “Who We Are,” Vector Marketing Corporation,,independent%20sellers%20of%20CUTCO%C2%AE.
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