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Business Ethics

Assessment Questions

Business EthicsAssessment Questions
Table of contents
  1. Preface
  2. 1 Why Ethics Matter
    1. Introduction
    2. 1.1 Being a Professional of Integrity
    3. 1.2 Ethics and Profitability
    4. 1.3 Multiple versus Single Ethical Standards
    5. Key Terms
    6. Summary
    7. Assessment Questions
    8. Endnotes
  3. 2 Ethics from Antiquity to the Present
    1. Introduction
    2. 2.1 The Concept of Ethical Business in Ancient Athens
    3. 2.2 Ethical Advice for Nobles and Civil Servants in Ancient China
    4. 2.3 Comparing the Virtue Ethics of East and West
    5. 2.4 Utilitarianism: The Greatest Good for the Greatest Number
    6. 2.5 Deontology: Ethics as Duty
    7. 2.6 A Theory of Justice
    8. Key Terms
    9. Summary
    10. Assessment Questions
    11. Endnotes
  4. 3 Defining and Prioritizing Stakeholders
    1. Introduction
    2. 3.1 Adopting a Stakeholder Orientation
    3. 3.2 Weighing Stakeholder Claims
    4. 3.3 Ethical Decision-Making and Prioritizing Stakeholders
    5. 3.4 Corporate Social Responsibility (CSR)
    6. Key Terms
    7. Summary
    8. Assessment Questions
    9. Endnotes
  5. 4 Three Special Stakeholders: Society, the Environment, and Government
    1. Introduction
    2. 4.1 Corporate Law and Corporate Responsibility
    3. 4.2 Sustainability: Business and the Environment
    4. 4.3 Government and the Private Sector
    5. Key Terms
    6. Summary
    7. Assessment Questions
    8. Endnotes
  6. 5 The Impact of Culture and Time on Business Ethics
    1. Introduction
    2. 5.1 The Relationship between Business Ethics and Culture
    3. 5.2 Business Ethics over Time
    4. 5.3 The Influence of Geography and Religion
    5. 5.4 Are the Values Central to Business Ethics Universal?
    6. Key Terms
    7. Summary
    8. Assessment Questions
    9. Endnotes
  7. 6 What Employers Owe Employees
    1. Introduction
    2. 6.1 The Workplace Environment and Working Conditions
    3. 6.2 What Constitutes a Fair Wage?
    4. 6.3 An Organized Workforce
    5. 6.4 Privacy in the Workplace
    6. Key Terms
    7. Summary
    8. Assessment Questions
    9. Endnotes
  8. 7 What Employees Owe Employers
    1. Introduction
    2. 7.1 Loyalty to the Company
    3. 7.2 Loyalty to the Brand and to Customers
    4. 7.3 Contributing to a Positive Work Atmosphere
    5. 7.4 Financial Integrity
    6. 7.5 Criticism of the Company and Whistleblowing
    7. Key Terms
    8. Summary
    9. Assessment Questions
    10. Endnotes
  9. 8 Recognizing and Respecting the Rights of All
    1. Introduction
    2. 8.1 Diversity and Inclusion in the Workforce
    3. 8.2 Accommodating Different Abilities and Faiths
    4. 8.3 Sexual Identification and Orientation
    5. 8.4 Income Inequalities
    6. 8.5 Animal Rights and the Implications for Business
    7. Key Terms
    8. Summary
    9. Assessment Questions
    10. Endnotes
  10. 9 Professions under the Microscope
    1. Introduction
    2. 9.1 Entrepreneurship and Start-Up Culture
    3. 9.2 The Influence of Advertising
    4. 9.3 The Insurance Industry
    5. 9.4 Ethical Issues in the Provision of Health Care
    6. Key Terms
    7. Summary
    8. Assessment Questions
    9. Endnotes
  11. 10 Changing Work Environments and Future Trends
    1. Introduction
    2. 10.1 More Telecommuting or Less?
    3. 10.2 Workplace Campuses
    4. 10.3 Alternatives to Traditional Patterns of Work
    5. 10.4 Robotics, Artificial Intelligence, and the Workplace of the Future
    6. Key Terms
    7. Summary
    8. Assessment Questions
    9. Endnotes
  12. 11 Epilogue: Why Ethics Still Matter
    1. Introduction
    2. 11.1 Business Ethics in an Evolving Environment
    3. 11.2 Committing to an Ethical View
    4. 11.3 Becoming an Ethical Professional
    5. 11.4 Making a Difference in the Business World
    6. Endnotes
  13. A | The Lives of Ethical Philosophers
  14. B | Profiles in Business Ethics: Contemporary Thought Leaders
  15. C | A Succinct Theory of Business Ethics
  16. Answer Key
    1. Chapter 1
    2. Chapter 2
    3. Chapter 3
    4. Chapter 4
    5. Chapter 5
    6. Chapter 6
    7. Chapter 7
    8. Chapter 8
    9. Chapter 9
    10. Chapter 10
  17. Index
1.

Which of the following is not a prospective benefit to the firm of implementing a telecommuting program?

  1. higher productivity of telecommuting workers
  2. greater connectivity and collaboration among employees
  3. lower operating costs
  4. more satisfied workers
2.

A successful telecommuting program would include which of the following?

  1. a written policy that spells out expectations
  2. an oral policy the manager can change at will
  3. subjective criteria for each individual worker
  4. preference for some people to telecommute over others
3.

True or false? Telecommuting presents some difficulties for on-site technology departments providing security and technical assistance.

4.

True or false? Some telecommuters may be penalized by a perception that they are lazy.

5.

How can an employer develop trust in a telecommuting employee?

6.

In what ways does telecommuting help companies recruit and retain employees?

7.

When considering the issue of work-life balance, which of the following points does not apply?

  1. Each employee probably assesses this differently.
  2. Managers and workers as cohorts often have different perspectives on it.
  3. Workers with families at home should be entitled to a “better” balance.
  4. All employees have a right to pursue this.
8.

Which of the following is not a potential downside of a corporate campus?

  1. Impaired productivity
  2. Reduced ability of labor markets to adjust to changing conditions
  3. Adverse impact on local businesses
  4. Increased fiscal burden on local government
9.

True or false? The design of corporate campuses is meant to enhance opportunities for employees to collaborate.

10.

Why do some companies provide free or inexpensive meals for their employees? Are they behaving ethically by doing so?

11.

If you were designing an office building for a mid-size advertising firm, what ideas could you incorporate from this section to enhance collaboration?

12.

Some employers allow workers a compressed work week as long as ________.

  1. the work can be put off until the next week
  2. the workplace is a store
  3. it is a week in which a holiday falls on Monday
  4. the employee can completely finish the work in a shorter time
13.

The primary reason small-business entrepreneurs might want to hire mostly contract labor is that ________.

  1. the cost of fringe benefits is reduced
  2. only contract workers can be part-time but employees must be full-time
  3. only employees can file workers compensation claims
  4. it improves the company’s stock price
14.

True or false? One drawback to job sharing is that employees may become competitive with one another, which could cause communication difficulties.

15.

True or false? The terms “sharing economy” and “access economy” both refer to a marketplace that differs from the traditional, more capital-intensive, shareholder-owned corporations.

16.

How could offering a shared job help an employer recruit more employees?

17.

Participating in the gig economy often means working for a company as a part-time worker with no guarantee the job will last. Why would someone do it?

18.

What advantages does a company gain from hiring gig workers?

19.

Robots have usually been operated by a human at the controls but now are becoming more independent. How?

20.

Artificial intelligence and robotics in the United States are thus far largely unregulated. Do you see more regulations coming? Why or why not?

21.

The use of robots at work ________.

  1. can reduce the exposure of humans to dangerous working conditions
  2. costs more than human labor
  3. must first be approved by the Occupational Safety and Health Administration
  4. is unlikely to affect the number of people in the overall workforce
22.

True or false? Worker displacement is a problem that companies have a legal duty to address when implementing the use of robots.

23.

Worker retraining programs for employees who lose their jobs to robots ________.

  1. are a “Band-Aid” solution most of the time
  2. will be needed only for a small minority of the workers who lose their jobs
  3. are offered and funded by the employers only if a sufficient number of workers are displaced
  4. are an obligation taken on by ethical companies
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