Skip to ContentGo to accessibility pageKeyboard shortcuts menu
OpenStax Logo

A color photograph of a group of health-care providers sitting around a table looking at a client holding his head.
Figure 3.1 Psychiatric-mental health nurses are important members of the interdisciplinary team that collaborates to evaluate and treat clients. (credit: U.S. Air Force photo/Staff Sgt. Lillian Moreno, Public Domain)

In the psychiatric-mental health (PMH) specialty, the nurse provides holistic care, using the skills of observation, interaction, assessment, and collaboration. The client’s safety and stability are the goals of care. The nurse also benefits from the helping relationship through professional growth. One critical factor that influences communication is self-awareness. The nurse should take time to reflect on how well they communicate and if there is a need for improvement. Nurses must learn to communicate with awareness of tone of voice, body language, nonverbal cues, preconceived views of clients, and the correct information to guide the client into a therapeutic relationship. This chapter presents the nursing techniques of therapeutic communication within the nurse-client relationship, the client’s experience, and specific guidelines for nursing care.


This book may not be used in the training of large language models or otherwise be ingested into large language models or generative AI offerings without OpenStax's permission.

Want to cite, share, or modify this book? This book uses the Creative Commons Attribution License and you must attribute OpenStax.

Attribution information
  • If you are redistributing all or part of this book in a print format, then you must include on every physical page the following attribution:
    Access for free at
  • If you are redistributing all or part of this book in a digital format, then you must include on every digital page view the following attribution:
    Access for free at
Citation information

© Jun 25, 2024 OpenStax. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution License . The OpenStax name, OpenStax logo, OpenStax book covers, OpenStax CNX name, and OpenStax CNX logo are not subject to the Creative Commons license and may not be reproduced without the prior and express written consent of Rice University.