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Fundamentals of Nursing

16.2 Ethics in Nursing Practice

Fundamentals of Nursing16.2 Ethics in Nursing Practice

Learning Objectives

By the end of this section, you will be able to:

  • Describe the role ethics plays in nursing
  • Identify different theories of ethics
  • Recognize ethical conduct and decision-making in nursing

Ethics are embedded in everything nurses do. They are intertwined with nursing values and intertwined in nursing standards of practice. They underlie nursing principles. Further, there is a well-defined ethical code of conduct for nurses to use when questions regarding right and wrong arise. All nurses must understand nursing ethics and use them daily in their professional practice.

Nursing Ethics

A branch of philosophy, ethics is a set of moral principles, virtues, or ideals that guide behavior and help distinguish right from wrong, and nursing ethics provide a moral base from which nurses work. The most recent version of the ANA Code of Ethics for Nurses (also known as The Code) was published in 2015 and reaffirmed in the fourth edition of the Scope and Standards for Nursing Practice published in 2021. The Code and the corresponding documents lay an ethical blueprint for all nurses in the United States to follow.

Nursing Ethical Virtues

A character trait or habit that is considered morally good is called a virtue. They are learned behaviors and attitudes and can be taught in school and through experiences, such as caring for older relatives, siblings, or pets. Many consider virtues, such as caring, compassion, discretion, trust, integrity, and consciousness, fundamental to nursing practice and ethics (Kosmidis et al., 2021). Note that virtues can also be values; however, a value is an internal belief in a concept, while a virtue is the execution of that belief. Consider the concept of integrity. The value of integrity is a belief in honesty, moral consistency, and commitment. The virtue of integrity is acting on that belief with honesty and clarity, even in the face of one’s failure. For example, a nurse who goes to their nurse manager after making an error and informs the nurse manager of their error is acting with the virtue of integrity (Kosmidis et al., 2021). In this sense, nursing virtues are the outward expressions of inner nursing values. Another example of a nursing ethical virtue is moral courage, the willingness to stand up for what is moral and ethical even when it may negatively impact the nurse (Pajakoski et al., 2021). Moral courage helps to safeguard patients and protect nursing standards.

Ethical Principles in Nursing

The background concepts that underlie the essence of ethics and can also guide behavior are known as ethical principles (Weiss et al., 2019). As with values and virtues, there is some overlap between principles, values, and virtues. The main ethical principles that underpin the nursing Standards of Practice and Code of Ethics for Nurses are as follows (Weiss et al., 2019):

  • Autonomy: Patients should have the right to make their own decisions.
  • Justice: As an ethical principle, justice is somehow both the same and yet bigger than the value of social justice. It is a principle that requires nurses to treat all people equally and judge them on the same criteria, no matter who they are, what their illness is, or how much money they have.
  • Confidentiality: The principle of confidentiality focuses on maintaining patient privacy in terms of both health and personal information. It is both an ethical principle and a legal issue (discussed in 16.3 Legal Dimensions of Care).
  • Accountability: The principle of accountability means that nurses accept responsibility for their own actions. Standards of care, policies, and procedures help maintain accountability by ensuring that there is a template of what should have been done to compare against what was done.
  • Nonmaleficence: The principle of nonmaleficence means that nurses should do no harm either intentionally or unintentionally. They are expected to protect those who cannot protect themselves.
  • Fidelity: A principle of faithfulness and loyalty is fidelity. Nursing requires fidelity to the profession and patients and is an underlying principle in accountability.
  • Beneficence: The principle of beneficence is that nurses should do good for the benefit of others. Beyond simply providing competent care, nurses should truly care for their patients and seek to meet their physical, social, or emotional needs.
  • Veracity: The principle of truthfulness is veracity. Nurses are expected to be honest with their patients. Veracity is also an underlying principle behind integrity.

Unfolding Case Study

Unfolding Case Study #3: Part 1

The nurse is caring for a 58-year-old female with metastatic lung cancer who is a patient on the oncology unit of the hospital. The patient’s health has been deteriorating for the last few months, and she has expressed an interest in discussing palliative care options.

Past Medical History Patient has been receiving chemotherapy intermittently over the last two years. She reports one brief period of remission six months ago; however, the cancer returned shortly after.
Medical history: Chronic obstructive lung disease, one pack/day smoker for over thirty years, gastroesophageal reflux disease.
Social history: Three adult children, no known medical conditions. Husband of thirty-five years passed away five years ago in a car accident.
Family history: Both parents deceased from natural causes.
No current medications and no known allergies. Last chemotherapy round ended two months ago.
Nursing Notes 0900: Assessment
Patient reports she does not wish to receive another round of chemotherapy and is ready to discuss palliative care options. Consult placed to palliative care team who plans to round on her this afternoon. When asked about family, patient reports: “They will want to keep me alive and change my mind about chemo, but I just can’t do it anymore. Please don’t contact them. I don’t want them to know about this.”
1.
Recognize cues: What cues does the nurse recognize as being the highest priority at this time?
2.
Analyze cues: Which ethical principle is most relevant to the patient’s current situation?
3.
Prioritize hypotheses: Why do you think the patient is requesting for her family to not be contacted regarding her decision to pursue palliative care? Does this request require follow-up or intervention by the nurse?

Standards of Professional Nursing Practice

The Standards of Professional Nursing Practice are statements of functions and conduct that all nurses, in every setting, are expected to execute capably (ANA, 2021). They are not, in and of themselves, ethical statements. However, they are informed by nursing professional values, virtues, and morals. Further, their proficiency requires an understanding and appreciation of the body of nursing ethics. Each set of standards includes several competencies registered nurses are expected to meet upon graduation from nursing school and additional competencies expected of advanced practice and graduate level–prepared nurses.

There are two sets of nursing standards (ANA, 2021). The first set, the Standards of Practice (referring to ANA’s Nursing: Scope and Standards of Practice) is based on the nursing process. The Standards of Practice form the basis of rules regarding decision-making, care provision, and practice behaviors. They include the standards of assessment, diagnosis, outcome identification, planning, implementation, care coordination, patient education, and evaluation. Similar to how nursing values become incorporated into practice through the nursing process, nursing ethics are interwoven throughout the Standards of Practice despite not being explicitly about ethics.

The second set of professional standards is the Standards of Professional Performance. These standards represent professional nursing behaviors and mindsets. The Standards of Professional Performance include advocacy, respect, communication, collaboration, leadership, research, and environmental health. As with the Standards of Practice, the Standards of Professional Performance are informed by and grow out of the nursing professional values. One additional standard of professional performance, the Code of Ethics for Nurses, is a set of specific provisions registered nurses are expected to use to guide their practice (ANA, 2021).

The Code of Ethics for Nurses

Values, ethical virtues, and ethical principles are all related to the development of nursing professional practice and practice standards. Now, let us look at the Code of Ethics for Nurses. Table 16.2 provides the nine Code of Ethics for Nurses provisions and a brief discussion of each provision's interpretation.

  Provision Brief Interpretation
1 The nurse practices compassionately and respects every person’s inherent dignity, worth, and unique attributes.
  • Respect human dignity and all human rights no matter the nature of the illness.
  • Establish therapeutic relationships based on trust and compassion.
  • Recognize the right to autonomy.
  • Practice respect in all relationships.
2 The nurse’s primary commitment is to the patient, whether an individual, family, group, community, or population.
  • Address conflicts of interest to preserve patient safety first, then professional integrity.
  • Collaboration with patients is critical.
  • Set boundaries in therapeutic and collaborative relationships to protect everyone’s safety.
3 The nurse promotes, advocates for, and protects patients’ rights, health, and safety.
  • Protect the privacy and confidentiality of patients.
  • Protect human participants in research.
  • Engage in continuing education to perform with the most current practice.
  • Participate in a culture of safety.
  • Take action immediately when faced with incompetent, unethical, illegal, or impaired practice.
4 The nurse has authority, accountability, and responsibility for nursing practice; makes decisions; and takes action consistent with the obligation to promote health and provide optimal care.
  • Make decisions with authority and are accountable and responsible for those decisions, judgments, and actions.
  • Be responsible and accountable for assigning and delegating nursing tasks.
5 The nurse owes the same duties to self as to others, including the responsibility to promote health and safety, preserve wholeness of character and integrity, maintain competence, and continue personal and professional growth.
  • Respect human dignity, including respect for self.
  • Be responsible for caring for themselves as they care for patients, as well as modeling the behaviors they teach to patients.
  • Recognize professional identities impact personal ones, and vice versa.
  • Hold the right to expect integrity will be respected.
  • Maintain their competency and seek professional growth.
6 Through individual and collective effort, the nurse establishes, maintains, and improves the ethical environment of the work setting and conditions of employment that are conducive to safe, quality health care.
  • Use nursing virtues when caring for patients to guide behavior and actions.
  • Support and foster moral and ethical work settings.
  • Contribute to ethical communication with colleagues and patients.
7 In all roles and settings, the nurse advances the profession through research and scholarly inquiry, professional standards development, and nursing and health policy development.
  • Contribute to research and scholarly inquiry while maintaining respect for autonomy and human participants.
  • Participate in and develop policies and standards grounded in professional nursing ethics.
8 The nurse collaborates with other health professionals and the public to protect human rights, promote health diplomacy, and reduce health disparities.
  • Believe health is a universal right and commit to collaborating with others to achieve human rights and health equity.
  • Fight for human rights in the face of complex practice settings such as human trafficking and war.
9 The profession of nursing, collectively through its professional organizations, must articulate nursing values, maintain the integrity of the profession, and integrate principles of social justice into nursing and health policy.
  • Espouse professional nursing values and ethics.
  • Affirm the same values across all types and areas of nursing.
  • Build social justice into the fabric of health policy and nursing service.
Table 16.2 The Code of Ethics for Nurses (Source: ANA, 2015.)

Theories of Ethics

One of the earliest theories of ethics, virtue ethics was introduced by Aristotle around 2,600 years ago (Rozmus & Spike, 2018). It is based on the idea that people make decisions and perform actions based on their character, and those with good character will behave in a fashion that is consistent with their character (ANA, 2021). Virtue ethics have been widely used in nursing to explain nursing conduct and establish ethical boundaries. The underlying concept is that the virtues important to nursing supply a framework for nursing ethics by encouraging nurses to do what is right and moral.

Immanuel Kant developed deontology in the 1700s. The underlying assumption of deontology is that ethical decisions or actions are right or wrong because they meet a moral law or principle (ANA, 2021). People do right because it is the right, rational, and dutiful thing to do. Further, people should only behave as they want everyone to behave (Rozmus & Spike, 2018).

A third classic theory of ethics that influences nursing is utilitarianism, also known as consequentialism. Developed by John Stuart Mill in the 1800s, utilitarianism ethics focus on what will do the greatest good for the most people and the least amount of harm for others (ANA, 2021; Rozmus & Spike, 2018). What makes utilitarianism so powerful is that it counts all people as equally important. All three of these classical theories of ethics are still embedded in nursing ethics and have been expanded and incorporated into the ethical systems, approaches, and decision-making strategies used in nursing today.

Principle-Based Approach

The principle-based approach, also called principlism, draws strongly from deontology and is perhaps the most dominant approach to ethical decision-making in nursing (ANA, 2021). This approach assumes that ethical principles can guide all actions and decisions for nurses (De Panfilis et al., 2019). Refer to provision two of the Code of Ethics for Nurses (Table 16.2), and consider it in terms of the principle-based approach. The primary commitment of the nurse is to the patient, and the patient can be an individual, group, family, or community. When providing nursing care, the guiding principles should be based on the needs of the patient (De Panfilis et al., 2019). For example, engaging in conversations about risks and benefits or ensuring patients have name or alert bracelets to reduce medical errors are all ways to support principles of ethical decision-making (Vearrier & Henderson, 2021).

Care-Based Approach

The care-based approach combines the action of offering physical care for another human being and the value of caring about the individual, recognizing their frailty and vulnerability (De Panfilis et al., 2019). It carries an underlying assumption that as a species, human beings are mutually dependent on each other and need respect, protection, and caring. It further recognizes the state of being ill and the experience of being ill are connected, and patients are treated both through physical care and therapeutic relationships between providers and patients (De Panfilis et al., 2019).

The care-based approach draws a strong sense of morality in action from virtue ethics. A nurse using the care-based approach employs virtues such as respect to actively build their therapeutic relationships with patients. They also use deontology for many of the same reasons, because actively supplying care in all ways is morally right (De Panfilis et al., 2019). The care-based approach also requires authenticity and genuineness—legitimate care for the individual patient, not one that is faked by the nurse.

Feminist Ethics

Over 90 percent of the international nursing workforce is female, and nursing has been a dominantly female occupation since the days of Florence Nightingale. Feminist ethics arose out of a desire to provide a feminist lens to the male-dominated field of philosophy and ethics and to relocate an understanding of women’s roles in health care as careers (Kohlen & McCarthy, 2020). As a result, feminist ethics arose out of a need to critically appraise the gendered nature of traditionally held theoretical perspectives: to challenge the status quo and explore ethics from a female perspective. Because, historically in Western societies, men and male-dominated professions have had more power than women and female-dominated professions, feminist ethics in nursing initially sought to shine a light on how distorted and institutionalized understandings of male/female differences impacted health care (Kohlen & McCarthy, 2020). Thus, from its earliest beginnings, feminist ethics explored relationships and power, with an underlying recognition that society has internalized understandings of gender that marginalize and disempower women.

In the four plus decades since feminist ethics initially arose, the overarching understanding of internalized prejudices inherent in areas such as institutionalized racism, sexism, ageism, and classism, have become cornerstones of what began as simple feminist ethics. It seeks to unpack the social, cultural, economic, and even political issues that impact healthcare affordability, accessibility, equity, and even justice (Kohlen & McCarthy, 2020). No longer simply focused on gendered roles, today’s feminist ethics could perhaps more accurately be called the ethics of social justice. Today’s feminist ethics draws on its history to situate nursing care in relation to oppression and power, not only of male versus female, but in all healthcare relationships where a difference in power impacts the individual’s ability to receive the care they need.

Ethical Conduct and Decision-Making

Behaving in a manner aligned with the Code of Ethics for Nurses, nursing values and virtues, and nursing ethical principles, is known as ethical conduct and is expected of nurses in all situations (Figure 16.4). However, behaving ethically is not always easy, and nurses are often forced to engage in decision-making strategies, alone or as part of the healthcare team, to determine what action is ethically appropriate.

A graphic shows a wheel-shaped diagram with the following text in the various segments: Protecting patients from breaches of their confidentiality; Ensuring patients fully understand and agree with informed consent documents; Engaging in whistleblowing about inadequate care and healthcare fraud; Ensuring patient’s cultural and religious beliefs are valued; Protecting patient’s rights to make decisions regarding their own end of life; Ensuring a patient’s right to autonomy and equity.
Figure 16.4 Nurses face a variety of ethical dilemmas when they make decisions in their daily practice. (attribution: Copyright Rice University, OpenStax, under CC BY 4.0 license)

There are several strategies that can assist nurses in appropriate ethical decision-making. The ANA discusses some of them in the Nursing Scope and Standards of Practice (2021). For example, the MORAL model of ethical decision-making encourages the user to “massage” (explore) the situation, “outline” the possible decisions, “review” the ethical criteria, “affirm” (choose) an option, act on it, and “look” back to assess the appropriateness of the decision (ANA, 2021).

Moral Distress

Knowing an ethically correct action but being unable to perform it, due to either internal or external forces, or being forced to act outside one’s personal and professional values is known as moral distress (Weiss et al., 2019). It is a sign of moral attentiveness in nurses, an indication of how important the nurse holds the values and ideals of the nursing profession (Rushton, 2023). Nurses are in a unique position when it comes to moral distress. They may be directed to act in ways they perceive as immoral based on orders from providers (Kennedy et al., 2023). Also, as part of the healthcare workforce that spends the greatest amount of time with patients, nurses immediately observe the impacts of ethically questionable decisions.

Nurses experiencing moral distress often report emotional and physical problems such as headaches, abdominal upset, anger, frustration, and depression (American Association of Critical-Care Nurses [AACN], n.d.). Some nurses leave the profession as a result (Weiss et al., 2019). During times of crisis, nurses are more likely to experience moral distress as they are exposed to breakdowns in the system and resource difficulties (AACN, n.d.). For example, many nurses experienced substantial moral distress during the COVID-19 pandemic as facilities were forced to ration care, were forced to work with dangerously low staffing levels, and found it difficult to uphold their duty to care. Nurses and other healthcare workers knew what patients needed but were unable to provide that care. In many instances, the conditions faced during the pandemic lasted long enough to cause moral injury (Ĉartolovni et al., 2021). If an individual cannot manage that distress or if it is sustained over time, it can become moral injury, in which they are psychologically harmed by being forced to act outside of their value system, resulting in conditions such as major depression and post-traumatic stress disorder (British Medical Association, 2021).

The AACN offers a position statement on moral distress during times of crisis (2020). The statement offers several strategies nurses can use to prevent and manage moral distress, including the following:

  • Paying attention to your internal compass to recognize when you are being asked to perform outside of your comfort zone
  • Expanding your knowledge of ethics through reviewing the various Codes of Ethics for nurses as well as your facility’s ethics policies
  • Recognizing the signs and symptoms of moral distress in yourself and your coworkers
  • Seeking out trusted mentors to talk through issues with
  • Using resources such as employee assistance programs and/or counseling to work through moral distress
  • Maintaining one’s work-life balance and leaning on loved ones

Conscientious Objection

The inner feeling or voice inside an individual’s head that tells them whether actions, thoughts, or behaviors are right or wrong, is called one's conscience or moral compass. A related concept is conscientious objection, the act of voicing an objection or refusing to act or behave in a manner that is allowable by one’s practice act but which the nurse finds objectionable or moral on religious grounds (ANA, 2022). The right of nurses to act on their conscience is internationally recognized (Lamb & Pesut, 2021). Most professional organizations, including the ANA, agree that a clinician should not be forced into performing therapies and interventions they find morally unacceptable (Kennedy et al., 2023). Thus, while nurses should always respect and value the autonomy and values of their patients, they also have the right to act in ways that are morally affirming for themselves (Lamb & Pesut, 2021).

When determining whether to raise a claim of conscientious objection, a nurse’s first consideration must be the patient. How will the patient be impacted by their claim? How will the rest of the healthcare team be impacted? When experiencing a conscientious objection, it is critical to disclose it as soon as possible to someone with the authority to change assignments in order to mitigate any potential compromise to patient care (Anderson & Henriksen, 2019). In the same vein, it is essential to never make a conscientious objection against a person. A conscientious objection is objection against an action, intervention, or therapy, never an individual (Anderson & Henriksen, 2019). Further, nurses must never abandon a patient without ensuring another nurse has assumed their care, as doing so is considered abandonment and is an ethical violation, contrary to the fundamental principles of nursing (Anderson & Henriksen, 2019; Kennedy et al., 2023). When a nurse leaves or abandons a patient’s care without making sure another qualified nurse is ready to take over and continue providing necessary medical attention and support, that is called abandonment. Beyond the immediate impact on patient well-being, abandonment carries serious consequences for the nurse, such as legal ramifications (including potential lawsuits), disciplinary actions from regulatory bodies, and termination of employment.

Life-Stage Context

Medical Aid in Dying

Medical aid in dying laws allow adult individuals who are competent, have terminal illnesses, and meet state criteria to administer medication to themselves that will end their lives. There are currently ten U.S. states that allow medical aid in dying: Maine, New Jersey, Vermont, New Mexico, Montana, Colorado, Oregon, Washington, California, and Hawaii, as well as Washington, DC. Providers are responsible for prescribing the medications, and nurses are legally and ethically prohibited from administering them. However, nurses must still be able to engage with patients in end-of-life conversations, are often the initial point of contact for a medical aid in dying conversation, and must understand the ethics and laws around this controversial topic.

There are two ethical sides of medical aid in dying. Individuals who believe medical aid in dying laws are right cite ethical issues of autonomy and self-determination, prevention of suffering, and ensuring all patients have access to all care options. Those who are uncomfortable with the ethics cite the violation of the sanctity of life and the conflict with professional values to do no harm. Nurses should be knowledgeable about the laws in their states and remain objective when working with patients considering this option. They must protect the confidentiality of their patients as well as other healthcare professionals involved in the process.

Nurses have a right to conscientious objection to assisting and working with patients who choose to end their lives. However, nurses living in states where medical aid in dying is legal and who have a conscientious objection to medical aid in dying must notify their employers before the situation arises and cannot abandon such patients or refuse to provide appropriate nursing medical care (ANA, 2019; Haring, 2023).

Common causes for conscientious objection include medically assisted dying, abortion, and gender-affirming surgeries (sex reassignment surgery). Nurses in organizations in which conscientious objection is unacceptable show higher levels of stress and burnout (Lamb & Pesut, 2021). By contrast, some agencies request information from staff about situations in which some may experience conscientious objections in advance of such situations occurring. This decreases the risk of having to negotiate last-minute staffing changes and potentially compromise patient care (Anderson & Henriksen, 2019). For example, a nurse manager on a palliative care unit might ask staff members how they feel about medical aid in dying (in a state in which it is legal), to determine which nurses may not be willing to participate in these procedures.

Real RN Stories

Conscientious Objection to Chemotherapy

Nurse: Chantrell, BSN
Clinical setting: Medical-surgical unit
Years in practice: 10
Facility location: Large Veterans Affairs (VA) hospital in Kentucky

Our unit has a variety of patient types. We do not have an oncology wing in our hospital, so it is not uncommon to get oncology patients on the unit. Intravenous chemotherapy may only be administered by RNs who have undergone specialized training and are certified to administer these drugs. Most of the RNs on the unit who have been there for at least one year have completed the training.

We do have one nurse, Mirlande, from Haiti. She had a conscientious objection to giving chemotherapy. I never quite understood why she was unwilling to give it, but she was adamant. Mirlande has been on the unit since before the time when we began giving chemotherapy. When we started doing chemotherapy treatment, she went to the nurse manager to request agreement that she not have to provide chemotherapy based on conscientious objection.

I did not even know that we were allowed to make such a request, but we are, and Mirlande does not take chemotherapy patients on days on which chemotherapy infusions will be given. If staffing does not allow her to have an entirely different assignment, then she will take a chemotherapy patient if another nurse manages the chemotherapy infusion. It can make staffing difficult, but we all respect her for standing up for her beliefs.

Ethical Considerations

Most of the day-in and day-out decisions a nurse makes are very clear-cut in terms of their ethics. However, all nurses will have occasions when they must consider the ethics of a situation. A circumstance that causes a nurse to stop to think through the ethics of a situation is called an ethical consideration. The choices are not necessarily difficult ones; however, they are ones for which the nurse must think about whether one decision is more ethical than another. A nurse may find themself unable to keep the provisions of the Code of Ethics for Nurses equally and must decide how best to manage a situation.

Real RN Stories

Ethical Considerations

Nurse: Amy, MSN
Clinical setting: Intensive care unit (ICU), night shift
Years in practice: 8
Facility location: Rural area in Tennessee

While we generally do not keep terminal patients in the ICU, a few years ago, we had a 45-year-old male, Bruce, dying of terminal cancer that had been diagnosed after his admission due to pneumonia one week earlier. Bruce had been approaching end of life for two days. He had made his peace with his impending death and said goodbye to his adult children. However, he had one teenage son whom he kept asking for. His wife, Maria, told all of us that she wanted their son to remember his father as he had been before getting sick. During our shift report, the day shift nurse told me she thought he was only hanging on to see his son but that she also respected Maria’s decision. When I assessed him that evening, Bruce was in a great deal of pain but told me that he refused to die without seeing his child.

The situation upset me and made me so sad. I had a responsibility to care for both Bruce and his family in their time of grief and had to consider the ethics of the situation. I had been debating approaching Maria with my concerns, and then she came to me in tears, asking how to help Bruce let go and pass so he did not have the pain anymore. I took the opportunity and gently suggested that he was holding on to say goodbye to his son. She asked me if I truly believed that, and I said I did. She also said again that she wanted her son to remember Bruce as being healthy, not as sick and dying. I reminded her that children are resilient, and that her son might always hurt worse that he had not been able to tell his father goodbye. I was able to meet my obligation to Bruce by advocating for his needs.

Later that evening, Maria brought the son in to see Bruce. Bruce chatted with his son for a little while and was able to say goodbye. He died peacefully shortly after. I will admit that I cried a bit with my coworkers because the situation was so very sad, but I was also proud that I had handled the situation the way I had.

Ethical Dilemmas

A dilemma is a choice between two or more potentially correct answers. An ethical dilemma occurs when there must be a choice between two or more or more actions, both of which are equally good, both of which are equally bad, or for which the benefits of both actions are unknown (Rich, 2023; Weiss et al., 2019). They also occur when members of the healthcare team have different ideas concerning what is ethical or unethical in treatment situations (Manderius et al., 2023). Dilemmas are more complicated than considerations. In an ethical consideration, the nurse must consider the ethics of a situation, whereas in a dilemma, the nurse must practice some decision-making strategies to determine the most appropriate course of action. When faced with ethical dilemmas, nurses should always keep in mind the nursing values, standards, and Code of Ethics to guide them (Kosmidis et al., 2021). The MORAL model of ethical decision-making is a helpful option for managing ethical dilemmas (Figure 16.5) (ANA, 2021; Center for Public Health Practice, 2022).

MORAL model of ethical decision making: Massage the dilemma: Collect all data, Identify related laws, ethics, and policies; Outline options: Identify options and consequences, Try to have at least three options; Review criteria and Resolve: Recognize best and worst case scenarios, Find applicable ethics and laws for each option; Affirm decision and Act: Make a decision, Act on the decision; Look back: Evaluate success, values, and ethics, Identify what should be different in future.
Figure 16.5 The MORAL model of ethical decision-making can be used by individuals or groups. (attribution: Copyright Rice University, OpenStax, under CC BY 4.0 license)

Unfolding Case Study

Unfolding Case Study #3: Part 2

Refer back to Unfolding Case Study #3: Part 1 for a review of the patient data. The nurse is experiencing moral distress about the patient’s situation. The nurse is concerned because she has previously interacted with the patient’s children before and knows they will be upset if they are not updated on their mother’s condition and decision to pursue palliative care. But on the other hand, the nurse knows she must respect the patient’s autonomy and her wishes not to contact her family. The following conversation takes place between the nurse and patient:

Nurse: Are you sure you don’t want to contact your children about the palliative care decision? It might be nice to have them here with you when the team comes to discuss your options. This is a hard decision to make on your own.
Patient: No, I don’t want them involved. I love my kids, but I know them well. They will want me to keep fighting, and I just don’t have it in me. I don’t want to tell them no and let them down.
Nurse: I understand your concerns. I’m not trying to pressure you or change your mind, but I just want to make sure you are certain about what you want.
4.
Generate solutions: Thinking about the “O” of the MORAL model of ethical decision-making, what options does the nurse have at this time?
5.
Take action: Of the options identified in the previous question, which is the best action for the nurse to take at this time?
6.
Evaluate outcomes: What findings would indicate the nurse’s moral distress has improved? What findings would indicate that it has worsened?

Clinical Judgment Measurement Model

Generate Solutions: The Four Topics Method

The MORAL model of decision-making is not the only common strategy for ethical decision-making. Another is the Four Topics Method, also known as the Four Quadrant Approach. This strategy works very well with teams. In this strategy, an ethical issue is explored through four separate lenses:

  1. Medical indications use the principles of beneficence and nonmaleficence to explore the problem, the treatment goals, and how to best benefit the patient while avoiding harm.
  2. Preferences of the patient use the principle of autonomy. This piece explores the patient, their health literacy, their understanding of the situation, their ability to make decisions for themselves, and their concerns.
  3. Quality of life embraces the principles of beneficence and nonmaleficence and the value of autonomy to explore how different options will affect the patient’s quality of life and ability to return to their baseline.
  4. Contextual features employ the principles of justice and fairness. This part explores any implicit bias on the part of providers or family members, any sociocultural or legal issues that may impact decisions, and any resource allocation issues.

Often, once the team explores a given situation from each of these angles, the correct decision becomes clear (ANA, 2021; Rich, 2023).

Ethics Committees

There may be times when an individual or healthcare team is unable to make an appropriate ethical determination. In these situations, a facility’s ethics committee, a group that works together on a regular basis to address ethical issues within the organization, might be able to help. These committees usually include employees such as providers, nurses, and chaplains, as well as the facility’s legal representation and perhaps even community members (Rich, 2023). Ethics committees can assist with clarification when there is confusion about ethical solutions, or they can become involved in making ethical decisions when teams are unable to come to a resolution. Additionally, when patients do not have a surrogate to speak for them and cannot speak for themselves, it is generally an agency’s ethics committee that acts on their behalf. Nurses should use their agency’s ethics committee when they have questions or concerns about whether situations are appropriate and fully ethical.

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