Key Terms
- active listening
- preparing to hear what another person is saying, receiving the sent message, and responding thoughtfully
- coalitions
- formalized groups of various team members who actively work together toward a common goal
- communication barriers
- circumstances that may impede the overall outcome or block progression of a plan
- community health education
- the process of providing information regarding optimal health and wellness at the community level
- community health needs assessment (CHNA)
- identifies strengths, resources, and current needs of a community
- cultural sensitivity
- an awareness of similarities and differences between cultures without making value judgments about those similarities and differences
- national campaigns
- a series of planned activities or marketing offerings intended to communicate information to the public on a national scale
- public service announcement (PSA)
- a message, video, or broadcast authorized by a government agency or nonprofit organization to provide information about an issue to the public
- TeamSTEPPS®
- an evidence-based set of teamwork tools aimed at optimizing client outcomes by improving communication and teamwork skills among health care professionals