Key Terms
- active listening
- therapeutic technique in which the nurse listens to a client closely, asking questions as needed, to fully understand the content of the message and the depth of the client’s emotion
- belief system
- perceptions that influence behaviors
- Clinical Judgment Measurement Model
- framework for nurses to use to decipher the client’s problem
- compliance
- adhering to treatment recommendations
- help-seeking pathway
- directions that clients take for help with their health problems
- nonverbal communication
- type of communication where those involved are communicating without words
- proxemic
- amount of space people prefer to have when engaging in conversation with others
- psychosocial assessment
- evaluation of a client’s mental health and social well-being; it assesses self-perception and the client’s ability to function in the community
- self-awareness
- where the nurse takes time to focus on self, their own words and actions, and reflects on the effectiveness of these in relation to a client interaction
- self-disclosure
- interactive communication process wherein one person shares information about themselves in an appropriate context, modeling the behavior for others in the therapeutic relationship
- therapeutic communication
- when a nurse supports, draws out information for an assessment, or provokes deeper understanding on what a client is communicating
- therapeutic relationship
- healthy relationship that develops over time, is based on mutual trust and respect, and there is a nurturing of health, hope, wellness, empathy, and therapeutic interventions to help the client through their current encounter