Chapter Outline
The days when organizations relied on paper files and simple data processing programs to maintain records and conduct business are long past. Technological advancements have given organizations the capability to handle massive amounts of data in a digital environment. Data provide organizations with vital information to improve efficiency and support competition in the marketplace. Businesses and other organizations must manage data and information effectively to promote their success and to avoid data inaccuracies, noncompliance with legal requirements, lost opportunities, increased costs, and dissatisfied customers. How organizations develop and maintain robust data and which systems they utilize are important to organizational success.