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  1. Preface
  2. 1 Why Ethics Matter
    1. Introduction
    2. 1.1 Being a Professional of Integrity
    3. 1.2 Ethics and Profitability
    4. 1.3 Multiple versus Single Ethical Standards
    5. Summary
    6. Key Terms
    7. Assessment Questions
    8. End Notes
  3. 2 Ethics from Antiquity to the Present
    1. Introduction
    2. 2.1 The Concept of Ethical Business in Ancient Athens
    3. 2.2 Ethical Advice for Nobles and Civil Servants in Ancient China
    4. 2.3 Comparing the Virtue Ethics of East and West
    5. 2.4 Utilitarianism: The Greatest Good for the Greatest Number
    6. 2.5 Deontology: Ethics as Duty
    7. 2.6 A Theory of Justice
    8. Summary
    9. Key Terms
    10. Assessment Questions
    11. End Notes
  4. 3 Defining and Prioritizing Stakeholders
    1. Introduction
    2. 3.1 Adopting a Stakeholder Orientation
    3. 3.2 Weighing Stakeholder Claims
    4. 3.3 Ethical Decision-Making and Prioritizing Stakeholders
    5. 3.4 Corporate Social Responsibility (CSR)
    6. Summary
    7. Key Terms
    8. Assessment Questions
    9. End Notes
  5. 4 Three Special Stakeholders: Society, the Environment, and Government
    1. Introduction
    2. 4.1 Corporate Law and Corporate Responsibility
    3. 4.2 Sustainability: Business and the Environment
    4. 4.3 Government and the Private Sector
    5. Summary
    6. Key Terms
    7. Assessment Questions
    8. End Notes
  6. 5 The Impact of Culture and Time on Business Ethics
    1. Introduction
    2. 5.1 The Relationship between Business Ethics and Culture
    3. 5.2 Business Ethics over Time
    4. 5.3 The Influence of Geography and Religion
    5. 5.4 Are the Values Central to Business Ethics Universal?
    6. Summary
    7. Key Terms
    8. Assessment Questions
    9. End Notes
  7. 6 What Employers Owe Employees
    1. Introduction
    2. 6.1 The Workplace Environment and Working Conditions
    3. 6.2 What Constitutes a Fair Wage?
    4. 6.3 An Organized Workforce
    5. 6.4 Privacy in the Workplace
    6. Summary
    7. Key Terms
    8. Assessment Questions
    9. End Notes
  8. 7 What Employees Owe Employers
    1. Introduction
    2. 7.1 Loyalty to the Company
    3. 7.2 Loyalty to the Brand and to Customers
    4. 7.3 Contributing to a Positive Work Atmosphere
    5. 7.4 Financial Integrity
    6. 7.5 Criticism of the Company and Whistleblowing
    7. Summary
    8. Key Terms
    9. Assessment Questions
    10. End Notes
  9. 8 Recognizing and Respecting the Rights of All
    1. Introduction
    2. 8.1 Diversity and Inclusion in the Workforce
    3. 8.2 Accommodating Different Abilities and Faiths
    4. 8.3 Sexual Identification and Orientation
    5. 8.4 Income Inequalities
    6. 8.5 Animal Rights and the Implications for Business
    7. Summary
    8. Key Terms
    9. Assessment Questions
    10. End Notes
  10. 9 Professions under the Microscope
    1. Introduction
    2. 9.1 Entrepreneurship and Start-Up Culture
    3. 9.2 The Influence of Advertising
    4. 9.3 The Insurance Industry
    5. 9.4 Ethical Issues in the Provision of Health Care
    6. Summary
    7. Key Terms
    8. Assessment Questions
    9. End Notes
  11. 10 Changing Work Environments and Future Trends
    1. Introduction
    2. 10.1 More Telecommuting or Less?
    3. 10.2 Workplace Campuses
    4. 10.3 Alternatives to Traditional Patterns of Work
    5. 10.4 Robotics, Artificial Intelligence, and the Workplace of the Future
    6. Summary
    7. Key Terms
    8. Assessment Questions
    9. End Notes
  12. 11 Epilogue: Why Ethics Still Matter
    1. Introduction
    2. 11.1 Business Ethics in an Evolving Environment
    3. 11.2 Committing to an Ethical View
    4. 11.3 Becoming an Ethical Professional
    5. 11.4 Making a Difference in the Business World
    6. End Notes
  13. A | The Lives of Ethical Philosophers
  14. B | Profiles in Business Ethics: Contemporary Thought Leaders
  15. C | A Succinct Theory of Business Ethics
  16. Answer Key
    1. Chapter 1
    2. Chapter 2
    3. Chapter 3
    4. Chapter 4
    5. Chapter 5
    6. Chapter 6
    7. Chapter 7
    8. Chapter 8
    9. Chapter 9
    10. Chapter 10
    11. Chapter 11
  17. Index
1Pratik Patel, “Applying Virtue Ethics: The Rajat Gupta Case,” The Seven Pillars Institute for Global Finance and Ethics, February 11, 2013. https://sevenpillarsinstitute.org/applying-virtue-ethics-the-rajat-gupta-case/.
2Anita Raghaven, “For Rajat Gupta, Returning Is a Hard Road,” New York Times, August 15, 2017. https://www.nytimes.com/2017/08/15/business/dealbook/rajat-gupta.html; Patricia Hurtado, “Ex-Goldman Director Rajat Gupta Back Home after Prison Stay,” Bloomberg, January 19, 2016. https://www.bloomberg.com/news/articles/2016-01-19/ex-goldman-director-rajat-gupta-back-home-after-prison-stay.
3Samuel Clowes Huneke, “Raj Rajaratnam and Insider Trading,” The Seven Pillars Institute for Global Finance and Ethics. https://sevenpillarsinstitute.org/case-studies/raj-rajaratnam-and-insider-trading-2/ (accessed June 30, 2018).
4Chelsea Bateman, “General Motors: A Recall Nightmare (2014),” Business Ethics Case Analyses, November 23, 2015. http://businessethicscases.blogspot.com/2015/11/general-motors-recall-nightmare-2014_23.html.
5Greg DePersio, “How Have Businesses Evolved over Time?” Investopedia. https://www.investopedia.com/ask/answers/022615/how-have-business-ethics-evolved-over-time.asp#ixzz5IJV5DK2U (accessed June 13, 2018).
6Google. https://www.google.com/about/our-company/ (accessed June 29, 2018).
7Ben W. Heinemen, Jr., “The Google Case: When Law and Ethics Collide,” The Atlantic, January 13, 2010. https://www.theatlantic.com/politics/archive/2010/01/the-google-case-when-law-and-ethics-collide/33438/.
8Sherisse Pham, “Google Now Has Two Apps in China, but Search Remains Off Limits,” CNN Tech, May 31, 2018. http://money.cnn.com/2018/05/31/technology/google-in-china-files-app/index.html.
9Ben W. Heinemen, Jr., “The Google Case: When Law and Ethics Collide,” The Atlantic, January 13, 2010. https://www.theatlantic.com/politics/archive/2010/01/the-google-case-when-law-and-ethics-collide/33438/.
10Julia Steinberg and Natasha Khan, “It Takes Careful Planning to Scale a Mountain of Cheese,” Wall Street Journal, December 10, 2017. https://www.wsj.com/articles/it-takes-careful-planning-to-scale-a-mountain-of-cheese-1512930205.
11Julia Steinberg and Natasha Khan, “It Takes Careful Planning to Scale a Mountain of Cheese,” Wall Street Journal, December 10, 2017. https://www.wsj.com/articles/it-takes-careful-planning-to-scale-a-mountain-of-cheese-1512930205.
12Ellen Wulfhorst, “Work-life Balance Boosts Workplace Ethics: Survey,” Reuters, April 16, 2007. https://www.reuters.com/article/us-work/work-life-balance-boosts-workplace-ethics-survey-idUSN1631548120070416 (accessed June 20, 2018).
13Walmart, 2017 Annual Report. http://s2.q4cdn.com/056532643/files/doc_financials/2017/Annual/WMT_2017_AR-(1).pdf (accessed February 7, 2018).
14Ylan Q. Mui and Michael S. Rosenwald, “Wal-Mart’s New Tack: Show ’Em the Payoff,” Washington Post, September 12, 2007. http://www.washingtonpost.com/wp-dyn/content/article/2007/09/12/AR2007091202513.html?hpid=moreheadlines.
15Maria Halkias, “Wal-Mart CEO Thinks No One Should Pay $99 for Free Shipping,” Dallas Morning News, June 2, 2017. https://www.dallasnews.com/business/retail/2017/06/02/wal-marts-a-giant-orange-machine-is-part-of-wal-marts-online-strategy.
16Hayley Peterson, “Meet the Average Wal-Mart Shopper,” Business Insider, September 18, 2014. http://www.businessinsider.com/meet-the-average-wal-mart-shopper-2014-9.
17Timothy Jordan, “The Good, The Bad, and Wal-Mart,” Workplace Fairness. https://www.workplacefairness.org/reports/good-bad-wal-mart/wal-mart.php (accessed February 8, 2018).
18Krissy Clark, “Save Money. Live Better,” Slate, April 2, 2014. http://www.slate.com/articles/business/moneybox/2014/04/walmart_employees_on_food_stamps_their_wages_aren_t_enough_to_get_by.html.
19Rob Wile, “The Walmart Heirs Just Made $12.7 Billion in One Day,” Time, November 17, 2017. http://time.com/money/5029034/walmart-fortune-heirs-12-7-billion-in-one-day/.
20Darrell Brown, “Ethics and Professionalism in the Workplace,” Indianapolis Recorder, September 15, 2016. http://www.indianapolisrecorder.com/business/article_36d05298-7b96-11e6-8226-033c365dab07.html.
21Mathew Jenkin, “Millennials Want to Work for Employers Committed to Values and Ethics,” The Guardian, May 5, 2015. https://www.theguardian.com/sustainable-business/2015/may/05/millennials-employment-employers-values-ethics-jobs.
22“Employee Job Satisfaction and Engagement: Revitalizing a Changing Workforce,” The Society for Human Resource Management. https://www.shrm.org/hr-today/trends-and-forecasting/research-and-surveys/Documents/2016-Employee-Job-Satisfaction-and-Engagement-Report.pdf (accessed February 10, 2018).
23“Employee Job Satisfaction and Engagement: Revitalizing a Changing Workforce,” The Society for Human Resource Management. https://www.shrm.org/hr-today/trends-and-forecasting/research-and-surveys/Documents/2016-Employee-Job-Satisfaction-and-Engagement-Report.pdf (accessed February 10, 2018).
24Kirk O. Hanson, The Six Ethical Dilemmas Every Professional Faces. (Waltham, MA: Bentley University, Center for Business Ethics, February 3, 2014). https://www.bentley.edu/sites/www.bentley.edu.centers/files/2014/10/22/Hanson%20VERIZON%20Monograph_2014-10%20Final%20%281%29.pdf (accessed June 21, 2018).
25Jill Suttie, “How Does Valuing Money Affect Your Happiness?” Greater Good Magazine, October 30, 2017. https://greatergood.berkeley.edu/article/item/how_does_valuing_money_affect_your_happiness.
26Richard Nieva and Sean Hollister, “Read Google’s AI Ethics Memo: ‘We Are Not Developing AI for Use in Weapons,’” Cnet.com, June 7, 2018. https://www.cnet.com/news/read-googles-ai-ethics-memo-we-are-not-developing-ai-for-use-in-weapons/.
27William H. Swanson, Swanson’s Unwritten Rules of Management (Waltham, MA: Raytheon, 2005).
28Del Jones, “CEOs Say How You Treat a Waiter Can Predict a Lot about Character,” USA Today, April 14, 2006. http://www.ign.com/boards/threads/ceos-say-how-you-treat-a-waiter-can-predict-a-lot-about-character.115174051/ (accessed February 15, 2018).
29Tom Ehrenfeld, “The Rewritten Rules of Management,” 2–3. https://changethis.com/manifesto/23.RewrittenRules/pdf/23.RewrittenRules.pdf (accessed February 15, 2018).
30Tom Ehrenfeld, “The Rewritten Rules of Management,” 3. https://changethis.com/manifesto/23.RewrittenRules/pdf/23.RewrittenRules.pdf (accessed February 15, 2018).
31“Bill Swanson: Biography,” Raytheon. https://www.raytheon.com/rtnwcm/groups/public/documents/profile/bio_swanson.pdf (accessed February 16, 2018).
32“UPS Growth Accelerates in 2017,” February 1, 2018. https://globenewswire.com/news-release/2018/02/01/1329929/0/en/UPS-Growth-Accelerates-In-2017.html.
33“Xerox Corporation Form 10-K,” SEC filing. https://www.sec.gov/Archives/edgar/data/108772/000010877218000012/xrx-123117x10xk.htm.
34Kirk O. Hanson, The Six Ethical Dilemmas Every Professional Faces, Bentley University: Center for Business Ethics, February 3, 2014. https://www.bentley.edu/sites/www.bentley.edu.centers/files/2014/10/22/Hanson%20VERIZON%20Monograph_2014-10%20Final%20%281%29.pdf (accessed June 21, 2018).
35Jessica Stillman, “Here Are the Personal Mission Statements of Musk, Branson, and Oprah (Plus 7 Questions to Write Your Own),” Inc., May 29, 2018. https://www.inc.com/jessica-stillman/how-to-write-your-own-personal-mission-statement-7-questions.html.
36Drew Hendricks, “Personal Mission Statement of 13 CEOs and Lessons You Need to Learn,” Forbes, November 10, 2014. https://www.forbes.com/sites/drewhendricks/2014/11/10/personal-mission-statement-of-14-ceos-and-lessons-you-need-to-learn/#1e7644621e5e.
37Larissa Zimberoff, “From Brewery to Bakery: A Flour That Fights Waste,” New York Times, June 25, 2018. https://www.nytimes.com/2018/06/25/dining/brewery-grain-flour-recycling.html. Rise Products. http://www.riseproducts.co/ (accessed July 1, 2018).
38TOMS. https://www.toms.com/ (accessed July 1, 2018).
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