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bare metal server
physical server that is deployed for a single business that provides the business full access to the server resources
business continuity
plan that an organization puts in place to maintain its operational status in an emergency scenario
capital expenditure
cost for the acquisition of assets
cloud computing
(also, the cloud) information technology resources that are available through the internet on an on-demand or pay-as-you-go basis without the users needing to manage it
cloud consumer
entity that uses and maintains access to computing resources of a cloud provider
cloud provider
company that provides on-demand services such as data storage, applications, and infrastructure in a platform accessible through the internet
commercial off-the-shelf
commercially produced software or hardware that is available for sale and ready to install and use without customization
Communication as a Service (CaaS)
service that allows for the cloud-based delivery of services such as Voice over Internet Protocol, videoconferencing, and internet-based telecommunication services
community cloud
infrastructure shared by multiple organizations with a common interest
customer relationship management (CRM)
application that organizations use to manage customer interactions and lead management, and perform analytics
cybersecurity specialist
person who identifies and develops security strategies, verifies needed security improvements, and implements security strategies for an organization
data migration tool
software-based tool that is designed to move data from one data repository to another
Database as a Service (DBaaS)
service that gives cloud consumers the ability to manage and maintain relational and nonrelational databases
delivery model
resources offered by a cloud provider
deployment model
location, method, and entity responsible for controlling the infrastructure
disaster recovery
process an organization follows to reestablish operational status after an incident causes a system failure
elastic storage
ability for a cloud storage resource to expand or collapse based on demand
end user
entity that makes use of the technology provided by an organization
Firewall as a Service (FWaaS)
cybersecurity service that a cloud provider offers to protect the perimeter of a company’s network
home-grown application
software that is developed for an organization in-house, based on the development requirements of the organization
hot site storage
cloud service in which mission-critical data are stored in one location where the organization can have immediate access to the data
hybrid cloud
combination of public and private models that can be combined with on-premise infrastructure
infrastructure
facility and system used to support an organization’s operations
Infrastructure as a Service (IaaS)
cloud services deployment model that involves delivery of infrastructure resources, such as networking and storage
market share
sales a company has in its industry, usually calculated as a percentage
migration strategy
plan an organization will follow to move to the cloud
mission-critical platform
an application or program that will cause a financial burden if there is a loss of service
network engineer
person with the skill to design, implement, and manage a network in support of an organization’s mission
network-attached storage (NAS)
cloud serviceprovided storage system that is flexible and attaches to an organization’s network infrastructure
NIST Cloud Computing Reference Architecture
federal standard that can provide direction for an organization in the selection process, industry definitions, and components of a cloud architecture
on-premise environment
physical hardware, such as servers, network equipment, workstations, and network infrastructure
ongoing cost
expense for day-to-day operations
open-source software
free software that is available for use and modification without licensing
Platform as a Service (PaaS)
cloud services deployment model that involves management of the software and hardware resources for the purpose of development
private cloud
infrastructure dedicated to a single organization
public cloud
infrastructure that provides services in an on-demand environment
request for proposal
documentation of the details of a project, including the information technology resources that might be needed, in order to support the bidding process to get a fair price
request for quote
process for determining the pricing of information technology resources based on the organization’s understanding of what is needed
return on investment (ROI)
metric that determines the value of an investment
scalability
ability of a resource to be scaled up or down with minimal effort
Security as a Service (SECaaS)
cybersecurity service that a cloud provider offers to protect cloud consumers
service-level agreement (SLA)
document that outlines levels of service that a cloud provider assures the cloud consumer they will receive
Software as a Service (SaaS)
cloud services deployment model that involves delivery of applications in the cloud
software-defined network (SDN)
network that uses software for traffic management in programmable controllers and interfaces
storage-area network (SAN)
network that provides high-speed connectivity to a storage environment
supply chain management (SCM)
optimization of an organization's production and distribution of goods and services
system administrator
person who manages and maintains the information technology and information systems resources for an organization
Testing as a Service (TaaS)
service that cloud providers have built to outsource testing of software, application, and other components that would normally be performed in the organization
total cost of ownership
investment in a product for the lifetime of the product
up-front cost
expense for services before delivery
virtualization
service in which a physical computer environment creates a simulated computer environment
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