Key Terms

aggression

behaviors intended to harm or assert dominance over others

anger

subjective, emotional state characterized by antagonism toward someone or something perceived as causing harm or offense

assisted dying

intentionally ending a life to prevent further pain and suffering

burnout

state of chronic physical and emotional exhaustion often associated with feelings of cynicism and detachment from work

compassion fatigue

decreased capacity for empathy over time due to repeated exposure to traumatic events or losses

complicated grief

type of grief characterized by prolonged and intense mourning

de-escalation

recognizing early signs of agitation or aggression, such as changes in a client’s body language, tone of voice, or behavior to prevent an escalating situation from becoming harmful or violent by reducing the intensity and reestablishing communication with the individual involved

disenfranchised grief

type of grief that is not openly acknowledged or socially supported

emotional abuse

(also: psychological abuse) involves a person subjecting or exposing another individual to behavior that can result in psychological trauma

emotional dysregulation

inability to manage or appropriately express emotions

grief

natural emotional response to loss

loss

actual or perceived deprivation of someone or something valued, leading to an experience of grief

physical abuse

intentional use of physical force that results in injury, pain, or impairment

psychological abuse

(also: emotional abuse) involves a person subjecting or exposing another individual to behavior that can result in psychological trauma

restraint

technique where physical or mechanical means restrict a client’s movement

seclusion

confining a client in a room from which the client cannot freely exit