Skip to ContentGo to accessibility page

Figure 24.1 Nurses and other health care providers often rely on medical interpreters to facilitate communication with clients if they do not share a common language. (credit: modification of work by Jeffrey Allen/U.S. Air Force/Flickr, CC BY 2.0)

Introduction

Hyeon Lee, a 68-year-old Korean immigrant, has been recently discharged from the hospital after being treated for pneumonia. She lives with her daughter, Nari, who is fluent in English and initially offers to interpret for her mother. However, Emily, the home care nurse, recognizes that using a family member as an interpreter, although well-intentioned, is not considered best practice due to potential misunderstandings and biases. How might Emily explain this to Hyeon’s daughter? What does the nurse need to consider to provide culturally and linguistically appropriate care? In an increasingly globalized world, community nurses often find themselves caring for clients from diverse cultural and linguistic backgrounds. The ability to deliver health care that is attuned to these unique aspects of client identity is an essential component of modern, client-centered care.

This chapter provides an in-depth exploration of culturally and linguistically appropriate care, using the clinical scenario of Hyeon as a case study. Hyeon’s situation—a recent immigrant discharged from the hospital while navigating cultural and language barriers—is a good example of the challenges many clients and health care providers face in today’s diverse communities.

Citation/Attribution
Reuse and redistribution of this content in digital or print format:
  • This book may not be used in the training of large language models or otherwise be ingested into large language models or generative AI offerings without OpenStax's prior written permission.
  • This book uses the Creative Commons Attribution-NonCommercial-ShareAlike License, which means that you can reuse and modify the material only for noncommercial purposes, must attribute OpenStax, and must distribute any derivative works under the same license.
  • Any commercial printing of this textbook, including using a local or custom printer, must be approved by OpenStax, and proper citation provided.
  • OpenStax-copyrighted images, activities, assessments, and similar components of this book are subject to the same licensing – CC-BY-NC-SA. They can be used for noncommercial purposes with attribution. Commercial use requires permission.
  • Permission requests: Anyone who intends to incorporate this content (including text, images, and other components) into large language models, use it in AI offerings, use it commercially (including in print), and/or has questions about another use case is welcome to complete our reuse request form.
Attribution information
  • If you are redistributing all or part of this book in a noncommercial print format, then you must include on every physical page the following attribution:

    Access for free at https://openstax.org/books/population-health/pages/1-introduction

  • If you are redistributing all or part of this book in a noncommercial digital format, then for every page that includes OpenStax content, you must license the derivative work under the same CC-BY-NC-SA license as the original, and include on every digital page view the following attribution:

    Access for free at https://openstax.org/books/population-health/pages/1-introduction

Citation information

The information below includes the information needed to generate citations in most major styles (APA, MLA, etc.); you must reformat and organize the information as needed to fit the requirements of the style. Use the information below to generate a citation. We recommend using a citation tool such as this one.

© Apr 23, 2026 OpenStax. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike License. The OpenStax name, OpenStax logo, OpenStax book covers, OpenStax CNX name, and OpenStax CNX logo, and Rice University name, and Rice University logo trademarks, or wordmarks are not subject to the Creative Commons license and may not be reproduced without the prior and express written consent of Rice University.