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Business Ethics

Assessment Questions

Business EthicsAssessment Questions
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Table of contents
  1. Preface
  2. 1 Why Ethics Matter
    1. Introduction
    2. 1.1 Being a Professional of Integrity
    3. 1.2 Ethics and Profitability
    4. 1.3 Multiple versus Single Ethical Standards
    5. Key Terms
    6. Summary
    7. Assessment Questions
    8. Endnotes
  3. 2 Ethics from Antiquity to the Present
    1. Introduction
    2. 2.1 The Concept of Ethical Business in Ancient Athens
    3. 2.2 Ethical Advice for Nobles and Civil Servants in Ancient China
    4. 2.3 Comparing the Virtue Ethics of East and West
    5. 2.4 Utilitarianism: The Greatest Good for the Greatest Number
    6. 2.5 Deontology: Ethics as Duty
    7. 2.6 A Theory of Justice
    8. Key Terms
    9. Summary
    10. Assessment Questions
    11. Endnotes
  4. 3 Defining and Prioritizing Stakeholders
    1. Introduction
    2. 3.1 Adopting a Stakeholder Orientation
    3. 3.2 Weighing Stakeholder Claims
    4. 3.3 Ethical Decision-Making and Prioritizing Stakeholders
    5. 3.4 Corporate Social Responsibility (CSR)
    6. Key Terms
    7. Summary
    8. Assessment Questions
    9. Endnotes
  5. 4 Three Special Stakeholders: Society, the Environment, and Government
    1. Introduction
    2. 4.1 Corporate Law and Corporate Responsibility
    3. 4.2 Sustainability: Business and the Environment
    4. 4.3 Government and the Private Sector
    5. Key Terms
    6. Summary
    7. Assessment Questions
    8. Endnotes
  6. 5 The Impact of Culture and Time on Business Ethics
    1. Introduction
    2. 5.1 The Relationship between Business Ethics and Culture
    3. 5.2 Business Ethics over Time
    4. 5.3 The Influence of Geography and Religion
    5. 5.4 Are the Values Central to Business Ethics Universal?
    6. Key Terms
    7. Summary
    8. Assessment Questions
    9. Endnotes
  7. 6 What Employers Owe Employees
    1. Introduction
    2. 6.1 The Workplace Environment and Working Conditions
    3. 6.2 What Constitutes a Fair Wage?
    4. 6.3 An Organized Workforce
    5. 6.4 Privacy in the Workplace
    6. Key Terms
    7. Summary
    8. Assessment Questions
    9. Endnotes
  8. 7 What Employees Owe Employers
    1. Introduction
    2. 7.1 Loyalty to the Company
    3. 7.2 Loyalty to the Brand and to Customers
    4. 7.3 Contributing to a Positive Work Atmosphere
    5. 7.4 Financial Integrity
    6. 7.5 Criticism of the Company and Whistleblowing
    7. Key Terms
    8. Summary
    9. Assessment Questions
    10. Endnotes
  9. 8 Recognizing and Respecting the Rights of All
    1. Introduction
    2. 8.1 Diversity and Inclusion in the Workforce
    3. 8.2 Accommodating Different Abilities and Faiths
    4. 8.3 Sexual Identification and Orientation
    5. 8.4 Income Inequalities
    6. 8.5 Animal Rights and the Implications for Business
    7. Key Terms
    8. Summary
    9. Assessment Questions
    10. Endnotes
  10. 9 Professions under the Microscope
    1. Introduction
    2. 9.1 Entrepreneurship and Start-Up Culture
    3. 9.2 The Influence of Advertising
    4. 9.3 The Insurance Industry
    5. 9.4 Ethical Issues in the Provision of Health Care
    6. Key Terms
    7. Summary
    8. Assessment Questions
    9. Endnotes
  11. 10 Changing Work Environments and Future Trends
    1. Introduction
    2. 10.1 More Telecommuting or Less?
    3. 10.2 Workplace Campuses
    4. 10.3 Alternatives to Traditional Patterns of Work
    5. 10.4 Robotics, Artificial Intelligence, and the Workplace of the Future
    6. Key Terms
    7. Summary
    8. Assessment Questions
    9. Endnotes
  12. 11 Epilogue: Why Ethics Still Matter
    1. Introduction
    2. 11.1 Business Ethics in an Evolving Environment
    3. 11.2 Committing to an Ethical View
    4. 11.3 Becoming an Ethical Professional
    5. 11.4 Making a Difference in the Business World
    6. Endnotes
  13. A | The Lives of Ethical Philosophers
  14. B | Profiles in Business Ethics: Contemporary Thought Leaders
  15. C | A Succinct Theory of Business Ethics
  16. Answer Key
    1. Chapter 1
    2. Chapter 2
    3. Chapter 3
    4. Chapter 4
    5. Chapter 5
    6. Chapter 6
    7. Chapter 7
    8. Chapter 8
    9. Chapter 9
    10. Chapter 10
  17. Index
1.

The common law concept that requires an employee to render loyal and faithful service to the employer is ________.

  1. the duty of confidentiality
  2. a non-compete agreement
  3. the duty of loyalty
  4. trade secret protection
2.

An employee who works in the graphic design department of a large advertising agency most likely cannot moonlight after business hours for a friend’s ________.

  1. bakery business
  2. web design business
  3. construction business
  4. landscaping design business
3.

True or false? All fifty states require that an employee refrain from acting in a manner contrary to the employer’s interest.

4.

Based on a non-compete agreement, what should the employee avoid creating with the employer?

5.

What duty requires an employee to maintain the secrecy of proprietary material, such as trade secrets, intellectual property, and customer data?

6.

Which of the following is especially important for developing and maintaining employee loyalty to the brand?

  1. empowerment
  2. engagement
  3. commitment
  4. dedication
7.

Efforts to get employees to believe in the product, to commit to the idea that the company is selling something worth buying, and even to think about buying it are part of ________.

  1. brand loyalty
  2. internal marketing
  3. employee engagement
  4. company identity
8.

True or false? Employees are more likely to develop some degree of brand loyalty when they have a common sense of purpose and identity with the company.

9.

Why should employees care about the way they treat customers?

10.

A patient becomes violent on hospital premises after being turned down for the clinical trial of a new drug therapy. This scenario fits which of the following workplace violence categories?

  1. traditional criminal intent
  2. violence by one worker against another
  3. violence stemming from a personal relationship
  4. violence by a customer
11.

Understanding the various personalities at work can be a complex task, but it is an important one for developing which of the following?

  1. collegiality
  2. emotional intelligence
  3. empathy
  4. personality harmony
12.

True or false? Emotional intelligence is a willingness to step into someone else’s shoes.

13.

Regardless of their working style, preferences, or quirks, what do employees owe one another?

14.

What are the four categories of violence at work, according to the National Institute for Occupational Safety and Health (NIOSH)?

15.

The buying or selling of stocks, bonds, or other investments based on nonpublic information that is likely to favorably affect the price of the security being traded is which of the following?

  1. insider trading
  2. bribery
  3. illegal transaction
  4. manipulation
16.

A payment in some form (cash or noncash) for an act that runs counter to the legal or ethical culture of the work environment is called ________.

  1. insider trading
  2. bribery
  3. illegal transaction
  4. manipulation
17.

True or false? Because legal and cultural differences allow bribes in some other countries, U.S. firms and their employees are permitted to pay them.

18.

Bribery generally injures individuals and which other entities?

19.

List the factors that help establish the ethics (and legality) of gift giving and receiving.

20.

Going to an official government agency and disclosing an employer’s violation of the law is ________.

  1. insider trading
  2. whistleblowing
  3. free speech expression
  4. tattle telling
21.

True or false? Most U.S. companies prohibit employees from disclosing or discussing salaries among themselves.

22.

True or false? The First Amendment does not protect employees at work who criticize their boss or their company.

23.

What kind of information can employees post online under the protection of federal statute?

24.

What is typically not an appropriate motive for reporting the employer to authorities, unless the company is breaking the law?

25.

What should the employees usually try first before going public with an accusation that their company may be breaking the law?

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