Skip to ContentGo to accessibility pageKeyboard shortcuts menu
OpenStax Logo
Organizational Behavior

Management Skills Application Exercises

Organizational BehaviorManagement Skills Application Exercises
  1. You might find it interesting to see how you approach conflict resolution. To do this, simply complete this self-assessment. When you are done, refer to Appendix B for scoring details.

What Is Your Approach to Conflict Resolution?

Instructions: Think of a typical situation in which you have a disagreement with someone. Then answer the following items concerning how you would respond to the conflict. Circle the number that you feel is most appropriate.

Highly Unlikely Highly Likely
  1. I firmly push for my goals.
 1 2 3 4 5
  1. I always try to win an argument.
 1 2 3 4 5
  1. I try to show my opponent the logic of my position.
 1 2 3 4 5
  1. I like to discuss disagreements openly.
 1 2 3 4 5
  1. I try to work through our differences.
 1 2 3 4 5
  1. I try to get all concerns on the table for discussion.
 1 2 3 4 5
  1. I try to work for a mutually beneficial solution.
 1 2 3 4 5
  1. I try to compromise with the other person.
 1 2 3 4 5
  1. I seek a balance of gains and losses on each side.
 1 2 3 4 5
  1. I don’t like talking about disagreements.
 1 2 3 4 5
  1. I try to avoid unpleasantness for myself.
 1 2 3 4 5
  1. I avoid taking positions that may incite disagreement.
 1 2 3 4 5
  1. I try to think of the other person in any disagreement.
 1 2 3 4 5
  1. I try to preserve relationships in any conflict.
 1 2 3 4 5
  1. I try not to hurt the other person’s feelings.
 1 2 3 4 5
PreviousNext
Order a print copy
Citation/Attribution

This book may not be used in the training of large language models or otherwise be ingested into large language models or generative AI offerings without OpenStax's permission.

Want to cite, share, or modify this book? This book uses the Creative Commons Attribution License and you must attribute OpenStax.

Attribution information
  • If you are redistributing all or part of this book in a print format, then you must include on every physical page the following attribution:
    Access for free at https://openstax.org/books/organizational-behavior/pages/1-introduction
  • If you are redistributing all or part of this book in a digital format, then you must include on every digital page view the following attribution:
    Access for free at https://openstax.org/books/organizational-behavior/pages/1-introduction
Citation information

© Jan 9, 2024 OpenStax. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution License . The OpenStax name, OpenStax logo, OpenStax book covers, OpenStax CNX name, and OpenStax CNX logo are not subject to the Creative Commons license and may not be reproduced without the prior and express written consent of Rice University.