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additions to existing product lines
product line extensions that involve changes to styles or flavors
business analysis
the fifth step in the new product development process, in which a potential new product is evaluated
commercialization
the eighth step in the new product development process, in which the product is launched with full-scale production, distribution, advertising, and sales promotion
communicability
the ability to communicate to the audience the benefits of using a particular product or service
concept development and testing
the third step in the new product development process, in which a product concept is developed into a detailed idea
concept testing
market research method in which customers are presented with a description of a product or service
consumer adoption process
stages consumers go through in adopting a new product
continuous innovation
category of “newness” in which the existing product undergoes only marginal changes that do not alter consumer habits
copyrights
original works of authorship that include software, songs, television shows, and motion pictures
crowdsourcing
using the input of a large group of people for market testing
diffusion of innovation
theory about how products gain momentum and spread through a population or society
discontinuous innovation
new-to-the-world products that require a significant change in consumer behavior when adopted
divisibility
the ability of a consumer to give a product a “test run” before purchasing it
dynamically continuous innovation
changes to a product or service that require little change to consumer habits
early adopters
consumers who are willing to try new products typically before others but not as early as innovators
early majority
consumers who are initially reluctant to risk trying a new product but accept innovation
evaluation of results
the ninth and final step in the new product development process, in which a company evaluates product launch performance based on predetermined metrics
external sources
in product development, sources of ideas for new products or services from those outside the organization
idea generation
the first step in the new product development process, in which many new ideas for a product are developed
idea screening and evaluation
the second step in the new product development process, in which ideas are filtered to those most likely to turn a profit
improvements and revisions to existing products
improvements to existing products that fine tune or perfect them
innovators
consumers who are the first to take a risk and buy new products as soon as they are available
intellectual property
collective term used to describe patents, copyrights, and trademarks
internal sources
in product development, sources of ideas for new products or services from those inside the organization
laggards
consumers who are skeptical of new ideas and are reluctant to try new products
late majority
consumers who are slow to catch on to the popularity of new services, products, ideas, or solutions
market attractiveness
the measure of potential value; considers factors like short- and long-term profit, market growth rate, how much competition currently exists in the market, the cost of entry into the market, and how much the product satisfies the needs of customers in the target market
market strategy development
the fourth step in the new product development process, in which a preliminary marketing strategy is developed
marketing synergy
the fit between the needs of the new product development project and the company’s marketing capabilities
new-to-the-firm products
products that are new to a company but not to the world
new-to-the-world products
new product inventions that create new markets
patents
the right to exclude others from making, using, or offering for sale an invention
personal influence
communication between individuals in which individuals can affect the purchasing decision of others because of their authority, knowledge, or position
product adoption
the fifth stage in the consumer adoption process, also known as user adoption, in which people learn about a product and start using its features
product awareness
the first stage in the consumer adoption process, in which a company creates awareness that the product is available
product concepts
perceptions of a new idea or innovation
product development
the sixth step in the new product development process, in which a potential new product undergoes development; may include the creation of a prototype
product evaluation
the third stage in the consumer adoption process, in which consumers examine, compare, and evaluate the product prior to purchase
product idea
concept of a new product that a company could potentially offer to the market
product interest
stage in the consumer adoption process in which the product has piqued the consumer’s interest
product metrics
quantifiable data that a business tracks and analyzes to determine how successful its new products are
product trial
the fourth stage in the consumer adoption process, in which the consumer tries the product out
prototype
in new product development, the creation of a physical version of the product
repositioned products
products that are retargeted for a new use
return on investment (ROI)
a metric formula used to evaluate the profitability of an investment and, in marketing, the measurement of the profitability of a new product launch
revenue streams
all the ways in which a company can generate cash flow from the sale of its products or services
technological synergy
the extent to which a new product is built on the firm’s existing technological resources
test-marketing
the seventh step in the new product development process, in which a product concept is test-marketed to determine its viability before launch to market
trademarks
words or symbols legally registered or established by use as representing a company or product
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