Managing and Performing
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3. Hannaway, J. (1989). Managers Managing: The Workings of an Administrative System. New York: Oxford University Press, P. 39; and Kotter, J. P. (1982). The General Managers. New York: The Free Press.
4. Mintzberg, H. (1973). The Nature of Managerial Work. New York: Harper & Row. P. 37.
5. Kotter, J. P. (1999). “What Effective General Managers Really Do,” Harvard Business Review, March–April 1999, pp. 145–159.
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8. Stewart, R. (1967). Managers and Their Jobs. London: Macmillan.
9. Eccles, R. G. & Nohria, N. (1992). Beyond the Hype: Rediscovering the Essence of Management. Boston: The Harvard Business School Press, p. 47.
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13. Eccles, R. G. & Nohria, N. (1992). Beyond the Hype: Rediscovering the Essence of Management. Boston: The Harvard Business School Press, pp. 47-48.
14. Mintzberg, H. (1990). “The Manager’s Job: Folklore and Fact.” Harvard Business Review, March–April 1990, pp. 166–167.
15. Mintzberg, H. (1990). “The Manager’s Job: Folklore and Fact.” Harvard Business Review, March–April 1990, p. 167.
16. Mintzberg, H. (1990). “The Manager’s Job: Folklore and Fact.” Harvard Business Review, March–April 1990, p. 168.
17. McGregor, J. (2008). “Bezos: How Frugality Drives Innovation,” BusinessWeek, April 28, 2008, pp. 64–66.
18. Stewart, R. (1967). Managers and Their Jobs. London: Macmillan.
19. Mintzberg, H. (1990). “The Manager’s Job: Folklore and Fact.” Harvard Business Review, March–April 1990.
20. Mintzberg, H. (1990). “The Manager’s Job: Folklore and Fact.” Harvard Business Review, March–April 1990, p. 167.
21. Katz, Robert L., (1974). “Skills of an Effective Administrator.” Harvard Business Review, September-October 1974.
Managerial Decision-Making
1. Lynn Stout. 2012. The Shareholder Value Myth: How Putting Shareholders First Harms Investors, Corporations, and the Public. San Francisco, CA: Berrett-Koehler Publishers.
2. Peter A. Facione & Noreen C. Facione. 2007. Thinking and Reasoning in Human Decision Making: The Method of Argument and Heuristic Analysis, Millbrae, CA: The California Academic Press.
3. Matthew D. Lieberman. 2003. “Reflexive and reflective judgment processes: A social cognitive neuroscience approach.” In (Eds.) Joseph P. Forgas, Kipling D. Williams, & William von Hippel’s: Social judgments: Implicit and explicit processes, 44-67. Cambridge, UK: Cambridge University Press.
4. Adam L. Darlow & Steven A. Sloman. 2010. “Two systems of reasoning: Architecture and relation to emotion,” WIREs Cognitive Science, 1: 382-392.
5. Malcolm Gladwell. 2005. Blink: The Power of Thinking Without Thinking. New York: Back Bay Books.
6. Jennifer M. George. 2000. “Emotions and leadership: The role of emotional intelligence.” Human Relations, 53, 1027-1055.
7. Christopher L. Aberson, Michael Healy, & Victoria Romero. 2000. Ingroup Bias and Self-Esteem: A Meta-Analysis. Personality and Social Psychology Review, 4: 157-173.
8. Elizabeth Kolbert. 2017. Why Facts Don’t Change our Minds. The New Yorker, February 27, 2017.
9. Karen A. Jehn & Elizabeth A. Mannix. 2001. The Dynamic Nature of Conflict: A Longitudinal Study of Intragroup Conflict and Group Performance. Academy of Management Journal, 44: 238-251.
10. Linda K. Trevino & Michael E. Brown. 2004. Managing to be ethical: Debunking five business ethics myths. Academy of Management Executive, 18: 69-81.
11. James R. Rest. 1986. Moral development: Advances in research and theory. Praeger Publishers.
The History of Management
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2. https://www.newyorker.com/magazine/2010/09/20/the-face-of-facebook
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6. Wren, D. A., & Bedeian, A. G. 2009. The evolution of management thought. (6th ed.), New York: Wiley.
7. Fairbank, J.K. (1991). China: a New History. Harvard University Press. Cambridge.
8. Ruggiero, Guido. The Renaissance in Italy: A Social and Cultural History of the Rinascimento (Cambridge University Press, 2015).
9. Muldoon, J., & Marin, D. B. (2012). John Florio and the introduction of management into the English vocabulary. Journal of Management History, 18(2), 129-136.
10. Haynes, M.S. (1991), The Italian Renaissance and Its Influence on Western Civilization, University Press of America, New York, NY.
11. Bridgen, S. (2001), New Worlds, Lost Worlds: The Rule of the Tudors, 1485‐1603, Viking Penguin, New York, NY.
12. Muldoon, J., & Marin, D. B. (2012). John Florio and the introduction of management into the English vocabulary. Journal of Management History, 18(2), 129-136.
13. Bryce, George (1968). The Remarkable History of Hudson's Bay Company. New York: B. Franklin.
14. Williams, Roger (2015). London's Lost Global Giant: In Search of the East India Company. London: Bristol Book Publishing.
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18. Landes, David (1999). The Wealth and Poverty of Nations. W. W. Norton & Company.
19. Wren, D. A., & Bedeian, A. G. 2009. The evolution of management thought. (6th ed.), New York: Wiley
20. Lacey, Robert. Ford: The Men and the Machine Little, Brown, 1986.
21. Hassard, J. S. (2012). Rethinking the Hawthorne Studies: The Western Electric research in its social, political and historical context. Human Relations, 65(11), 1431-1461.
22. Howe, D. W. (2008). What God Hath Wrought. New York Oxford University Press.
23. Bendickson, J., Muldoon, J., Liguori, E., & Davis, P. E. (2016). Agency theory: the times, they are a-changin’. Management Decision, 54(1), 174-193.
24. Bendickson, J., Muldoon, J., Ligouri, E.W. and Davis, P.E. (2016), “Agency theory: background and epistemology”, Journal of Management History, Vol. 22 No. 4, pp. 437-449
25. Bendickson, J., Muldoon, J., Ligouri, E.W. and Davis, P.E. (2016), “Agency theory: background and epistemology”, Journal of Management History, Vol. 22 No. 4, pp. 437-449
26. Wren, D. A., & Bedeian, A. G. 2009. The evolution of management thought. (6th ed.), New York: Wiley.
27. Wren, D.A. (2005), The History of Management Thought, 5th ed., John Wiley and Sons, Hoboken, NJ
28. McGerr, Michael. A Fierce Discontent: The Rise and Fall of the Progressive Movement in America, 1870–1920 (2003
29. Wiebe, Robert. The Search For Order, 1877–1920 (1967)
30. Kanigel, Robert (1997) The one best way : Frederick Winslow Taylor and the enigma of efficiency (London : Little, Brown)
31. Kanigel, Robert (1997) The one best way : Frederick Winslow Taylor and the enigma of efficiency (London : Little, Brown)
32. Wren, D. A., & Bedeian, A. G. 2009. The evolution of management thought. (6th ed.), New York: Wiley.
33. Wren, D. A., & Bedeian, A. G. 2009. The evolution of management thought. (6th ed.), New York: Wiley.
34. Drucker, P.F. 1954: The Practice of Management (New York: Harper & Brothers)
35. Kakar, Sudhir (1970). Frederick Taylor: a study in personality and innovation. Cambridge: University of Wisconsin Press.
36. Spencer Klaw, “Frederick Winslow Taylor: The Messiah of Time and Motion.” American Heritage, 1979, 30(5), 26-39.
37. Charles D. Wrege and Ronald G. Greenwood, Frederick W. Taylor: The Father of Scientific Management (Homewood, IL: Business One Irwin, 1991), 253-260.
38. The Principles of Scientific Management. New York and London, Harper & brothers
39. Wren, D. A., & Bedeian, A. G. 2009. The evolution of management thought. (6th ed.), New York: Wiley.
40. Krenn, M. (2011). From Scientific Management to homemaking: Lillian M. Gilbreth's contributions to the development of management thought. Management & Organizational History, 6(2), 145-161.
41. Charles D. Wrege and Ronald G. Greenwood, Frederick W. Taylor: The Father of Scientific Management (Homewood, IL: Business One Irwin, 1991), 253-260.
42. Edwin A. Locke, “The Ideas of Frederick W. Taylor: An Evaluation.” Academy of Management Review, 1982, 7, 14-24
43. Pryor, J.L.; Guthrie, C. (2010). "The private life of Henri Fayol and his motivation to build a management science". Journal of Management History.
44. Daniel A. Wren, Arthur G. Bedeian, John D. Breeze, (2002) "The foundations of Henri Fayol’s administrative theory", Management Decision, Vol. 40 Iss: 9, pp.906 - 918
45. Industrial and General Administration. Translated by J.A. Coubrough, London: Sir Isaac Pitman & Sons.
46. Max Weber, “Ideal Bureaucracy” in The Theory of Social and Economic Organizations (ed. & trans. Talcott Parsons & Alexander H. Henderson). (New York: Oxford University Press, 1922/1947)
47. Robert K. Merton, “Bureaucratic Structure and Personality.” Social Forces, 1940, 18, 500-508.
48. Jeffrey A. Sonnenfeld, “Shedding Light on the Hawthorne Studies.” Journalof Occupational Behavior, 1985, 6, 111-130.
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51. Gehani, R. Ray (2002) "Chester Barnard's “executive” and the knowledge-based firm", Management Decision 40(10): 980 - 991.
52. Chester I. Barnard, The Functions of the Executive (Cambridge: Harvard University Press, 1938),
53. Wren, D. A., & Bedeian, A. G. 2009. The evolution of management thought. (6th ed.), New York: Wiley.
54. Mary P. Follett: Creating Democracy, Transforming Management, Tonn, Joan C., New Haven: Yale University Press, 2003
55. Mary P. Follett: Creating Democracy, Transforming Management, Tonn, Joan C., New Haven: Yale University Press, 2003
56. Follett, M. P. (1926). The psychological foundations: Constructive conflict in Henry metcalf. Scientific Foundations of Business administration, Baltimore, MD, The Williams & Wilkins Company pg. 116.
57. Kenneth E. Boulding, “General Systems Theory C The Skeleton of Science.”Management Science, 1956, 2, 197-208.
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60. Pfeffer, J. and Sutton, R.I. (2006). Harvard Business Review, 84 (1) 62-74.; and Pfeffer, J. and Sutton, R.I. (2006). Hard Facts, Dangerous Half-Truths and Total Nonsense: Profiting From Evidence-Based Management. Cambridge: Harvard Business School Press.
External and Internal Organizational Environments and Corporate Culture
1. Panetta, Kasey, “Gartner Top 10 Strategic Technology Trends for 2018”, Gartner, October 3, 2017. https://www.gartner.com/smarterwithgartner/gartner-top-10-strategic-technology-trends-for-2018/
2. Mearian, Lucas, “What is blockchain? The most disruptive technology in decades”, Computerworld, May 31, 2018. https://www.computerworld.com/article/3191077/security/what-is-blockchain-the-most-disruptive-tech-in-decades.html; https://www.forbes.com/sites/theyec/2018/01/10/23-trends-that-will-shake-the-business-world-in-2018/#6b6c3524583f
3. Young Entrepreneurship Council, “23 Trends That Will Shake the Business World in 2018”, Forbes, January 10, 2018. https://www.forbes.com/sites/theyec/2018/01/10/23-trends-that-will-shake-the-business-world-in-2018/#6b6c3524583f
4. This is a broad definition which has been used in different forms. The source here is “What is an External Environment in Business” Chapter 5, study.com, Accessed October 15, 2018. https://study.com/academy/lesson/what-is-an-external-environment-in-business-definition-types-factors.html
5. Jamrisko, Michelle, “China’s Economy to Overtake Euro Zone This Year”, Bloomberg, March 6, 2018. https://www.bloomberg.com/news/articles/2018-03-06/china-s-economy-is-set-to-overtake-combined-euro-area-this-year
6. China Owns US Debt, but How Much? | Investopedia, April 6, 2018. https://www.investopedia.com/articles/investing/080615/china-owns-us-debt-how-much.asp#ixzz5DcHG4d7k
7. Rawlinson, Paul, “A prediction for globalization in 2018”, World Economic Forum, January 22, 2018. https://www.weforum.org/agenda/2018/01/prediction-globalization-2018/
8. Cilluffo, Anthony and Cohen, D’Vera, “10 demographic trends shaping the U. S. and the World in 2017”, Pew Research Center, April 27, 2017. http://www.pewresearch.org/fact-tank/2017/04/27/10-demographic-trends-shaping-the-u-s-and-the-world-in-2017/
9. Graf, Nikki, Sexual Harassment at work in the Era of #MeToo”, Pew Research Center, April 4, 2018. http://www.pewsocialtrends.org/2018/04/04/sexual-harassment-at-work-in-the-era-of-metoo/
10. The Global Risks Report 2018 13th Edition. (2018). The World Economic Forum, http://www3.weforum.org/docs/WEF_GRR18_Report.pdf, p. 6. Also see http://reports.weforum.org/global-risks-2018/global-risks-landscape-2018/
11. Fry, Richard, “It’s becoming more common for young adults to live at home for longer stretches”, Pew Research Center, May 5, 2017. http://www.pewresearch.org/fact-tank/2017/05/05/its-becoming-more-common-for-young-adults-to-live-at-home-and-for-longer-stretches/
12. DeSilver, Drew, “Women scarce at the top of U.S. business- and in the job that lead there”, Pew Research Center, April 30, 2018. http://www.pewresearch.org/fact-tank/2018/04/30/women-scarce-at-top-of-u-s-business-and-in-the-jobs-that-lead-there/
13. Hunt, Vivian et al, “Delivering Through Diversity”, McKinsey, January 2018. https://www.mckinsey.com/~/media/McKinsey/Business%20Functions/Organization/Our%20Insights/Delivering%20through%20diversity/Delivering-through-diversity_full-report.ashx
14. The Global Economic Report, 13th Edition, World Economic Forum, 2018. http://www3.weforum.org/docs/WEF_GRR18_Report.pdf
15. Rice, Doyle, “Thousands of low-lying islands may become 'uninhabitable' within decades as seas rise”, USA Today, April 25, 2018. https://www.usatoday.com/story/news/world/2018/04/25/thousands-low-lying-islands-may-become-uninhabitable-within-decades-seas-rise/550659002/
16. Felice De Toni, A. and G. De Zan. (2016), The complexity dilemma, Three tips for dealing with complexity in organizations, Practitioner, Dec. 31, https://journal.emergentpublications.com/article/the-complexity-dilemma/
17. Eisenhardt, K. M., & Sull, D. N. (2001). “Strategy as simple rules”, Harvard Business Review, 79(1): 106-119
19. Bersin, Josh, et al, “2017 Global Human Capital trends”, Deloitte Insights, February 28, 2017. https://www2.deloitte.com/insights/us/en/focus/human-capital-trends/2017/organization-of-the-future.html
21. Burns, T. & Stalker, G. M. (1961), The Management of Innovation, Tavistock, London; Mintzberg, H. 1979. The structuring of organizations. Englewood Cliffs, NJ: Prentice-Hall; Emery, Fred E. and Eric L. Trist, (1965), "The Causal Texture of Organizational Environments", pp 21-32 in Human Relations, February 1965
22. Anand, N. and R. Daft. (2007). What is the Right Organization Design? Organizational Dynamics, Vol. 36, No. 4, pp. 329–344.
24. This section draws on a number of scholarly and practitioner sources, including the following: R. Daft. (2016). Organization Theory & Design, 12th ed. Cengage Learning, Boston, MA; https://blog.hubspot.com/marketing/team-structure-diagrams; Burton and Obel. (2018). Journal of Organization Design Vol. 7, Issue 5, Devaney, Erik, “7 types of organizational Structure & Whom They’re Suited For [Diagrams], Hubspot, accessed November 18, 2018. https://doi.org/10.1186/s41469-018-0029-2; “Matrix Teams”, Global Integration, accessed November 18, 2018. http://www.global-integration.com/glossary/matrix-teams/; and Bersin, josh, “The organization of the Future: Arriving Now’, 2017 Global Human Capital Trends, Deloitte Insights, February 28, 2017. https://www2.deloitte.com/insights/us/en/focus/human-capital-trends/2017/organization-of-the-future.html
25. Brent Durbin. Matrix organization, Encyclopedia Britannica, https://www.britannica.com/topic/matrix-organization
26. “Matrix Teams”, Global Integration, accessed November 18, 2018. http://www.global-integration.com/glossary/matrix-teams/
28. G. Satell. (June 8, 2015). What Makes an Organization “Networked”, Harvard Business Review, https://hbr.org/2015/06/what-makes-an-organization-networked
29. Satell, Greg, “The Story of Networks”, Digital Tonto, September 26, 2010. https://www.digitaltonto.com/2010/the-story-of-networks/; and “Networked Organizations”, Global Integration, accessed November 18, 2018. http://www.global-integration.com/glossary/matrix-teams/ http://www.global-integration.com/glossary/networked-organization/
30. J. Bersin, T. McDowell, A. Rahnema, and Yves Van Durme. (February 28, 2017), “The organization of the future: Arriving now, 2017” Global Human Capital Trends, Deloitte. https://www2.deloitte.com/insights/us/en/focus/human-capital-trends/2017/organization-of-the-future.html
31. Lister, Jonathan, “The Disadvantages of Network-based organizational Structure”, Chron, accessed November 18, 2018. http://smallbusiness.chron.com/disadvantages-networkbased-organization-structure-35988.html
32. Sources in this section include the following: C. Handy. (May–June 1995). Trust and the Virtual Organization, Harvard Business Review, https://hbr.org/1995/05/trust-and-the-virtual-organization; M. Ahuja and K. Carley. (1999), Network Structure in Virtual Organizations, Organization Science, Volume 10, Issue 6, June, pp. 741 – 757; http://www.yourarticlelibrary.com/organization/what-is-virtual-organisation-definition-characteristics-and-types/35533
33. D. Onley. (Apr 29, 2015), Environment, https://www.shrm.org/ResourcesAndTools/hr-topics/technology/Pages/How-Telecommuting-Helps-the-Environment.aspx
34. I. McCarthy, T. Lawrence, B. Wixted, and B. Gordon. (2010). A Multidimensional Conceptualization of Environmental Velocity, Academy of Management Review 34, no. 4, pp. 604-626
35. Katz, D. & Kahn R. L. (1966). The social psychology of organizations, John Wiley, New York, N.Y.
36. Bertalanffy, L. (1968). General System Theory, George Braziller, publisher, New York.
37. Adapted from Arie Y. Lewin and Carroll U. Stephens, “CEO Attributes as Determinants of Organization Design: An integrated Model,” Organization Studies 15, no. 2 (1994): 183-212
38. J. Trevor and B. Varcoe. (2017). How Aligned Is Your Organization? Harvard Business Review, February, https://hbr.org/2017/02/how-aligned-is-your-organization
39. Dalavagas, Iason, “McDonald’s Corp: A Short SWOT Analysis, Value line, May 11, 2015. http://www.valueline.com/Stocks/Highlights/McDonalds_Corp___A_Short_SWOT_Analysis.aspx#.WyqOj1VKiig
40. “Amazon accounts for 43% of US online retail sales” Business Insider, February 3, 2017. http://www.businessinsider.com/amazon-accounts-for-43-of-us-online-retail-sales-2017-2
41. Dudovskiy, John, “Amazon Organizational Structure”, Research Methodology, August 1, 2018 https://research-methodology.net/amazon-organizational-structure-2/
42. Meyer, Pauline, “Amazon.com Inc.’s Organizational Structure Characteristics (An Analysis)”, Panmore Institute, September 8, 2018 http://panmore.com/amazon-com-inc-organizational-structure-characteristics-analysis
44. Cohan, Peter, “3 Reasons Amazon Is the World’s Best Business”, Forbes, February 2, 2018. https://www.forbes.com/sites/petercohan/2018/02/02/3-reasons-amazon-is-the-worlds-best- business/#563e86e63565
45. Hyken, Shep, “Drucker said Culture Eats Strategy for Breakfast”, Forbes, December 5, 2015. https://www.forbes.com/sites/shephyken/2015/12/05/drucker-said-culture-eats-strategy-for-breakfast-and-enterprise-rent-a-car-proves-it/#7a7572822749
46. Ed Schein. (2010). Organizational Culture and Leadership, 4th ed., San Francisco, CA: Jossey-Bass; J.W. Weiss. (2014). An Introduction to Leadership, 2nd ed., Bridgepoint Education, Inc.
47. This discussion of the CVF is based on these sources: K. Cameron, R. Quinn, J. Degraff, and A. Thakor, (2014). Competing Values Leadership, 2nd ed., New Horizons in Management, Northampton, MA; K. Cameron and R. Quinn (2006). Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework, San Francisco, CA: Jossey-Bass; and https://www.ocai-online.com/blog/2016/09/Organizational-culture-Create-Collaborate-Control-Compete
48. T. Yu and N. Wu. (2009). “A Review of Study on the Competing Values Framework”, International Journal of Business Management, Vol.4, No. 7, July, pp. 47-42.
49. Nocera, Joe, “Jeff Bezos and The Amazon way”, The New York Times, August 21, 2015. https://www.nytimes.com/2015/08/22/opinion/joe-nocera-jeff-bezos-and-the-amazon-way.html
50. Farber, Madeline, “Amazon Employee Attempts Suicide After Sending Email to Colleagues”, Fortune, November 29, 2016. http://fortune.com/2016/11/29/amazon-employee-suicide-attempt/
51. The Global Economic Report, 13th Edition, World Economic Forum, 2018. http://www3.weforum.org/docs/WEF_GRR18_Report.pdf, p. 8 and pp. 54-57.
52. Agarwal, Dimple, “Introduction: The Rise of the Social Enterprise”, Deloitte Insights, March 28, 2018.? https://www2.deloitte.com/insights/us/en/focus/human-capital-trends/2018/introduction.html
Ethics, Corporate Responsibility, and Sustainability
1. Hartman, L., J. DesJardins and MacDonald, C. (2018). Business Ethics: Decision Making for Personal Integrity and Social Responsibility, 4th ed., McGraw-Hill, New York, New York; and Weiss, J.W. (2014). Business Ethics, A Stakeholder and Issues Management Approach, 6th ed. Oakland, CA: Berrett-Koehler Publishers.
2. Eleazar Melendez. (2013). Financial Crisis Cost Tops $22 Trillion. https://www.huffingtonpost.co/2013/02/14/financial-crisis-cost-gao_n_2687553.html
3. James Flanigan. (2002). Enron Is Proving Costly to Economy, http://articles.latimes.com/2002/jan/20/news/mn-23790
4. David Auerbach. (2015). The Programs That Become the Programmers, http://www.slate.com/articles/technology/bitwise/2015/09/pedro_domingos_master_algorithm_how_machine_learning_is_reshaping_how_we.html
5. Julia Angwin, Jeff Larson, Surya Mattu and Lauren Kirchner. (2016). Machine Bias. ProPublica analysis of data from Broward County, Fla., https://www.propublica.org/article/machine-bias-risk-assessments-in-criminal-sentencing
6. Hern, A. “Growth of AI Could Boost Cybercrime and Security Threats, Report Warns”, The Guardian, February 21, 2018. https://www.theguardian.com/technology/2018/feb/21/ai-security-threats-cybercrime-political-disruption-physical-attacks-report
7. Nevejans, N. (2016). European Civil Law Rules in Robotics, http://www.europarl.europa.eu/RegData/etudes/STUD/2016/571379/IPOL_STU(2016)571379_EN.pdf
8. Ripple, W., World Scientists’ Warning to Humanity: A Second Warning”, XXXX / Vol. XX No. X • BioScience, 2017, http://scientists.forestry.oregonstate.edu/sites/sw/files/Ripple_et_al_warning_2017.pdf.
9. Samuel Chiu. (2017). Climate experts release latest science on sea level rise projections, https://phys.org/news/2017-04-climate-experts-latest-science-sea.html
10. Friedman, Z. (2018). Trump Administration Requests $0 In Funding For Consumer Protection Agency, https://www.forbes.com/sites/zackfriedman/2018/01/19/cfpb-funding-trump/#61dd837c1826
11. AACSB, A Collective Vision for Business Education, AACSB International, 2016, https://www.aacsb.edu/-/media/aacsb/publications/research-reports/collective-vision/collective-vision-for-business-education.ashx
12. ECI Connects. (2016). https://connects.ethics.org/search?executeSearch=true&SearchTerm=22+percent&l=1
13. Rokeach, M., The Nature of Human Values, Free Press, 1973, p. 56.
15. Comrie, H. (2017). Wells Fargo Fake Accounts Scandal, https://sevenpillarsinstitute.org/wells-fargo-fake-accounts-scandal/
16. Carouchi, R. (2016). Why Ethical People Make Unethical Choices, https://hbr.org/2016/12/why-ethical-people-make-unethical-choices
17. This section is based on and taken from J.W. Weiss, (2014), Business Ethics, A Stakeholder and Issues Management Approach, 6th edition, Barrett-Koehler Publishers, Oakland, CA.
18. Covey, S. R. (2004). The 7 habits of highly effective people: Restoring the character ethic. New York: Free Press.
19. Sarros, J., Cooper, B.K., and Santora, J.C., “Building a Climate for Innovation Through Transformational Leadership and Organizational Culture”, Journal of Leadership and Organizational Studies, June 30, 2008.
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International Management
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Entrepreneurship
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Strategic Analysis: Understanding a Firm’s Competitive Environment
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8. Trangbæk, Roar Rude (2016). “LEGO Group to invest 1 Billion DKK Boosting Search for Sustainable Materials.” https://www.lego.com/en-us/aboutus/news-room/2015/june/sustainable-materials-centre. Accessed July 29, 2017.
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13. Bensinger, Greg (2017). “Lyft Shifts Gears With New Driverless-Car Division; San Francisco company to hire hundreds of engineers and open new Silicon Valley office.” The Wall Street Journal. July 21, 2017.
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The Strategic Management Process: Achieving and Sustaining Competitive Advantage
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29. C.C. Pinder. 1984. Work motivation: Theory, issues, and applications. Glenview, IL: Scott, Foresman.
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Managing Teams
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2. Gratton and Erickson, “Eight Ways to Build Collaborative Teams”, Harvard Business Review, Nov 2007.
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7. Patrick Lencioni, The Five Dysfunctions of a Team, 2002, p. 188.
8. Capobianco, Davis and Kraus, Managing Conflict Dynamics: A Practical Approach, (2005)
9. David Rock and Heidi Grant, “Why Diverse Teams are Smarter”, Harvard Business Review, Nov 2016.
11. Lorenzo, Yoigt, Schetelig, Zawadzki, Welpe, Brosi, “The Mix that Matters: Innovation Through Diversity”, Boston Consulting Group, April 2017.
12. Brett, Behfar, Kern, “Managing Multicultural Teams”, Harvard Business Review, 2007.
13. Li and Liao, “Cultural Competence: Why it Matters and How You Can Acquire It”, IESE Insight, 2015.
14. Earley and Mosakowski, “Cultural Intelligence”, Harvard Business Review article 2004.
Managerial Communication
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2. R. E. Quinn, S. R. Faerman, M. P. Thompson, M.R. McGrath, and D. S. Bright, Becoming a Master Manager, Sixth edition, Wiley, 2015, Page 48.
3. F. M. Jablin and Linda L. Putnam, The New Handbook of Organizational Communication, Sage, 2005.
4. D. L. Worthington and G. D. Bodie, The Sourcebook of Listening Research: Methodology and Measures, Wiley, 2018.
5. Mintzberg, H. (1973). The Nature of Managerial Work. New York: Harper & Row, p. 31.
8. McGregor, J. (2008). “Bezos: How Frugality Drives Innovation,” BusinessWeek, April 28, 2008, pp. 64–66.
9. Mintzberg, H. (1990). “The Manager’s Job: Folklore and Fact.” Harvard Business Review, March–April 1990, pp. 166–167.
12. H. Mintzberg, Mintzberg on Management: Inside our Strange World of Organizations, Free Press, 2007.
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15. Eccles, R. G. & Noria, N. (1992). Beyond the Hype: Rediscovering the Essence of Management. Boston: The Harvard Business School Press, p. 205.
18. Ziegler, B. (1994). “Video Conference Calls Change Business,” Wall Street Journal, October 13, 1994, pp. B1, B12.
19. Rankin, P. T. (1952). The Measurement of the Ability to Understand Spoken Language. (unpublished Ph.D. dissertation, University of Michigan, 1926). Dissertation Abstracts 12, No. 6 (1952), pp. 847–848; Nichols, R. G. & Stevens, L. (1957). Are You Listening? New York: McGraw-Hill; and Wolvin, A. D. & Coakley, C. G. (1982). Listening. Dubuque, IA: Wm. C. Brown and Co.; and Werner, E. K. (1975). A Study of Communication Time. (M.S. thesis, University of Maryland, College Park)
20. Kotter, J. P. (1999). “What Effective General Managers Really Do,” Harvard Business Review, March–April 1999, pp. 145–159
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22. Larkin, T. J. & Larkin, S. (1994). Communicating Change: Winning Employee Support for New Business Goals. New York: McGraw-Hill.
Organizational Planning and Controlling
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7. S.J. Carroll & D.J. Gillen. 1984. The classical management functions: Are they really outdated? Academy of Management Proceedings 44:132–136.
9. T.A. Mahoney, T.H. Jerdee, & S.J. Carroll, Jr. 1963. Development of managerial performance: A research approach. Cincinnati: Southwestern; T.A. Mahoney, T.H. Jerdee, & S.J. Carroll, Jr. 1965. The jobs of management. California Management Review 4:97–110; J. A. Hass, A. M. Porat, & J. A. Vaughan. 1969. Actual vs. ideal time allocations reported by managers: A study of managerial behavior. Personnel Psychology 22:61–75; R.V. Penfield. 1975. Time allocation patterns and effectiveness of managers. Personnel Psychology 27:245–255.
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12. K.G. Smith, E.A. Locke, & D. Barry. 1986. Goal setting, planning effectiveness and organizational performance: An experimental simulation. Unpublished manuscript, University of Maryland, College of Business and Management, College Park, Maryland.
13. Koontz & O’Donnell, 1972, 124–128.
14. Amy Edmondson, “Strategies for learning from Failure,” Harvard Business Review, April 2011 Issue, https://hbr.org/2011/04/strategies-for-learning-from-failure.
15. Steiner, 1969, 7; M.B. McCaskey. 1974. A contingency approach to planning: Planning with goals and planning without goals. Academy of Management Journal 17:281–291.
17. Ryan Huang, “Six Sigma Killed Innovation in 3M,” ZD net, March 14, 2013, www.zdnet.com/article/six-sigma-killed-innovation-in-3m/; and T. J. Peters & R. J. Waterman, Jr. 1982. In search of excellence: Lessons from America’s best-run companies. New York: Harper & Row.
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19. Smith, Locke, & Barry, 1986.
20. R.H. Kilman. 1984. Beyond the quick fix. San Francisco: Jossey-Bass, 50–51.
21. C. Perrow. 1961. The analysis of goals in complex organizations. American Sociological Review 26:854.
22. Richard L. Daft, Organization Theory and Design, Boston, MA, Cengage Learning, 2016, P. 54-56.
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24. Richard L. Daft, Organization Theory and Design, Boston, MA, Cengage Learning, 2016, P. 142-146.
25. P. F. Drucker. 1954. The practice of management. New York: Harper.
26. J. Hage. 1965. An axiomatic theory of organizations. Administrative Science Quarterly 10:289–320.
27. M.R. Richards. 1978. Organizational goal structures. St. Paul, MN: West, 27.
28. J.J. Reitz & L.N. Jewell. 1985. Managing, Glenview, IL.: Scott, Foresman, 66.
29. “U.S. Businesses Restructuring Operations to Reap Future Financial Success, Says Intelenet Global Services”. Broadwayworld.com, July 10, 2017; http://www.broadwayworld.com/bwwgeeks/article/US-Businesses-Restructuring-Operations-to-Reap-Future-Financial-Success-Says-Intelenet-Global-Services-20170710; H. Mintzberg, et al, Strategy Safari, Free Press, New York, N.Y., 2013; W. Lindsay & L. Rue. 1980. Impact of the organization environment on the long-range planning process: A contingency view. Academy of Management Journal 23:385–404; D. Herold. 1972. Long-range planning and organizational performance: A cross-validation study. Academy of Management Journal 15:91–102; C. Saunders & F.D. Tuggle. 1977. Toward a contingency theory of planning. Presented at the 37th Annual Meeting of the Academy of Management, Orlando, FL; S.S. Thune & R.J. House. 1970. Where long-range planning pays off. Business Horizons 13:81–87.
30. E.H. Bowman. 1976. Strategy and the weather. Sloan Management Review 17:53.
31. D.R. Wood & R.L. LaForge. 1979. The impact of comprehensive planning on financial performance. Academy of Management Journal 22:516–526.
32. Bill Taylor, “Companies That Do Right by Their Workers Start by Elevating Their Definition of Success,” Harvard Business Review, January 18, 2018, https://hbr.org/2018/01/companies-that-do-right-by-their-workers-start-by-elevating-their-definition-of-success.
33. E.A. Locke & G.P. Latham. 1990. A theory of goal setting and task performance. Englewood Cliffs, NJ: Prentice-Hall; E.A. Locke & G.P. Latham. 1984. Goal setting: A motivational technique that works! Englewood Cliffs, NJ: Prentice-Hall.
34. E.A. Locke. 1982. Relation of goal performance with a short work period and multiple goal levels. Journal of Applied Psychology 67:512–514; G.P. Latham & J.J. Baaldes. 1975. The practical significance of Locke’s theory of goal setting. Journal of Applied Psychology 60:187–90; G.P. Latham & E.A. Locke. 1979. Goal setting—A motivational technique that works. Organizational Dynamics, 68–80.
35. E.A. Locke, K.N. Shaw, L.M. Saari, & G.P. Latham. 1981. Goal setting and task performance: 1969–1980. Psychological Bulletin 90:125–152.
36. Locke, 1982; H. Garland. 1983. Influence of ability-assigned goals, and normative information of personal goals and performance: A challenge to the goal attainability assumption. Journal of Applied Psychology 68:20–30; J. R. Hollenbeck & H.J. Klein. 1987. Goal commitment and the goal setting process: Problems, prospects, and proposals for future research. Journal of Applied Psychology 72:212–20.
37. Locke, Shaw, Saari, & Latham, 1981.
38. E.A. Locke, G.P. Latham, & M. Erez. 1988. The determinants of goal commitment. Academy of Management Review 13: 23–39.
40. R.R. Hackman & R. Wageman. 1995. Total quality management: Empirical, conceptual, and practical issues. Administrative Science Quarterly 40:309–342; W.E. Deming. 1993. The new economics for industry, government, education. Cambridge, MA: MIT Center for Advanced Engineering Study; W.E. Deming. 1986. Out of the crises. Cambridge, MA: MIT Center for Advanced Engineering Study.
41. P.W. Wright, J.M. George, S.R. Farnsworth, & G.C. McMahan. 1993. Productivity and extra-role behavior: The effects of goals and incentives on spontaneous helping. Journal of Applied Psychology 78:374–381.
42. R.M. Steers. 1977. Organizational effectiveness: A behavioral view. Santa Monica, CA: Goodyear, 20–23.
43. Locke & Latham, 1990.
44. K. Lewin. 1958. Psychology of success and failure. In C.L. Stacey and M. F. Demartino, Understanding human motivation. Cleveland: Allen.
45. Locke & Latham, 1990.
47. Jay A. Conger. 1991 (Feb.). Inspiring others: The language of leadership. Academy of Management Executive 5(1):31–45.
48. See the following article for the findings from this work schedule change: J.L. Pierce & R.B. Dunham. 1992. The 12-hour work day: A 48-hour, 8-day week. Academy of Management Journal 35:1086–1098.
49. W.H. Newman. 1975. Constructive control. Englewood Cliffs, N. J.: Prentice Hall, 6.
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51. M.S. Taylor, C.D. Fisher, & D.R. Ilgen. 1984. Individuals’ reactions to performance feedback in organizations: A control theory perspective. In K. M. Rowland & G. R. Ferris (eds.), Research in Personnel and Human Resources Management. Greenwich, CT: JAI Press, 81–124.
52. E.A. Locke & G.P. Latham. 1984. Goal setting: A motivational technique that works. Englewood Cliffs, NJ: Prentice-Hall.
53. Interview with Steven Kerr appearing in R.D. Dunham 1984. Organizational behavior: People and processes in management. Homewood, IL: Irwin, 147; S. Kerr. 1987. On the folly of rewarding A, while hoping for B. Academy of Management Journal 18: 769–783.
54. D.B. Greenberger, S. Strasser, L.L. Cummings, & R.B. Dunham. 1989. The impact of personal control on performance and satisfaction. Organizational Behavior and Human Decision Processes 43:31; D.B. Greenberger & S. Strasser. 1986. Development and application of a model of personal control in organizations. Academy of Management Review 11:164.
55. Greenberger, Strasser, Cummings, & Dunham, 1989.
56. S.M. Miller. 1977. Controllability and human stress: Method, evidence and behavior. Research and Therapy, 171, 287– 304; M.E.P. Seligman. 1975. Helplessness: On depression, development and death. New York: Freeman.
57. Greenberger & Strasser, 1986, 174.
58. Floyd Brown and Mary Beth Brown, “Learned helplessness and the problems of American business: The Browns,” The Jersey Journal, August 11, 2012, www.nj.com/hudson/voices/index.ssf/2012/08/learned_helplessness_and_the_p.html; J.B. Ovmier & M.E.P. Seligman. 1967. Effects of inescapable shock upon subsequent escape and avoidance learning. Journal of Comparative and Physiological Psychology 63:28–33; M.J. Martinko & W. L. Gardner. 1982. Learned helplessness: An alternate explanation for performance deficits. Academy of Management Journal 7:195–204.
59. M.H. Bazerman. 1982. Impact of personal control on performance: Is added control always beneficial? Journal of Applied Psychology 67:472–479.
60. P. Drucker, 1954; A.P. Raia. 1974. Managing by objectives. Glenview, IL: Scott, Foresman; R.G. Greenwood. 1981. Management by objectives: As developed by Peter Drucker, assisted by Harold Smiddy. Academy of Management Review 6:225–230.
61. G.S. Odiorne. 1979. M.B.O. II. Belmont, CA: Fearon.
62. R. Rodgers & J.E. Hunter. 1991. Impact of management by objectives on organizational productivity. Journal of Applied Psychology Monograph 76:322–336.
64. R.W. Hollmann. 1976. Applying MBO research to practice. Human Resource Management 15(4):28–36; J.M. Ivancevich, J.H. Donnelly, & J.M. Gibson. 1976. Evaluating MBO: The challenge ahead.
65. J.C. Aplin & P. P. Schoderbek. 1976. MBO: Requisites for success in the public sector. Human Resource Management 15(2): 30–36.
66. J.N. Kondrasuk. 1981. Studies in MBO effectiveness. Academy of Management Review 6:419–30.
67. E.E. Lawler, III. 1986. High-involvement management. San Francisco: Jossey-Bass; E. E. Lawler, III. 1992. The ultimate advantage: Creating high involvement organizations. San Francisco: Jossey-Bass.
Management of Technology and Innovation
1. Brockhoff, K (2017). “The emergence of technology and innovation.” Technology and Innovation Vol 19. Pp. 461-480.
2. United Nations Commission for Europe, editors. Promoting innovation in the service sector: Review of experiences and policies. New York: United Nations; 2011.
3. Conley, JG, Bican PM, Ernst H. (2013) “Value articulation: A framework for the strategic management of intellectual property.” California Management Review. 55(4). Pp. 102-120.
4. Teece D., Peterar M., Leih, S. (2016) “Dynamic capabilities and organizational agility: Risk, uncertainty, and strategy in the innovation economy” California Management Review. 58(4). Pp. 13-35.
5. Ries, E (2011). The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses (New York, NY: Crown Business).
6. Teece, D et al. (2016) op cit.
7. Misa, Thomas J. (1999) A Nation of Steel: The Making of Modern America, 1865–1925. Johns Hopkins studies in the history of technology. (Baltimore, Md.: The Johns Hopkins University Press).
8. Stoll, John D., “Why the Gas Station Isn’t a Model for Electric Cars,’ Wall Street Journal, August 13, 2017, http://www.businessinnovationbrief.com/exercises/technology/?open-article-id=7217183&article-title=4-strategic-thinking-exercises-to-envision-future-strategy&blog-domain=brainzooming.com&blog-title=brainzooming.
