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Endnotes

FTC Approves AOL/Time Warner Merger with Conditions. (December 14, 2000). Federal Trade Commission. Retrieved from: https://www.ftc.gov/news-events/press-releases/2000/12/ftc-approves-aoltime-warner-merger-conditions.

Johnson, C. Y., & McGinley, L. (August 16, 2018). “FDA Approves First Generic Version of EpiPen.” The Washington Post. Retrieved from: https://www.washingtonpost.com/news/to-your-health/wp/2018/08/16/fda-approves-first-generic-version-of-epipen/?utm_term=.04ace0ebeaa6.

Phone Scams. Retrieved from: https://www.consumer.ftc.gov/articles/0076-phone-scams.

The Origins of EPA. EPA: United States Environmental Protection Agency. Retrieved from: https://www.epa.gov/history/origins-epa.

What is Administrative Law? Tech Policy Lab, University of Washington. Retrieved from: https://www.youtube.com/watch?v=ow5hZmU7Yfw.

Aguirre, D., & Von Post, R. (December 05, 2013). “Culture’s Critical Role in Change Management.” Strategy Business. Retrieved from: https://www.strategy-business.com/blog/Cultures-Critical-Role-in-Change-Management?gko=a3f98.

Mungei, V., et al. (February 22, 2012). “The Role of Education and Training to the Success of TQM Implementation.” Teamwork and Employee Empowerment. Retrieved from: http://tqmgroups.blogspot.com/p/role-of-education-and-training-to.html.

Napierala, B. (June 22, 2012). “Five Important Factors in Total Quality Management.” Five Important Factors in Total Quality Management. Retrieved from: http://aboutthree.com/blog/five-important-factors-in-total-quality-management/.

Stid, D., & Kramer, K. (N.d). “The Effective Organization: Five Questions to Translate Leadership into Strong Management.” The Bridgespan Group. Retrieved from: https://www.bridgespan.org/insights/library/organizational-effectiveness/the-effective-organization-five-questions.

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