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Table of contents
  1. Preface
  2. 1 Why Ethics Matter
    1. Introduction
    2. 1.1 Being a Professional of Integrity
    3. 1.2 Ethics and Profitability
    4. 1.3 Multiple versus Single Ethical Standards
    5. Key Terms
    6. Summary
    7. Assessment Questions
    8. Endnotes
  3. 2 Ethics from Antiquity to the Present
    1. Introduction
    2. 2.1 The Concept of Ethical Business in Ancient Athens
    3. 2.2 Ethical Advice for Nobles and Civil Servants in Ancient China
    4. 2.3 Comparing the Virtue Ethics of East and West
    5. 2.4 Utilitarianism: The Greatest Good for the Greatest Number
    6. 2.5 Deontology: Ethics as Duty
    7. 2.6 A Theory of Justice
    8. Key Terms
    9. Summary
    10. Assessment Questions
    11. Endnotes
  4. 3 Defining and Prioritizing Stakeholders
    1. Introduction
    2. 3.1 Adopting a Stakeholder Orientation
    3. 3.2 Weighing Stakeholder Claims
    4. 3.3 Ethical Decision-Making and Prioritizing Stakeholders
    5. 3.4 Corporate Social Responsibility (CSR)
    6. Key Terms
    7. Summary
    8. Assessment Questions
    9. Endnotes
  5. 4 Three Special Stakeholders: Society, the Environment, and Government
    1. Introduction
    2. 4.1 Corporate Law and Corporate Responsibility
    3. 4.2 Sustainability: Business and the Environment
    4. 4.3 Government and the Private Sector
    5. Key Terms
    6. Summary
    7. Assessment Questions
    8. Endnotes
  6. 5 The Impact of Culture and Time on Business Ethics
    1. Introduction
    2. 5.1 The Relationship between Business Ethics and Culture
    3. 5.2 Business Ethics over Time
    4. 5.3 The Influence of Geography and Religion
    5. 5.4 Are the Values Central to Business Ethics Universal?
    6. Key Terms
    7. Summary
    8. Assessment Questions
    9. Endnotes
  7. 6 What Employers Owe Employees
    1. Introduction
    2. 6.1 The Workplace Environment and Working Conditions
    3. 6.2 What Constitutes a Fair Wage?
    4. 6.3 An Organized Workforce
    5. 6.4 Privacy in the Workplace
    6. Key Terms
    7. Summary
    8. Assessment Questions
    9. Endnotes
  8. 7 What Employees Owe Employers
    1. Introduction
    2. 7.1 Loyalty to the Company
    3. 7.2 Loyalty to the Brand and to Customers
    4. 7.3 Contributing to a Positive Work Atmosphere
    5. 7.4 Financial Integrity
    6. 7.5 Criticism of the Company and Whistleblowing
    7. Key Terms
    8. Summary
    9. Assessment Questions
    10. Endnotes
  9. 8 Recognizing and Respecting the Rights of All
    1. Introduction
    2. 8.1 Diversity and Inclusion in the Workforce
    3. 8.2 Accommodating Different Abilities and Faiths
    4. 8.3 Sexual Identification and Orientation
    5. 8.4 Income Inequalities
    6. 8.5 Animal Rights and the Implications for Business
    7. Key Terms
    8. Summary
    9. Assessment Questions
    10. Endnotes
  10. 9 Professions under the Microscope
    1. Introduction
    2. 9.1 Entrepreneurship and Start-Up Culture
    3. 9.2 The Influence of Advertising
    4. 9.3 The Insurance Industry
    5. 9.4 Ethical Issues in the Provision of Health Care
    6. Key Terms
    7. Summary
    8. Assessment Questions
    9. Endnotes
  11. 10 Changing Work Environments and Future Trends
    1. Introduction
    2. 10.1 More Telecommuting or Less?
    3. 10.2 Workplace Campuses
    4. 10.3 Alternatives to Traditional Patterns of Work
    5. 10.4 Robotics, Artificial Intelligence, and the Workplace of the Future
    6. Key Terms
    7. Summary
    8. Assessment Questions
    9. Endnotes
  12. 11 Epilogue: Why Ethics Still Matter
    1. Introduction
    2. 11.1 Business Ethics in an Evolving Environment
    3. 11.2 Committing to an Ethical View
    4. 11.3 Becoming an Ethical Professional
    5. 11.4 Making a Difference in the Business World
    6. Endnotes
  13. A | The Lives of Ethical Philosophers
  14. B | Profiles in Business Ethics: Contemporary Thought Leaders
  15. C | A Succinct Theory of Business Ethics
  16. Answer Key
    1. Chapter 1
    2. Chapter 2
    3. Chapter 3
    4. Chapter 4
    5. Chapter 5
    6. Chapter 6
    7. Chapter 7
    8. Chapter 8
    9. Chapter 9
    10. Chapter 10
  17. Index
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2. Anita Raghaven, “For Rajat Gupta, Returning Is a Hard Road,” New York Times, August 15, 2017. https://www.nytimes.com/2017/08/15/business/dealbook/rajat-gupta.html; Patricia Hurtado, “Ex-Goldman Director Rajat Gupta Back Home after Prison Stay,” Bloomberg, January 19, 2016. https://www.bloomberg.com/news/articles/2016-01-19/ex-goldman-director-rajat-gupta-back-home-after-prison-stay.
3. Samuel Clowes Huneke, “Raj Rajaratnam and Insider Trading,” The Seven Pillars Institute for Global Finance and Ethics. https://sevenpillarsinstitute.org/case-studies/raj-rajaratnam-and-insider-trading-2/ (accessed June 30, 2018).
4. Chelsea Bateman, “General Motors: A Recall Nightmare (2014),” Business Ethics Case Analyses, November 23, 2015. http://businessethicscases.blogspot.com/2015/11/general-motors-recall-nightmare-2014_23.html.
5. Greg DePersio, “How Have Businesses Evolved over Time?” Investopedia. https://www.investopedia.com/ask/answers/022615/how-have-business-ethics-evolved-over-time.asp#ixzz5IJV5DK2U (accessed June 13, 2018).
6. Google. https://www.google.com/about/our-company/ (accessed June 29, 2018).
7. Ben W. Heinemen, Jr., “The Google Case: When Law and Ethics Collide,” The Atlantic, January 13, 2010. https://www.theatlantic.com/politics/archive/2010/01/the-google-case-when-law-and-ethics-collide/33438/.
8. Sherisse Pham, “Google Now Has Two Apps in China, but Search Remains Off Limits,” CNN Tech, May 31, 2018. http://money.cnn.com/2018/05/31/technology/google-in-china-files-app/index.html.
9. Ben W. Heinemen, Jr., “The Google Case: When Law and Ethics Collide,” The Atlantic, January 13, 2010. https://www.theatlantic.com/politics/archive/2010/01/the-google-case-when-law-and-ethics-collide/33438/.
10. Julia Steinberg and Natasha Khan, “It Takes Careful Planning to Scale a Mountain of Cheese,” Wall Street Journal, December 10, 2017. https://www.wsj.com/articles/it-takes-careful-planning-to-scale-a-mountain-of-cheese-1512930205.
11. Julia Steinberg and Natasha Khan, “It Takes Careful Planning to Scale a Mountain of Cheese,” Wall Street Journal, December 10, 2017. https://www.wsj.com/articles/it-takes-careful-planning-to-scale-a-mountain-of-cheese-1512930205.
12. Ellen Wulfhorst, “Work-life Balance Boosts Workplace Ethics: Survey,” Reuters, April 16, 2007. https://www.reuters.com/article/us-work/work-life-balance-boosts-workplace-ethics-survey-idUSN1631548120070416 (accessed June 20, 2018).
13. Walmart, 2017 Annual Report. http://s2.q4cdn.com/056532643/files/doc_financials/2017/Annual/WMT_2017_AR-(1).pdf (accessed February 7, 2018).
14. Ylan Q. Mui and Michael S. Rosenwald, “Wal-Mart’s New Tack: Show ’Em the Payoff,” Washington Post, September 12, 2007. http://www.washingtonpost.com/wp-dyn/content/article/2007/09/12/AR2007091202513.html?hpid=moreheadlines.
15. Maria Halkias, “Wal-Mart CEO Thinks No One Should Pay $99 for Free Shipping,” Dallas Morning News, June 2, 2017. https://www.dallasnews.com/business/retail/2017/06/02/wal-marts-a-giant-orange-machine-is-part-of-wal-marts-online-strategy.
16. Hayley Peterson, “Meet the Average Wal-Mart Shopper,” Business Insider, September 18, 2014. http://www.businessinsider.com/meet-the-average-wal-mart-shopper-2014-9.
17. Timothy Jordan, “The Good, The Bad, and Wal-Mart,” Workplace Fairness. https://www.workplacefairness.org/reports/good-bad-wal-mart/wal-mart.php (accessed February 8, 2018).
18. Krissy Clark, “Save Money. Live Better,” Slate, April 2, 2014. http://www.slate.com/articles/business/moneybox/2014/04/walmart_employees_on_food_stamps_their_wages_aren_t_enough_to_get_by.html.
19. Rob Wile, “The Walmart Heirs Just Made $12.7 Billion in One Day,” Time, November 17, 2017. http://time.com/money/5029034/walmart-fortune-heirs-12-7-billion-in-one-day/.
20. Darrell Brown, “Ethics and Professionalism in the Workplace,” Indianapolis Recorder, September 15, 2016. http://www.indianapolisrecorder.com/business/article_36d05298-7b96-11e6-8226-033c365dab07.html.
21. Mathew Jenkin, “Millennials Want to Work for Employers Committed to Values and Ethics,” The Guardian, May 5, 2015. https://www.theguardian.com/sustainable-business/2015/may/05/millennials-employment-employers-values-ethics-jobs.
22. “Employee Job Satisfaction and Engagement: Revitalizing a Changing Workforce,” The Society for Human Resource Management. https://www.shrm.org/hr-today/trends-and-forecasting/research-and-surveys/Documents/2016-Employee-Job-Satisfaction-and-Engagement-Report.pdf (accessed February 10, 2018).
23. “Employee Job Satisfaction and Engagement: Revitalizing a Changing Workforce,” The Society for Human Resource Management. https://www.shrm.org/hr-today/trends-and-forecasting/research-and-surveys/Documents/2016-Employee-Job-Satisfaction-and-Engagement-Report.pdf (accessed February 10, 2018).
24. Kirk O. Hanson, The Six Ethical Dilemmas Every Professional Faces. (Waltham, MA: Bentley University, Center for Business Ethics, February 3, 2014). https://www.bentley.edu/sites/www.bentley.edu.centers/files/2014/10/22/Hanson%20VERIZON%20Monograph_2014-10%20Final%20%281%29.pdf (accessed June 21, 2018).
25. Jill Suttie, “How Does Valuing Money Affect Your Happiness?” Greater Good Magazine, October 30, 2017. https://greatergood.berkeley.edu/article/item/how_does_valuing_money_affect_your_happiness.
26. Richard Nieva and Sean Hollister, “Read Google’s AI Ethics Memo: ‘We Are Not Developing AI for Use in Weapons,’” Cnet.com, June 7, 2018. https://www.cnet.com/news/read-googles-ai-ethics-memo-we-are-not-developing-ai-for-use-in-weapons/.
27. William H. Swanson, Swanson’s Unwritten Rules of Management (Waltham, MA: Raytheon, 2005).
28. Del Jones, “CEOs Say How You Treat a Waiter Can Predict a Lot about Character,” USA Today, April 14, 2006. http://www.ign.com/boards/threads/ceos-say-how-you-treat-a-waiter-can-predict-a-lot-about-character.115174051/ (accessed February 15, 2018).
29. Tom Ehrenfeld, “The Rewritten Rules of Management,” 2–3. https://changethis.com/manifesto/23.RewrittenRules/pdf/23.RewrittenRules.pdf (accessed February 15, 2018).
30. Tom Ehrenfeld, “The Rewritten Rules of Management,” 3. https://changethis.com/manifesto/23.RewrittenRules/pdf/23.RewrittenRules.pdf (accessed February 15, 2018).
31. “Bill Swanson: Biography,” Raytheon. https://www.raytheon.com/rtnwcm/groups/public/documents/profile/bio_swanson.pdf (accessed February 16, 2018).
32. “UPS Growth Accelerates in 2017,” February 1, 2018. https://globenewswire.com/news-release/2018/02/01/1329929/0/en/UPS-Growth-Accelerates-In-2017.html.
33. “Xerox Corporation Form 10-K,” SEC filing. https://www.sec.gov/Archives/edgar/data/108772/000010877218000012/xrx-123117x10xk.htm.
34. Kirk O. Hanson, The Six Ethical Dilemmas Every Professional Faces, Bentley University: Center for Business Ethics, February 3, 2014. https://www.bentley.edu/sites/www.bentley.edu.centers/files/2014/10/22/Hanson%20VERIZON%20Monograph_2014-10%20Final%20%281%29.pdf (accessed June 21, 2018).
35. Jessica Stillman, “Here Are the Personal Mission Statements of Musk, Branson, and Oprah (Plus 7 Questions to Write Your Own),” Inc., May 29, 2018. https://www.inc.com/jessica-stillman/how-to-write-your-own-personal-mission-statement-7-questions.html.
36. Drew Hendricks, “Personal Mission Statement of 13 CEOs and Lessons You Need to Learn,” Forbes, November 10, 2014. https://www.forbes.com/sites/drewhendricks/2014/11/10/personal-mission-statement-of-14-ceos-and-lessons-you-need-to-learn/#1e7644621e5e.
37. Larissa Zimberoff, “From Brewery to Bakery: A Flour That Fights Waste,” New York Times, June 25, 2018. https://www.nytimes.com/2018/06/25/dining/brewery-grain-flour-recycling.html. Rise Products. http://www.riseproducts.co/ (accessed July 1, 2018).
38. TOMS. https://www.toms.com/ (accessed July 1, 2018).
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